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Honda of Ames - Service Center

Ames, IA

4.7
386 Lifetime Reviews Review Dealership

386 Reviews of Honda of Ames - Service Center

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February 24, 2021

"The service is fast and easy to book. You just drive up..."

- AES.1963

The service is fast and easy to book. You just drive up and the door opens automatically. There is water and soda for customers waiting. They take care of you!

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Recommend Dealer
Yes
February 18, 2021

"They called to notify me of a recall of my Accord, made..."

- AGBEATTIE

They called to notify me of a recall of my Accord, made an appointment to check the drive shafts and then replaced the drive shafts in about an hour and a half without charge.. This is the way a recall should be handled.

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Recommend Dealer
Yes
Employees Worked With
February 16, 2021

"Great service! Service manager was very helpful with all..."

- jagunctr

Great service! Service manager was very helpful with all of my questions. Would recommend to a friend. I am really excited about my new vehicle!

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Recommend Dealer
Yes
Employees Worked With
February 15, 2021

"Friendly service personnel clean showroom and bathroom,..."

- pkapke

Friendly service personnel clean showroom and bathroom, better than average service at a fair price. They have always been willing to work with the customer. I want a particular type of snow tires for my car they are more than willing to go out and find them and get them for me and rotate the tires for the life of the tires.

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Recommend Dealer
Yes
February 12, 2021

"Not very knowledgeable responses to questions I had...."

- MetalHead

Not very knowledgeable responses to questions I had. Thankful that I have other mechanic resources in town that I can ask for advice in such situations. Service person had same "sales speak" that I've experienced from a salesperson at this dealership in the past. Also, the diagnosis charge of $86 was not applied to the repair bill like other shops I've dealt with in the past. Ouch! This was a VERY EXPENSIVE spark plug change. Not likely to return.

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Recommend Dealer
No
Employees Worked With
February 12, 2021

"The service department is always helpful when we have..."

- SSJOURNEYMAN

The service department is always helpful when we have routine maintenance or a problem with our vehicle. I trust they’ll do a good job and a fair price.

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Recommend Dealer
Yes
Employees Worked With
February 11, 2021

"I appreciate the professional and fast service. It was..."

- JACOBSONP

I appreciate the professional and fast service. It was nice to be able to drop off my car the night before and to have it ready the next day. The communication throughout was great.

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Recommend Dealer
Yes
Employees Worked With
February 10, 2021

"Never been to this dealership but I have always gotten my..."

- SCHABEN16

Never been to this dealership but I have always gotten my oil changed by a Honda dealer in Omaha. Fast and easy place to get my oil changed, and the staff was real friendly to a new customer.

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Recommend Dealer
Yes
February 05, 2021

"came in for windshield molding issue and Mel was very..."

- m.hersom

came in for windshield molding issue and Mel was very helpful and made arrangement for replacement. When dropped off thought might take over and hour but they were done in far less which was great.

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Recommend Dealer
Yes
Employees Worked With
February 03, 2021

"The work was done on time and done well. The service..."

- MDMILLER630

The work was done on time and done well. The service advisor was very friendly and did a great job. The car was done on time.

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Recommend Dealer
Yes
Employees Worked With
Jonathan Ballar
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