Honda of Ames

Great Customer Service I worked with Lee (salesman) and Scott (financing) to purchase my 2016 Civic Ex about two weeks ago. Both were great to work with and very helpful. Si I worked with Lee (salesman) and Scott (financing) to purchase my 2016 Civic Ex about two weeks ago. Both were great to work with and very helpful. Since my purchase, Lee has provided excellent customer service, following up with me several times to see if I have any questions or concerns. I absolutely love my new car and would definitely purchase another vehicle at Honda of Ames! More

Had so much fun! I do not tend to like the process of getting a new car. Richard, Jim, and another guy (ask Richard, he will know) make it so much fun and painless. I do not tend to like the process of getting a new car. Richard, Jim, and another guy (ask Richard, he will know) make it so much fun and painless. Together they were able to get me a lower payment than my original lease with more features on my Civic. We had a lot of laughs and they are so helpful and understanding of what it means to work within a budget. No pressure to get something more expensive-in fact the exact opposite! I have never had a better experience and as long as they work there they will have me and my daughter as customers as well as anyone else we can talk into going. You guys are helpful, understanding, tolerant ;-), and so much fun! I really cannot say enough good things about my car leasing experience with you! Thank you also Richard for the followup call to see if I am able to figure out the new-fangled contraptions on my car. More

Experience at Ames Honda Adolfo Ninaquispe & Scott Schaber were courtesy & professional; they show respect for the customer. I appreciate their honesty & genuine compassion f Adolfo Ninaquispe & Scott Schaber were courtesy & professional; they show respect for the customer. I appreciate their honesty & genuine compassion for others during time of important decision making!!! More

Kudos to Ames Honda We have never purchased a vehicle other than in my local area where I knew the dealer and/or salesperson & honestly had some reservations to begin wit We have never purchased a vehicle other than in my local area where I knew the dealer and/or salesperson & honestly had some reservations to begin with but we were unable to find the vehicle we wanted locally so we took a chance on a long distance purchase. I have to say everything we were told by our sales person who contacted us following our initial inquiry regarding a vehicle which was already sold, was accurate & truthful. Aaron notified us that there was another vehicle on order by his dealership that was the exact model & color we wanted. We were very pleased with Aaron Warren's service & expertise who went out of his way along with Scott Mattis in the finance dept, after normal business hours to make sure we were able to successfully complete the purchase upon making the 1.5 hour trip to Ames late one evening. More

Excellent Service! The man who sold me my car was wonderfully kind and patient. I appreciate him working with me in getting the best deal for my new car and also for wor The man who sold me my car was wonderfully kind and patient. I appreciate him working with me in getting the best deal for my new car and also for working with me on my monthly payment. My experience with the Holmes Honda in Des Moines was outrageously disastrous and I vowed never to go there again which is what brought me to the Ames Dealer instead. I couldn't have had a better experience. He made me feel very comfortable and I didn't feel talked down to or taken advantage of at any point during the process. More

Quality Technician The completed repairs were exactly what the mechanic located during their inspection; broken and worn rear shock system. The ride quality has not been The completed repairs were exactly what the mechanic located during their inspection; broken and worn rear shock system. The ride quality has not been this good for 5 plus years. More

Good service unit, so-so sales department After living in Ames over a decade and having to fix/service my cars numerous times, I have to say that the service guys in Honda of Ames have my trus After living in Ames over a decade and having to fix/service my cars numerous times, I have to say that the service guys in Honda of Ames have my trust now. They are professionals and know what they are doing. The sales department is a different story. I bought three Honda cars during the last ten years, none of them at Honda of Ames. There prices are inflated, the offers on trade-in cars are laughable, and they are not in a mood for serious negotiations. So I had to buy my cars (used and new) in other Iowa dealerships, and I expect to do the same in the future. More

Honda of Ames Service I can always count on the work being done well and in a timely manner. They communicate with me and ask permission before completing additional work. I can always count on the work being done well and in a timely manner. They communicate with me and ask permission before completing additional work. A dependable Honda and a quality service department keep me on the road without any major issues. More

Service Department in Ames Our past experience with the Honda service department and Mel is why we returned to purchase a Honda vehicle after several years without. We have al Our past experience with the Honda service department and Mel is why we returned to purchase a Honda vehicle after several years without. We have always received excellent service in Ames. More