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Honda World
Louisville, KY
5,004 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,004 Reviews of Honda World
January 11, 2016
Excellent Car Buying Experience! I stopped by 12/22/15 to check out a car I had seen online. Damon was extremely helpful without being pushy at all which I dread about car buying...ve I stopped by 12/22/15 to check out a car I had seen online. Damon was extremely helpful without being pushy at all which I dread about car buying...very knowledgeable about the vehicle. I scheduled another test drive. When I arrived Damon had the car parked up front, heated and ready to go. I obtained financing through my bank prior. He was helpful in working with my bank to get everything together. When I picked up the vehicle, Damon even picked me up so I didn't have to stress over transportation. Everything went quickly and smoothly. Can not remember the name of the gentleman in finance, but he was very friendly and seemed very honest and upfront. Damon made sure the car was cleaned up and ready to go with Satellite radio connected. Overall Damon provided excellent customer service and was very knowledgeable about the vehicles and entire buying process. And Damon also returned my call quickly when I called about a week after purchasing the car with a question. More
by Joanna
Employees Worked With
Damon Hampton
January 08, 2016
Too long wait for service I am a long time customer and have been frustrated before by the long wait in the service department My appointment was for 10am I waited for four h I am a long time customer and have been frustrated before by the long wait in the service department My appointment was for 10am I waited for four hours and they had still not gotten to my car So I left and made an appointment with another dealer in town Will be buying my next Honda elsewhere More
by Mab
Employees Worked With
Not sure of last name first name is richard
January 07, 2016
salesman took horrible advantage of my daughter My daughter just bought her first vehicle at Honda World Big Lot. The salesman was horrible and took full advantage of her inexperience at buying a v My daughter just bought her first vehicle at Honda World Big Lot. The salesman was horrible and took full advantage of her inexperience at buying a vehicle. He even changed the price numbers at the end of the deal to make it look like she was getting what she wanted but realistically they raised the amount purchased at the end and blamed it on taxes and other Bull. This was not the agreement they made with me the previous day and she was supposed to only come in and sign the paperwork. One would think the manager or financial person doing the deal would of not let this happen??? But I guess making money and lying to customers is what they do best. I"LL NEVER return to this dealership and I will most certainly let anyone know (that asks me) how HORRIBLE these people are! NOT IMPRESSED with their morals at all!!! More
by horribleexperience
Employees Worked With
Scott McCrory
January 04, 2016
Great Experience! We purchased 2012 Hyundai Vera Cruz on December 30, 2015. We called ahead after seeing this car online and made an appointment with Damon. We have w We purchased 2012 Hyundai Vera Cruz on December 30, 2015. We called ahead after seeing this car online and made an appointment with Damon. We have worked with Damon before and had received great service. When we arrived, Damon had the car all checked out, warmed up, and ready to test drive. Damon listened to what we were wanting and worked hard to get us a great deal and trade in value. He is great with all the details! Once we decided to purchase the car, Ryan, in the financing department, was quick, and excellent to work with. Overall, we had a great experience. More
by Sue2015
Employees Worked With
Ryan in financing, Damon Hampton
January 04, 2016
Exceptional Dealership and Staff. Although I did not buy a car from Honda World, I definitely plan on purchasing my next vehicle with them. The individual that we worked with was knowl Although I did not buy a car from Honda World, I definitely plan on purchasing my next vehicle with them. The individual that we worked with was knowledgable and fair. He understood that we had our sights set on an Acura, but was willing to show us several of the different Hondas. He took us on test drives and was very open about the differences between the two. He was accommodating and willing to help us shop around. Every interaction that we had with the staff was very pleasant as well. All in all, a great dealership with a very great staff. More
by eahasken
Employees Worked With
Sam Hall
January 03, 2016
New Car Purchase I purchased a new Honda Odyssey Jan 1 through the USAA CAR BUYING SERVICE through Honda World. Working with DK and Lamont was the best new car buying I purchased a new Honda Odyssey Jan 1 through the USAA CAR BUYING SERVICE through Honda World. Working with DK and Lamont was the best new car buying experience I've ever had. Professional from start to finish. Not a typical experience buying a new car. Great job Honda World and thanks for the deal. More
by Bean
Employees Worked With
Lamont Chandler, Daniel Kennada
January 01, 2016
Honda World Service Department Nick Scott and Dale (Service Manager) were very helpful to me in resolving a nagging problem with my wife's 2013 Honda Civic. My wife really likes her Nick Scott and Dale (Service Manager) were very helpful to me in resolving a nagging problem with my wife's 2013 Honda Civic. My wife really likes her car so, as you can imagine, it was a relief to get the problem corrected. It took more than one visit but Honda World never gave up on finding the problem and repairing the car. Sometimes a service department can be friendly but not really committed to finding the problem and fixing it. Not so with Honda World. Both Nick and Dale were, not just friendly, but clearly wanting to help me. They were on my side. Thanks to both of you! More
by 2013 HOnda
Employees Worked With
Nick Scott and Dale (Service Manager)
December 31, 2015
Wonderful experience purchasing my new car Steve Montgomery is probably the most knowledgable person in the Honda community. He has spent over 40 years selling this product and knows how to mak Steve Montgomery is probably the most knowledgable person in the Honda community. He has spent over 40 years selling this product and knows how to make the process stress free. More
by Desiree
Employees Worked With
Steve Montgomery and Anisha
December 29, 2015
Great buying experience Great experience at Honda World. Both Doug and Luke are true professionals that I would highly recommend. A big thanks to everyone at Honda World! Great experience at Honda World. Both Doug and Luke are true professionals that I would highly recommend. A big thanks to everyone at Honda World! More
by Anthony Goetzinger
Employees Worked With
Luke Seward , Doug Alsman
December 21, 2015
A great experience! My Wife got a CRV for Christmas. I have been searching for an small SUV for a while for my wife. After a few months or so of Internet and physical research I was ready to go to a dea I have been searching for an small SUV for a while for my wife. After a few months or so of Internet and physical research I was ready to go to a dealer. I got Damon involved a month or so ago, but my wife and I were so busy over Thanksgiving that we were fairly non-responsive. He sent us cars to look at, but put no pressure on us and said "when you're ready give me a call. When I went in to see him. He had 7 or 8 different SUV's for me to look at. All the ones I had researched. I had thought the "Lease trade ins from 2013" would be out of our Price range, but Damon made it happen and we got exactly what my wife wanted. We came away with a Certified 2013 Honda CRV. Him and I think Robby stayed late Friday night to appraise my trade and Damon came in on his day off to make sure we could get the car on Sunday. More
by GrantC
Employees Worked With
Damon Hampton
