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Honda World

Louisville, KY

4.9
4,988 Reviews
Honda World in Louisville, KY, also serving Clarksville, IN and Lexington, KY is proud to be an automotive leader in our area. Since opening our doors, Honda World has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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1 Autocenter Drive

Louisville, KY

40299

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Showing 4,988 reviews

March 29, 2017

I got the car I wanted for about the price that I wanted it. My salesman was polite, easy to talk to, not too pushy, and informative. He is very good at what he does. He allowed me to make my own decisions about More

by Jmread24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Alsman
Apr 03, 2017 -

Honda World responded

Thank you for taking the time to review us. Doug is very dedicated and goes the extra distance to ensure everything goes smoothly. I am please your expectations were exceeded. I appreciate your loyalty to Doug and Honda World. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 29, 2017

Great Experience Chris Stromberg was so wonderful to work with and made the entire experience so easy. He was helpful without being pushy and showed us the exact type More

by AEW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Apr 03, 2017 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Chris was able to exceed your expectations, he is dedicated to assisting his customers to the highest level. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 29, 2017

The service we received was excellent, as usual! The person who helped us, Adam Lukem was very courteous and helpful. He told us that we needed to have a complete brake system fluid exchange service More

by mshayes01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Luken
Apr 03, 2017 -

Honda World responded

Thank you for the great rating and review. Adam strives to ensure all your needs are met in one visit. We want your service visits to be as relaxing and comfortable as possible. I appreciate the opportunity you gave us to service your Honda. We look forward to assisting you with your future automotive needs. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 29, 2017

Honda world treats you right Staff at Honda World are very friendly and considerate of your time. They got me in and out so fast I couldn't believe it. They also work with you to More

by Hondamommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael P. (Mike) Porro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Honda World responded

Thank you for giving us the great rating and review for our service department. I am very happy you took the time to give such a great recommendation! I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant, quick and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 29, 2017

Service Installation - Lighting Accessories I had lighting accessories installed in my vehicle directly after purchase. The installation was fast, I was provided transportation to and from work, More

by Jmread24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Apr 03, 2017 -

Honda World responded

Thank you for taking the time to review us. Your feedback is very much appreciated! Would you be kind enough to let me know what we could have done differently to receive a 5 star rating? I appreciate your business. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 28, 2017

Oil change, tire rotation & fluid fill up First time to Honda World today. They helped me immediately. It was less than the amount of time they told me it would be. Very nice waiting area! Eve More

by Swilli27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael P. (Mike) Porro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 2 other ladies fretted me as well.
Apr 03, 2017 -

Honda World responded

Thank you for sharing your positive experience! We take pride in the area your vehicle is being serviced and ensure the waiting area is comfortable and accommodating. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 28, 2017

Sam Swope Honda Everyone was helpful, especially Debbie Judd. She was helpful and responsive to my questions. She remember d me when I came back to pick up my pilot. More

by Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie judd
Apr 03, 2017 -

Honda World responded

Thank you for sharing your positive experience with everyone. Debbie makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely fashion. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 27, 2017

Marshall Dean - #1 I have been customer, as well as my daughter, of Marshall Dean's for over 10 years purchasing and/or leasing many vehicles during that time span. Wit More

by Hunter-Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr, Marshall (Finance/Lease Agreement) , Marshall Dean
Apr 03, 2017 -

Honda World responded

Thank you for taking your valuable time to review us. Marshall is very devoted to his customers and goes the extra distance to ensure everything goes smoothly. He is a true asset to our Honda World Team. I am please your expectations were exceeded. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 27, 2017

Happy Long-Time Customer The absolute best service department I've encountered in 53 years of driving. Cost and time estimates are always provided up front. No unpleasant su More

by Joseph Medley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Gay-Service Rep
Apr 03, 2017 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. I will share you kind words with Sarah. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 26, 2017

Outstanding individual I have been a customer of Marshall Dean's for nearly 10yrs. He is an exceptional man and always gives me the best service and deal he can possibly giv More

by Dsommerville
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marshall Dean
Apr 03, 2017 -

Honda World responded

Thank you for taking your valuable time to share your kind words. Marshall has many loyal customers due to his excellent customer service. He always has your best interest in mind. I am grateful for your loyalty to Marshall and Honda World. We will be happy to assist you with any future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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