Honda of Ames - Service Center

Good service department I have purchased four cars from this dealer, and I have always received first-class treatment as a buyer. But even more importantly, the service depar I have purchased four cars from this dealer, and I have always received first-class treatment as a buyer. But even more importantly, the service department has and continues to be first-rate. I recently took in the van I bought for my disabled sister, and the service manager Mel took personal care to see that everything was taken care of properly. We needed a strut replaced, and it was covered on the used-car warranty we got with the van. There was NO charge for part or labor, just as it should be. Plus, Mel and the other service personnel, including the shuttle driver, are always very friendly as well very competent. More

First Class Mel and his team are great! First class professionals and I just them. I had a not so pleasant experience at the Honda dealership in Des Moines. Decid Mel and his team are great! First class professionals and I just them. I had a not so pleasant experience at the Honda dealership in Des Moines. Decided to drive to Ames and was rewarded with customer service and my car was fixed. I won't go into a long story about Smart Honda in Des Moines, lets just say I will drive to Ames any time I need service on my Honda. Worth the gas and time. Thanks Mel! Kelly Hakes Des Moines More

Quality Technician The completed repairs were exactly what the mechanic located during their inspection; broken and worn rear shock system. The ride quality has not been The completed repairs were exactly what the mechanic located during their inspection; broken and worn rear shock system. The ride quality has not been this good for 5 plus years. More

Good service unit, so-so sales department After living in Ames over a decade and having to fix/service my cars numerous times, I have to say that the service guys in Honda of Ames have my trus After living in Ames over a decade and having to fix/service my cars numerous times, I have to say that the service guys in Honda of Ames have my trust now. They are professionals and know what they are doing. The sales department is a different story. I bought three Honda cars during the last ten years, none of them at Honda of Ames. There prices are inflated, the offers on trade-in cars are laughable, and they are not in a mood for serious negotiations. So I had to buy my cars (used and new) in other Iowa dealerships, and I expect to do the same in the future. More

Honda of Ames Service I can always count on the work being done well and in a timely manner. They communicate with me and ask permission before completing additional work. I can always count on the work being done well and in a timely manner. They communicate with me and ask permission before completing additional work. A dependable Honda and a quality service department keep me on the road without any major issues. More

Service Department in Ames Our past experience with the Honda service department and Mel is why we returned to purchase a Honda vehicle after several years without. We have al Our past experience with the Honda service department and Mel is why we returned to purchase a Honda vehicle after several years without. We have always received excellent service in Ames. More

Quick andcEfficient First oil change at Honda of Ames and very pleased. We have had service work done before and was also happy with the outcome. We live in Ankeny and wa First oil change at Honda of Ames and very pleased. We have had service work done before and was also happy with the outcome. We live in Ankeny and was excited to know they honor our local ad prices. Will defiantly come again. More

Good Job The service was excellent. The cost was what I was quoted and the time to complete thw work was right on the estimated time. Everything was great. The service was excellent. The cost was what I was quoted and the time to complete thw work was right on the estimated time. Everything was great. More

Oil Change and Tire Rotation I took my 2015 Civic in for an oil change and tire rotation. I was under some time constraints. They had it completed along with the inspection in 4 I took my 2015 Civic in for an oil change and tire rotation. I was under some time constraints. They had it completed along with the inspection in 45 minutes. More

Great service. Got there at 8 and was out by 9. Was impressed with time in and out. Went in with appointment to change oil. Husband said to tell them to rotate tires but they suggested it before I c Was impressed with time in and out. Went in with appointment to change oil. Husband said to tell them to rotate tires but they suggested it before I could mention. Accommodations were comfortable during the wait with coffee and other refreshments available, as well as wifi and a tv if you wanted to watch. More