
Honda World
Louisville, KY
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5,007 Reviews of Honda World
Everyone was so helpful and friendly. It was like dealiing with friends. Very low pressure environment and everyone from Miguel, to Christian, to Anthony went out of their way to help u It was like dealiing with friends. Very low pressure environment and everyone from Miguel, to Christian, to Anthony went out of their way to help us get our new Honda Ridgline. What a blessing and what a great experience. Our only complaint was that you need to get Miguel a window shade for his office so he doesn't burn up in the summer. More
This dealership is awesome; totally professional, friendly and they go out of their way to provide the best experience possible. friendly and they go out of their way to provide the best experience possible. More
I have found nothing but professionalism in dealing with this dealership: 1) friendliness, competence and patience with all my questions and concerns by sales agent Lollie Reiss, 2) Kirk in service who this dealership: 1) friendliness, competence and patience with all my questions and concerns by sales agent Lollie Reiss, 2) Kirk in service who takes the time to educate about maintenance and service of the product, 3. Christian Parrilla, in Finance, took the time to explain all the options and to make this work for me. 4. Anthony Giangarra -was very thorough in his explanation and demonstration of the car's operation. You can tell he cares about making the customer comfortable to be able to drive out of the lot. All of these individuals had an amazing attitude towards excellence representing the dealership and caring about the individual buyer. Furthermore, I need to add the dealership, service areas and waiting areas are immaculate and customer friendly. They are truly one of a kind in that they offer training classes on the use of your vehicle. They are far and above other dealerships in the area for customer service. I would gladly refer anyone who is looking for a car to Honda World and their service department for future maintenance. Great job Honda World, Louisville!! More
sad the dealerships around don't have the full lots like they used to but my husband and I are very STOAKED with the Accord sport hybrid thus far as well as are in love with the sonic grey pearl color. tbh they used to but my husband and I are very STOAKED with the Accord sport hybrid thus far as well as are in love with the sonic grey pearl color. tbh if the lot had been full I bet all the nice colors woulda have been scooped already and woulda landed with a bland black white or grey color. That being said it's nice to walk out of a dealership the day you want and barely plan to have a new car you love but there is something to be said for that feeling of being made to order. Yes, there is a lack of control, yes all car companies are trying to only make their luxury models for the price point(let's be honest) and the options are only the ones they give you on a sheet and negotiation is non existent T.T BUT if you get an OP sales person who keeps an eye on the sheet and keeps the customers in mind you could scoop a car whose birthday was less than a week before you go and scoop it from the dealership, and our whole process took about a month, technically like 3 weeks and two days which is actually SOLID for a made to order scenario. We only wish someone would have been able to go through the engine with us and had more specifics on the 'hybrid-ness specifics' of the car as both of us have only had gas chugger cars but the finance guy was honest and to the point, our sales guy was solid and aware and our lovely teach lady covered all the buttons and is available for any questions we find ourselves baffled with. This was a solid first car purchase experiance for my husband as well as in our marriage. Oh yeauh and they let us take pictures with a bow on the car <3 we got to pick the color and everything, it's the small things yall and this team cared enough to do those small things for us xD More
The staff here is very friendly. I felt they handled everything professionally and at the same time in a courteous manner. I love my new 2022 Black Edition Ridgeline. I know I felt they handled everything professionally and at the same time in a courteous manner. I love my new 2022 Black Edition Ridgeline. I know I can call or text if I have any questions at anytime and someone will get back to me in a timely manner. It's been a great buying experience and as such I recommend Honda World in Louisville. More
The purchase of the car went well, but then the salesman, the finance guy, and the genius guy all kept us occupied letting us know all the EXTRA stuff they have to sell. That was a real negative to me. Let the finance guy, and the genius guy all kept us occupied letting us know all the EXTRA stuff they have to sell. That was a real negative to me. Let me pay for the car and get out of there. If I need something, I will call them. Don't know if other places are the same but for that reason alone, I will go elsewhere the next time. Sure they have been told to do it. Other than that, they were competent and helpful, but the extra sales stuff left a BAD taste in my mouth. More
Difficult time to buy a car but Honda World made it great! Semsa and Christian and Anthony and Jim who prepped my car were all the best! Semsa is a professional, through and through, and made the s great! Semsa and Christian and Anthony and Jim who prepped my car were all the best! Semsa is a professional, through and through, and made the sales process enjoyable. She is terrific and I would highly, highly recommend her to everyone. Christian was a smart and personable finance expert, explained everything so well and like everyone, listened to what I needed even when I didn’t know what I really wanted! Anthony our delivery specialist, or Honda Genius ( He really is!) helped tremendously showing and explaining Honda everything, especially all the safety features, my Apple car play, provided a great walk around and more. Anthony - A big Thank You! I purchased a 2023 Van and the price was good, service and communication excellent and we were always treated very well. I sincerely recommend these professionals and all of the Honda World dealership to everyone. This is the second new Van I have bought from Honda World and they are terrific riding, reliable and last forever. Tom. More
Very good service Convenient. Professional and friendly personnel. Andre, Marcos and Ryan were tops. Hard time to be dealing about a car. Professional and friendly personnel. Andre, Marcos and Ryan were tops. Hard time to be dealing about a car. More