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Honda World

Louisville, KY

4.9
5,004 Reviews

1 Autocenter Drive

Louisville, KY

40299

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5,004 Reviews of Honda World

February 18, 2017

Great Experience! Lewis really helped us get the deal we wanted! He kept working with management until all was happy. We even traded in our old Pilot and got a good More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori, Michael P. (Mike) Porro, Lewis Ray
Feb 20, 2017 -

Honda World responded

I want to thank you for allowing Lewis the opportunity to earn your business and provide you with excellent customer care throughout your purchasing process. We take great pride in our customer service. I hope you enjoy your vehicle for many years to come. Let us know if there's anything we can do to help you with future automotive needs you may have. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 17, 2017

Service experience I would rate my recent service experience excellent. The staff was professional and friendly. Service work was completed as described and at the pric More

by Golfguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gay
Feb 17, 2017 -

Honda World responded

Thank you for giving us the great rating and review for our service department. Sarah will be glad you took the time to give such a great recommendation! I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 17, 2017

Exceptional I have worked with this dealership and salesman for the past 3 cars . I have been pleased each time and have no doubt will be back when the need arise More

by CRV2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan. and the tech support person I forgot his name, Beau Andrews
Feb 17, 2017 -

Honda World responded

Thank you very much for taking the time to review us! Beau is very knowledgeable and takes as much time needed to ensure you get the vehicle you want and a great deal. Ryan ensures you enjoy the features on your vehicle from the very first moment. We look forward to assisting you with any future automotive needs. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 17, 2017

Great experience! Great experience from beginning to end. Very satisfied with the service I received. Debra Judd was especially helpful. She was knowledgeable, professi More

by SE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Feb 17, 2017 -

Honda World responded

Thank you for sharing your great review and rating! Debra wants to provide you with the best experience possible and just as important, piece of mind. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 16, 2017

Excellent From arrival to completion staff were very courteous and professional and fully explained all aspects of service. Assisted with level of coverage and More

by Pennington, Ronniepe12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Clark
Feb 17, 2017 -

Honda World responded

Thank you for the great rating and nice review! Even when busy we want each customer to be treated professionally, courteously and in a timely fashion. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 15, 2017

all good, very satisfied with James and Honda World I thought I needed a new alternator on my 2012 CRV - from having to purchase a new battery from Auto Zone (right down the street from me on a Saturd More

by Susan E Secuskie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith, Service Advisor
Feb 15, 2017 -

Honda World responded

Susan, Thank you for the great rating and review! I am glad you brought it in to have it diagnosed by our factory trained technicians. It is a great way to save money. James has your best interest in mind when advising you, he will be so pleased you mentioned him in the review. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 12, 2017

Very Helpful and Friendly Sales Staff I had a great experience with the sales staff at Honda World. The first day I was there, Bill Cook helped my to look at a used Lexus SUV. Instead of More

by Car Buyer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg, Bill Cook
Feb 13, 2017 -

Honda World responded

Thank you for taking the time to review us. Your feedback is very much appreciated! Bill and Chris are wonderful to work with. They want your experience to be the very best! However I totally agree, your experience past that point is not the way we conduct business. I appreciate your patience and I am addressing this issue today. Without your feedback we sometimes don’t realize a problem exists. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 09, 2017

Buying first family car I worked with Scott McCrory and had a good experience, he was very informative and didn't hassle or push us on a decision. I would recommend others g More

by BoogMan10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McCrory
Feb 10, 2017 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Scott was able to exceed your expectations, he is dedicated to assisting his customers to the highest level. I am grateful for your loyalty to Scott and to Honda World and allowing us to assist with your first car purchase. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Please let me know what we could have done differently to receive a 5 star rating. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 08, 2017

Great Experience with a Professional I just bought my very first new car at Honda World and Worked with Nick Woodson, and we had an amazing experience, he answered all our questions and p More

by JBridges78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson, Brandon Bennett
Feb 10, 2017 -

Honda World responded

Thank you for taking the time to review us. Nick and Brandon are very dedicated to their customers. Nick helps in every way possible to make your experience the very best it can be. Brandon is an expert in the financial field and ensures your paperwork is accurate and processed quickly. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Please let me know what we could have done differently to have made you visit a 5 star. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 07, 2017

Everything was great!!! The service was fine and everything was great!!! I didn't have to wait long. The people were very nice. I would recommend their service. More

by SarahOctober
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Feb 07, 2017 -

Honda World responded

Sarah, Thank you for giving us the great rating and review for our service department! James will be glad you took the time to give such a great recommendation. I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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