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Honda World

Louisville, KY

4.9
5,004 Reviews

1 Autocenter Drive

Louisville, KY

40299

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5,004 Reviews of Honda World

November 13, 2015

Nick Woodson -- THE Honda salesman of the Year! Having to find a car after a wreck is very hard; I had visited another local Honda dealership and RAN away. I tried once again at Swope, and found Ni More

by Victoria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
Nov 16, 2015 -

Honda World responded

Thank you for taking the time to review our dealership on Dealer Rater. Nick is very knowledgeable and efficient when it comes to helping customers find the vehicle that is right for them. We look forward to assisting you further with your automotive needs! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

November 06, 2015

Great experience! I just bought an 06 Jeep Grand Cherokee! My credit leaves a little to be desired, but xxxx Hampton and Kent Donahue did they're best and beyond to hel More

by Lakrfan247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Hampton
Nov 06, 2015 -

Honda World responded

Damon and Kent will be thrilled to hear that they made your car buying experience a pleasurable one. They go above and beyond for their customers' satisfaction. They are vital members here at Sam Swope Honda World. Thank you for sharing your recent experience and we look forward to assisting you in the future. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

November 03, 2015

Great experience My third Honda lease with Nick Woodson. He makes the experience easy and painless. He lays out all the particulars and I can count on what he tells m More

by Happy Honda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
Nov 04, 2015 -

Honda World responded

Nick is a great Sales Associate and takes the time to ensure that his customers are satisfied with their car buying experience. Please let us know if we can be of further assistance! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

November 03, 2015

Excellent Car service Nick Coulbern to extra time to make sure I understood what was going to be done to my car. We also sat and chatted for a bit. More

by CathyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lollie Reiss
Nov 04, 2015 -

Honda World responded

Thank you very much for your compliment regarding your recent visit with us. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

October 31, 2015

Replcement of starter Debra kept me informed of status of the repairs. She made several calls to inform me when the part would be shipped and when the repair would be perf More

by DENIS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Nov 02, 2015 -

Honda World responded

Thank you for the great review. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

October 31, 2015

Wonderful Experience Thanks so much to Sam and Brittany for making my car buying experience extremely pleasurable! Customer service is outstanding and I love my new car! More

by newcivic
Recommend Dealer
Yes
Employees Worked With
Sam Hall, Brittany Goldberg
Nov 02, 2015 -

Honda World responded

Thank you for taking the time to share your experience regarding your recent purchase at Sam Swope Honda World. I'm glad Sam and Brittany took such great care of you and made your experience a pleasant one. Everyone at Sam Swope Honda World wishes you the best, and hope you have many happy miles in your new vehicle! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

October 30, 2015

Great Customer Service Marshall Dean is the absolute best. My family has used him several times and still continues to. He will take care of you! Best around. More

by tjarvis13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Dean
Nov 02, 2015 -

Honda World responded

Thank you for taking time to share your experiences. We love hearing our customer’s feedback and I'm glad Marshall takes great care of you. We strive for each customer to have a great experience. Please let us know if we can assist you further! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

October 25, 2015

Painless My wife and I recently bought a 2015 Honda CR-V from Sam Swope and their staff actually made it enjoyable. Our salesman was funny and down to earth. H More

by Pkhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsman
Oct 26, 2015 -

Honda World responded

Doug will be thrilled to hear that he made your car buying experience a pleasurable one. He goes above and beyond for his customer’s satisfaction. Thank you for sharing your recent experience and we look forward to assisting you in the future! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

October 22, 2015

Professional and friendly Lionel took great care of our family and even though we didn't end up purchasing at this time we will definitely come back to work with him when we ar More

by Happy future customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry
Oct 26, 2015 -

Honda World responded

Thank you for taking the time to review your recent experience. Lionel is a great Sales Associate and takes the time to ensure that the customer is satisfied with their car buying experience. Please let us know if we can be of further assistance! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

October 21, 2015

Great Experience! I had never bought a car from Sam Swope Honda, but went there on a referral from my daughter that just bought a car from Doug Alsman and really liked More

by dwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of the other 2 employees for finance and delivery specialist, Doug Alsman
Oct 22, 2015 -

Honda World responded

Thank you for taking the time to review our dealership. Doug is very efficient when it comes to helping customers find the vehicle that is right for them, and our Delivery Specialists and Finance Team are real assets to the Sam Swope Honda World team! We look forward to assisting you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

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