Honda World

The Best! I have been a customer of Sam Swope Honda World for several years as well my family. Everyone whether they are in sales or service are the best I hav I have been a customer of Sam Swope Honda World for several years as well my family. Everyone whether they are in sales or service are the best I have ever met. Rabiha Mousa has worked with me on each car purchased beginning in 2001. She has been the best salesperson I have ever had and at my age I have encountered quite a few. Because she is so good is the reason I return to Sam Swope. Also, the service department is the best. As you can tell, I am a very satisfied, happy customer. I trust both sales and service departments and highly recommend both departments. Being a woman, I have had bad experiences in the past but I have never had a bad experience with Sam Swope Honda World. I do not live in Louisville but I drive my car back to Sam Swope for service every time because I know that I can depend on the service being done right for my car as well as for me. I highly recommend Sam Swope Honda World to anyone and especially Rabiha!! More

Terrible and frustrating HORRIBLE EXPERIENCE. Four weeks ago I went in to Sam Swope and got set up with salesperson Lollie, I ordered a specific vehicle a 2015 Honda Fit ex-l HORRIBLE EXPERIENCE. Four weeks ago I went in to Sam Swope and got set up with salesperson Lollie, I ordered a specific vehicle a 2015 Honda Fit ex-l in a hard to find color. Lollie was polite and worked with us slightly on the price but I was not happy about the new car package Sam Swope makes you purchase(pin striping extra floor mats ect) as it raised my cost, but as they are the major dealer they put me under the impression I would get in a timely manner and that waiting 3 weeks would be considered a long wait. One week later she calls me and says they can get me the model below I say no keep looking. I go on vacation and for two weeks do not hear from them. I called this past Thursday she was not in and i talked to manager Chuck V. who said he would look into it and call me back in ten minutes, an hour later he calls me and I am already pulling in as I had a rental to return. He says they have not found the car and cannot find a dealership with one ot trade for but they have a black one in my model and that to get my car i would have to wait until most likely October! I tell him I now have no vehicle and he agrees to let me decide what I'm going to do, and gives me a demo to drive until monday. I leave frustrated get online and find a car at Team Honda in Merrillville Indiana. They were quick and polite and quoted me at $2000 CHEAPER than Sam Swope. I drove the 4 hours and drove home with my car that night. I call Sam Swope the next day and tell them I drove 4 hours and got my car and will be bringing them back their car early. My father returned the demo today and they were EXTREMELY RUDE. They instantly jump down his throat ASSUMING that we drove the demo to get my car, which I did not nor did i ever say we did. Not believing him they went over the demo with a fine tooth comb, and would not give him the deposit until after(an hour later). Before leaving my Dad walks over to Lollie to say hello, as she had been nice, and says so did you hear what happened(meaning we purchased elsewhere) and she said with much attitude "yeah i heard you drove OUR CAR to Chicago". They also did not believe him when he told them we got the car for $2000 saying that price would be impossible and the reason they couldn't of traded for that car is that they don't deal with Illinois, too bad it was in Indiana. TL;DR Pass on Sam Swope and go to Team Honda, the service will be worth your drive. More

Customer service I have been a customer of Sam Swope Honda World for 10 years. I bought my first Honda from Nick Woodson in 2004. As a single mom of two young children I have been a customer of Sam Swope Honda World for 10 years. I bought my first Honda from Nick Woodson in 2004. As a single mom of two young children, I was nervous about buying a car on my own however Nick's hospitality and personal service made my experience easy. I recently leased a car from Nick and once again I am satisfied. I have recommended Nick to my parents and friends who have also commented on how much they enjoyed working with Nick and the team at Sam Swope. More

Easy, Friendly, and Economical I'm a student starting professional school this August, so I needed something reliable to get me to campus. I also needed something that I could affor I'm a student starting professional school this August, so I needed something reliable to get me to campus. I also needed something that I could afford. The minute I met Lollie Reiss and we started talking, I knew she was 100% invested in my needs and helping me get the perfect car. Having never negotiated a car lease, I was worried that it might be complex and intimidating, but Lollie made it so approachable and pleasant. I leased a 2014 civic lx for exactly what I had budgeted, so now I can spend the rest of my time, energy, and money on school. I would recommend Sam Swope Honda to anyone, especially Lollie! More

I went to Sam Swope Honda World because of an e-mail blast about leasing. I test drove 2 cars. I found the people to be pleasant and not pushy, the dealership clean and not overpowering. When I went b blast about leasing. I test drove 2 cars. I found the people to be pleasant and not pushy, the dealership clean and not overpowering. When I went back to strike a deal the experience was good and I left with a car and a payment I could live with. They worked hard to get a deal for me. Damon was wonderful and very attentive to both me and my daughter. I love my new car! The experience was a good one thanks to the fine folks at Sam Swope. More

Attentive cusomter service We have been customers of Swope for years and have always had a great customer experience. So good that we once again worked with Jim Hubert to buy ou We have been customers of Swope for years and have always had a great customer experience. So good that we once again worked with Jim Hubert to buy our third Honda in the last 10 years. From the time we walked onto the lot until we drove away in our new CR-V we found the staff attentive, informative, and patient. We look forward to many more years of good service by Sam Swope Honda World. More

Great customer service!!! I visited the Sam Swope Honda for an oil change for my last years' purchased 2008 Honda Accord 4-door and I had a great experience service. Thanks to I visited the Sam Swope Honda for an oil change for my last years' purchased 2008 Honda Accord 4-door and I had a great experience service. Thanks to the free inspection check offered by the dealership, they found out that my rear break pad(driver side) needs to be replaced. I like Sam Swope Honda because they take care of your car and also the staffs are friendly. Great job Sam Swope Honda World! keep up the good work. More

My Top New Car Buying Experience! I have had a lot of good to very good auto purchase experiences, and I have had some that were atrocious. But my overall view of this experience with I have had a lot of good to very good auto purchase experiences, and I have had some that were atrocious. But my overall view of this experience with Nick Woodson and Sam Swope Honda has to be at the top of my list of best experiences. In purchasing our new Accord, Nick catered to every question, every request, and all of the test drives, research, and minutiae that we threw at him. And he did so with patience, professionalism, and kindness. I do not recall any automotive purchase experiences where I have declined some additional feature, option, or service without the sales person or business person pushing back and debating why I should spend money on such an item. But at Sam Swope they listened to me, accepted my responses, and worked with me to solve any requests - features, pricing, and in-between. It's absolutely refreshing, and is the way ALL car buying experiences should be. Well done, Nick and Sam Swope. You have a new loyal customer! More

A very special birthday present When I told salesman Nick Woodson I was buying a car for my daughter's birthday and asked him where I could get a red bow, he was ON IT. When she arri When I told salesman Nick Woodson I was buying a car for my daughter's birthday and asked him where I could get a red bow, he was ON IT. When she arrived at Sam Swope for the surprise and saw the bow and I told her the car was for her, her reaction was priceless. It was the absolute perfect moment I had had been hoping for. THANK YOU Nick Woodson and Sam Swope Honda World for making that happen!!!!!!!!!!!! Oh yeah, bought a car for myself, as well ... so we drove out with two 2012 Honda Civics and I couldn't have been more pleased. More