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Honda World
Louisville, KY
5,007 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,007 Reviews of Honda World
August 06, 2019
Quick friendly service Service rep Kathy Hawkins was very helpful and friendly. I got an oil change. The wait wasn’t too long. The free hot chocolate was a bonus. Service rep Kathy Hawkins was very helpful and friendly. I got an oil change. The wait wasn’t too long. The free hot chocolate was a bonus. More
by Tom@Swope
Employees Worked With
Kathy Hawkins
August 06, 2019
Overall Great Experience Semsa was great and very helpful. She was willing to work with us and was flexible. I felt no pressure whatsoever. She was great to deal with and foll Semsa was great and very helpful. She was willing to work with us and was flexible. I felt no pressure whatsoever. She was great to deal with and followed up several times via phone and email and was very responsive. Erik Kepner was also friendly and didn't push us to sell extra stuff other than what we asked for. My only recommendation is to speed the process and KEEP THE FINANCE PIECE FIRST! We were there for over 4.5 hours after we had already negotiated the price the week before. It was a long day! Jeani was helpful, but she came across as a BIT rude. Not sure if she intended to be rude or not. However, we had our 3 and 5 year old with us and they did great for 4.5 hours. The financing was last, when that is the MOST IMPORTANT PART and it should HAVE BEEN FIRST! Because if I didn't agree with the interest rate or the payment, the whole deal would have fallen apart and we would have wasted 4.5 hours. Our kids were tired and bored after 4.5 hours and were not sitting down at Jeani's office and she was clearly very annoyed about it, despite that we did everything in our power to keep them calm and quite. She also was not very happy that we did not purchase any extra insurance. Maybe she also had a long day, but she didn't come across as compassionate about our situation at the time. More
by HondaFamily
Employees Worked With
Rizvic Semsa, Jeani Bratton, Eric Kepner
August 05, 2019
Surprising! Usually, I dread the car buying experience. I walked into Honda World with my family expecting to receive the high pressure sales routine of most car Usually, I dread the car buying experience. I walked into Honda World with my family expecting to receive the high pressure sales routine of most car dealerships. Immediately, I was warmly greeted by Brian Trimble, a sales rep for Honda. Brian was extremely friendly! I told him we had been looking for a used Honda CRV but we were interested in seeing what the 19s had to offer and of course how much it would cost. Brian quickly brought us a CRV that matched what we were looking for and suggested we take a test drive. This is where I figured the sales pitch would begin, but I was wrong. We had a great conversation about our personal lives and my family got to learn a lot about Brian. Brian was extremely knowledgeable about the CRV and answered all of my questions. He showed us the endless amount of features the 2019 CRV had to offer. After we were finished with the test drive we asked if he could let us know about pricing. Brian, worked very quickly, which was much appreciated because my children were starting to get restless. At other dealerships, we have painfully waited as the sales reps talked with the managers and then relayed the message to us over and over again. At Honda World, Brian made a quick phone call right in front of us and worked to get the deal that we were wanting. A few minutes later, the deal was completed and we were happy owners! I never expected to buy a new car, but we were shocked at how reasonable the car was priced. Also, the honesty of everyone at the dealership made the entire process fantastic! Our great experience continued in the finance office with Connie. She went over all of our options and exactly how much each option would cost. There were no hidden cost or high pressure sales tactics used to make us purchase more insurance then we were comfortable with. She was so friendly! Finally, Dorottya setup all of the options on the car to fit our needs. Then, she went over every aspect of the car and answered all of our questions. She too was very knowledgeable and friendly! If you are looking to buy a car, I highly recommend Honda World and Brian Trimble. He is not your typically high pressure car salesman. Instead, he is very honest, informative, and an overall great guy! Thank you Brian! More
by Scott family
Employees Worked With
Connie (Finance), Brian Trimble, Dorottya Fellegi
August 04, 2019
New car purchase made easy and stress free When my wife and I decided to purchase a new car we had narrowed our choice down to just two brands. We went and drove the two brands and both were ve When my wife and I decided to purchase a new car we had narrowed our choice down to just two brands. We went and drove the two brands and both were very close in every thing we were looking for in a new car. The choice finally came down not to just the price but who we felt were giving us the best overall deal including three years of maintenance and lifetime limited warranty. Our sales rep was Semsa Rizvic who helped us greatly in finding the right car. After the deal was finished we were helped by Dorottya Sallee-Felligi,a customer tech rep, who showed us the many features of our new Accord EX-L Hybrid and boy did we need it. There a few more people involved in our purchase, Scott, Chuck Morelli, and a couple more I cant recall their names. Thanks again to Honda World who took the fear and dread out of buying a new car. More
by DavidM
Employees Worked With
Rizvic Semsa, Dorottya Fellegi
August 04, 2019
Willingly Honda World of Louisville was willingly to work with me on purchasing price for 2019 civic hatchback ex and trade in value of my 2005 civic lx for my Honda World of Louisville was willingly to work with me on purchasing price for 2019 civic hatchback ex and trade in value of my 2005 civic lx for my sixteen year old son first honda purchase. They went out their way to locate the color of the vechical he selected. This is my family fourth Honda purchase from Honda World formerly Swope Honda. More
by Type EX
Employees Worked With
Brian Trimble, Dorottya Fellegi
August 03, 2019
Very happy with Honda World! I’ve come here for service for almost 4 years and finally needed to trade my vehicle. Everyone was fast, friendly and great as usual! I’ve come here for service for almost 4 years and finally needed to trade my vehicle. Everyone was fast, friendly and great as usual! More
by Melanie19
Employees Worked With
Erin Cavanaugh, Scott Wood, Solomon Sandalo
August 02, 2019
New smaller Honda I had a Honda Pilot and decided it was time to trade it in for a newer Honda. I liked the service I had received from Honda World, so knew that I wou I had a Honda Pilot and decided it was time to trade it in for a newer Honda. I liked the service I had received from Honda World, so knew that I would most likely buy another Honda. I wanted a smaller vehicle with safety features that still felt roomy and had plenty of storage. I also wanted a vehicle that would be good for transporting my grandchildren. I am pleased with my new Honda CR-V. I had selected the vehicle online and after driving it decided it was perfect for me. Slava was very informative during the test drive. The paperwork was very time consuming. I did not remember spending so much time the last time I bought a vehicle. Because I had another appointment I did not receive the instructions on all the many new options when I bought the vehicle, but Solomon was very helpful on that day and then when I was able to have instruction later in the week. I also had a hitch installed and it was more complicated then I expected but everything is good now. More
by mj
Employees Worked With
Vyacheslav Grebenchenko, Solomon Sandalo
August 02, 2019
My 3rd awesome experience with Honda World!! Chris S. is one of the best car salesman!! He was patient with me and helped me get the car I wanted at an amazing price! I recommend him to all my fr Chris S. is one of the best car salesman!! He was patient with me and helped me get the car I wanted at an amazing price! I recommend him to all my friends and family!! I was even able to take the car home for a day before I made my final decision! It was a smooth transition and paperwork took less than an hour, I also get 5 free oil changes and 3 free tire rotations within 3 years! The benefits of everything of 100% worth it. I will continue to come to Honda World in the future and see Chris! More
by ChrystalAmber
Employees Worked With
Chris Stromberg, Kathy Hawkins, Jeani Bratton
August 02, 2019
Such a smooth experience! Chris & Erin were amazing to work with. Chris knew the car we wanted and Erin knew how much we could afford! Both made it happen ! Chris & Erin were amazing to work with. Chris knew the car we wanted and Erin knew how much we could afford! Both made it happen ! More
by Angie223
Employees Worked With
Erin Cavanaugh, Chris Stromberg
August 01, 2019
purchase of a vehicle Chris is a great guy to work with I highly recommend him to anybody purchasing a vehicle he is straightforward I've never had an issue when purchasing Chris is a great guy to work with I highly recommend him to anybody purchasing a vehicle he is straightforward I've never had an issue when purchasing a vehicle from Honda world More
by Howard_Patton Family
Employees Worked With
Rodney Thomas, Chris Stromberg, Damon Hampton
