Honda of Ames - Service Center

The service is fast and easy to book. You just drive up and the door opens automatically. There is water and soda for customers waiting. They take care of you!

They called to notify me of a recall of my Accord, made an appointment to check the drive shafts and then replaced the drive shafts in about an hour and a half without charge.. This is the way a recall should be handled.

Great service! Service manager was very helpful with all of my questions. Would recommend to a friend. I am really excited about my new vehicle!

Friendly service personnel clean showroom and bathroom, better than average service at a fair price. They have always been willing to work with the customer. I want a particular type of snow tires for my car they are more than willing to go out and find them and get them for me and rotate the tires for the life of the tires.

Not very knowledgeable responses to questions I had. Thankful that I have other mechanic resources in town that I can ask for advice in such situations. Service person had same "sales speak" that I've experienced from a salesperson at this dealership in the past. Also, the diagnosis charge of $86 was not applied to the repair bill like other shops I've dealt with in the past. Ouch! This was a VERY EXPENSIVE spark plug change. Not likely to return.

The service department is always helpful when we have routine maintenance or a problem with our vehicle. I trust they’ll do a good job and a fair price.

I appreciate the professional and fast service. It was nice to be able to drop off my car the night before and to have it ready the next day. The communication throughout was great.

Never been to this dealership but I have always gotten my oil changed by a Honda dealer in Omaha. Fast and easy place to get my oil changed, and the staff was real friendly to a new customer.

came in for windshield molding issue and Mel was very helpful and made arrangement for replacement. When dropped off thought might take over and hour but they were done in far less which was great.

The work was done on time and done well. The service advisor was very friendly and did a great job. The car was done on time.