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Honda of Ames
Ames, IA
1,824 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,824 reviews
July 18, 2017
Recent service I brought in my 2016 Honda Civic for an oil change and tire rotation. The service was very quick and very patient. Waiting in the Service lounge was I brought in my 2016 Honda Civic for an oil change and tire rotation. The service was very quick and very patient. Waiting in the Service lounge was very enjoyable. More
by hansonscott1
Employees Worked With
July 12, 2017
Sold car with Frame Damage They sold us a car with undisclosed frame damage and they are refusing to refund the car only to replace it with a different car. It has been over a They sold us a car with undisclosed frame damage and they are refusing to refund the car only to replace it with a different car. It has been over a month and have not gotten this issue taken care of yet and still have no car. They buy beat up cars at auction and shine them up and sell them. DO NOT BUY CARS FROM THIS DEALERSHIP. Scam artists. We have file claims with the BBB and the Attorney Generals office trying to get our money back. More
by NOTHAPPY77
June 01, 2017
Good experience Very knowledgeable sales person. Excellence of all staff is outstanding. Great buying experience. I have recommended this dealership and our salesman Very knowledgeable sales person. Excellence of all staff is outstanding. Great buying experience. I have recommended this dealership and our salesman Wayde already. Working with the service dept. Is always easy and painless. More
by Shane
Employees Worked With
Wade klingbiel
May 04, 2017
Accomadated me with my oil change. Helped me with parts orde Ames Honda has always been wonderful to work with on purchasing a vehicle and their repair shop techs are the best and I love the hours of operation. Ames Honda has always been wonderful to work with on purchasing a vehicle and their repair shop techs are the best and I love the hours of operation. More
by Normelly
Employees Worked With
April 16, 2017
Recall Brought Honda in for airbag recall. Service was excellant and timely. Wait was pleasent in a clean and well maintained area. Work was completed in Brought Honda in for airbag recall. Service was excellant and timely. Wait was pleasent in a clean and well maintained area. Work was completed in time stated More
by duck58
Employees Worked With
Anthony Dennis
April 02, 2017
Oil change and express detailing for 2012 Honda CR-V Thanks for the thorough cleaning of our Honda. We appreciate the discount coupons.We noted that 3 of the tires need to be replaced but my husband does Thanks for the thorough cleaning of our Honda. We appreciate the discount coupons.We noted that 3 of the tires need to be replaced but my husband does not recall having a conversation about them. - Jo Fletchall More
by Jo8883
Employees Worked With
March 26, 2017
Oil change and rebate work They were on time, finished the work in a timely matter, explained what was happening, and were very friendly. They also informed us what would be com They were on time, finished the work in a timely matter, explained what was happening, and were very friendly. They also informed us what would be coming up next in the service. More
by Kathy Poetting
March 20, 2017
Service on my red honda. When I walk in I want service and do not expect to wait. I do like the fact that service comes right out to meet you when you drive in. When I walk in I want service and do not expect to wait. I do like the fact that service comes right out to meet you when you drive in. More
by trishlady
Employees Worked With
Josh
March 17, 2017
Good service provider. This dealership is very attentive to their customers. When you come in to their delivery bay they come out and greet you with a friendly smile and as This dealership is very attentive to their customers. When you come in to their delivery bay they come out and greet you with a friendly smile and ask how they may help you. You get to relax in their lounge while they fix any issues with your car. I like these guys. More
by Smimn
Employees Worked With
March 16, 2017
Consistently Great Service I have used Honda of Ames service for more than 25 years and never been disappointed. Mel has always seen to it that all is fixed correctly at a reaso I have used Honda of Ames service for more than 25 years and never been disappointed. Mel has always seen to it that all is fixed correctly at a reasonable price. More
by KenAmes
