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Honda World - Service Center

4.9

463 Lifetime Service Reviews

#1 Swope AutoCenter Drive, Louisville, Kentucky 40299

463 Reviews of Honda World - Service Center

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September 16, 2018

"Service review "

- Th4425

Excellent job! Can’t think of anything that you could do better! Thanks for the shuttle so we could get something done while our car was being serviced 😊😊

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Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 13, 2018

"Engine problems "

- Chuck

Could not get engine problem solved locally (Madison In). Came back to Honda World where I Purchased my Honda Odyssey and problem was diagnosed as transmission fluid breakdown. Who would have thought. Problem covered under extended warranty. No charge. Great experience. Great service. Mike Kavanaugh was my service rep. Have always gone to Mike and he could not have done a better job of representing Honda World. Could not find him listed but please give him a five star rating for me. Thanks again for the excellent experience. Charlie Ricketts

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Yes
Employees Worked With
September 13, 2018

"Mouse nest in the fit!!! "

- Fitdriver

All the staff were empathetic of my mousecarteer, lol. They got the dead mouse smell out and the nest and the two live ones! I always have a super satisfying experience at this service department. I have had four Honda’s and use this location for all my vehicle purchases and maintenance.

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Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 12, 2018

"Great dearlership"

- Shelby2007

I can highly recommend Doug West, service advisor. He is great to deal with and will gladly help with your service needs. Having been in the automotive industry this dealership is one of the best around.

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Yes
Employees Worked With
Lollie Reiss
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Doug West
September 07, 2018

"Best service with Rudy!"

- barbarathehondacrv

Rudy gave the best, speediest and most professional service. Had a great time chatting with him while getting a new key for my CRV. The experience far exceeded my expectations!

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Recommend Dealer
Yes
Employees Worked With
Rudy Slaughterhouse
September 05, 2018

"Marshall always does a great job!"

- Old Fly Boy

We have dealt with Marshall and Swope for many years. We started in the"Big Lot" with used cars. We have purchased cars and a full size conversion van with Marshall. We just purchased our fourth Honda Odyssey,in March 2018, from Marshall. He always works hard to get us the best deal possible. I have recommended Marshall to a lot of people and will do it again. Thanks again!

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Recommend Dealer
Yes
Employees Worked With
Marshall Dean
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kathy Hawkins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 04, 2018

"What is that noise?"

- PNCurtis

I appreciate good service, especially when car repairs can be very expensive. I was greeted promptly and even though my appointment was showing up, she didn't hesitate and got me taken care of right away. The price to replace the shield that had been dragging was reasonable and Kathy let me know I needed an oil change also. Everything was taken care of promptly and I missed very little work.

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Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 28, 2018

"Amazing service "

- Terry

Great car buying experience, excellent service dept the service writer was very knowledgeable and helpful. Car was serviced as I ask with no problems Thank you

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Yes
Employees Worked With
Andre Uchitel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 26, 2018

"Positive Experience"

- McPam

Very pleased, as always. Timely service, courteous and thorough explanation of problem. Debra Judd was friendly, helpful, knowledgeable, couldn't have had a better employee experience. Have used this service center for many years. Always feel confident in the services my Honda(s) has received. Honda is the ONLY car I will every purchase. LOVE MY HONDA!

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Yes
Employees Worked With
Debra Judd
August 25, 2018

"Great service every time!!"

- Kelhe

I receive excellent service every time I visit the Honda World service center. The staff are friendly and knowledgeable and they do a great job of managing expectations. They let me know approximately how long it will take before they begin. The facilities are very nice and comfortable if you choose to wait as well. If any extra work is needed they make sure to explain it to you and receive approval first and I know that I’m getting quality work done at a fair price. I have only had positive experiences from Honda World!!

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Recommend Dealer
Yes
Employees Worked With
Rudy Slaughter
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