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Honda World - Service Center

Louisville, KY

5.0
743 Reviews

743 Reviews of Honda World - Service Center

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January 29, 2017

My CRV horn would randomly go off. I called the service dept and talked to Mike Kavanaugh, told him my problem. I took my car in Fri morning and took the shuttle home. They did diagno More

by crv7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mke Kavanaugh and the very nice shuttle driver
Jan 30, 2017 -

Honda World responded

Thank you for the kind words and great review! Mike will be excited you took the time to share your experience! I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 26, 2017

Quick service! Kathy in the Service Dept. was excellent. She explained everything, added in my coupons and even told me of another coupon on the website (I was worki More

by A. Gregory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Jan 30, 2017 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. Sharing the coupons with you was our pleasure. I will share you kind words with Kathy. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 25, 2017

My Service Review Of Honda World Overall I was very satisfied with all facets of my visit. Starting with Sarah Gay, my service advisor. Who had previously pointed out areas of concern More

by Shermon Sanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Gay
Jan 25, 2017 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. I will share you kind words with Sarah. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 25, 2017

Great Service My experience with Honda World's service department was great. My service rep Sarah Gay was excellent in explaining everything being at this time and More

by HappyLady2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Gay
Jan 25, 2017 -

Honda World responded

Thank you for giving us the great rating and review for our service department. Sarah will be happy you took the time to give such a great recommendation. I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 25, 2017

Good job Debra in Service and Dinah in Express Service are super to deal with. They are trustworthy and are a pleasure to work with. Great job! Jennifer More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Jan 25, 2017 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. I will share you kind words with Debra and Dinah. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 24, 2017

Really great Sam Swope now Honda world has given my family great service over the years I have purchased / leased my list 3 new vehicles The service department More

by DAIND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Celia
Jan 25, 2017 -

Honda World responded

Thank you for taking your valuable time to share your experience. Scott is genuine and very pleasant to work with. Our service team wants to ensure you receive nothing less than first class service. God bless you for the opportunity to earn your business. We look forward to assisting you with any future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 24, 2017

Express service My express service representative went above and beyond to make sure that I got the service I needed. She was great and provided a pleasant experienc More

by Sewillett24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Jan 25, 2017 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. It was Kathy and she will be thrilled you took the time to review us and mention her! I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 22, 2017

Great experience Great people, friendly customer service, car ready when promised. Overall a very good experience. I would not take my car anywhere else for service. More

by rick1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Luken, Kathy Hawkins
Jan 24, 2017 -

Honda World responded

I appreciate the positive feedback and the opportunity to service your Honda! Our service team works hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 18, 2017

Super Service Honda World Service Dept is by far the best that I have ever dealt with. From the service advisor to the cashier everyone cares and asks how they can More

by Dav4You
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Washer
Jan 18, 2017 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Jessica and the entire team were able to exceed your expectations. Our goal is 100% customer satisfaction. I appreciate your loyalty and look forward to assisting you with future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 15, 2017

Service Visit I was very pleased with my service visit. Micah, my advisor, was very quick and helpful and got me onow my way in no time at all. Thank you! More

by HondaOwner22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah
Jan 17, 2017 -

Honda World responded

Thank you for giving us the great rating and review for our service department. Micah will be glad you took the time to give such a great recommendation. I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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