Aventura Honda - Service Center

Excelente atención , buen servicio muy profesional y dinámico , les recomiendo Honda aventura pregunten por Jorge Valdés muy carismático y muy buen trato dinámico , les recomiendo Honda aventura pregunten por Jorge Valdés muy carismático y muy buen trato More

Javier Hernandez is the kind of employee every employer is looking for ! I had urgent need for "emergency" repairs (front axels). He took charge of my situation and got it done. People like to do busine is looking for ! I had urgent need for "emergency" repairs (front axels). He took charge of my situation and got it done. People like to do business with people they like, and he is very likable, as well as knowledgeable, levelheaded and reassuring. Right person in the right job. Also, my complements to the young man who took me back to my business and picked me up when repairs were done In conclusion: this is how you get new customers and how you keep them coming back ! Boris Romanov More

I highly recommend Honda of Aventura. Everyone there is friendly, welcoming, patient, and kind. Armando went above and beyond to answer all of my questions. He listened to my concerns, an Everyone there is friendly, welcoming, patient, and kind. Armando went above and beyond to answer all of my questions. He listened to my concerns, and treated me with professional courtesy. Armando shows commitment to his job, and provides an excellent level of service. I also spoke with Montevia, Brindy, Sergio, Lacilla, and Tito. All of them took time out of their busy day to speak with me. Their knowledge, hard work, and experience makes them important personnel at Honda of Aventura. They are true assets to the entire Honda organization. I also must mention the important technicians, who are working behind the scenes, and the young man who brought my car to me, when I was ready to leave. Everyone is extremely knowledgeable, polite and sincere. Thank you Honda of Aventura. I appreciate all of you. More

This is regarding their service department. There is a guy Sergio who works there and its really uncomfortable as a female to deal with him. He’s aggressive, disrespectful, and bullying. I had There is a guy Sergio who works there and its really uncomfortable as a female to deal with him. He’s aggressive, disrespectful, and bullying. I had a bad experience with him 2 years ago and I would drive 20miles to a different Honda to get my car serviced just to avoid him. Today I needed an oil changed and I was too tired to drive after work. I called to make an appointment so I dont get Sergio, they made me an appointment with Javier. I arrived and Sergio approached my car, I said I was waiting for Javier. I dont believe he recognized me from 2 years before. I Waited 15 min and Javier appeared and said he was off the clock he would give me another service representative, I said who? He said Dani or Sergio. I said Dani please. 10 min later Sergio approached my car and I said, I’m waiting for Dani. Javier then said Dani is out to lunch so there was nobody else to help me but Sergio. I was immediately uncomfortable and then asked him about a coupon I had, he caught an attitude and then I asked to speak with the manager. 10minutes later I was called to the managers office with Sergio standing there, the manager confirmed was Sergio said. We walked out of the managers office and Sergio stares me in the eyes for longer than normal in an intimidating way with a eye look like “are you kidding, whats wrong with you.” Once again, just an uncomfortable experience here. I would not suggest an females getting there car serviced here incase they have to deal with Sergio. All other service agents here have been good to deal with so I gave it 2 stars. More

The advisors Javier, Armando, Evanggelos are very good people, with good service and good treatment. I cannot say the same about Roberto Herrera, who cares more about how to make the client spend more on people, with good service and good treatment. I cannot say the same about Roberto Herrera, who cares more about how to make the client spend more on services, some of which are non-existent. I can't say the same about those who do vehicle inspections, because every time I take the vehicle in for an oil change, the transmission "always" has to be serviced, even though one day I only went to change the oil in the transmission. transmission, however every time they tell me about the transmission. The last advisor's explanation was that when the car is taken to change engine or transmission oil, the technician loosens a screw, lets the oil drain, puts the screw in, and adds the oil, but they don't flush. What kind of service is this, because if a flush is needed, how often is it done, and why is it not done when the service is being provided, or is the client informed beforehand, to authorize it or not. In short, if I go to change the oil 4 times a year, all 4 times they tell me that something needs to be done to the transmission fluid. Maybe I going to change dealer for the next time. More

I made an appointment the day previous. I come in and stand by my car as there’s sales people inside their booths, no one coming out to help me? I’m standing there for almost 10 mins past m I come in and stand by my car as there’s sales people inside their booths, no one coming out to help me? I’m standing there for almost 10 mins past my appointment time & still no help. When I saw their price for full synthetic oil change I then left. $90? Go anywhere else, including Honda & their price is no more than $70. Never coming back here again. Rip off & horrible service. More

Please RUN if you can! ! They will take advantage of you if you're a woman getting your car service and will tamper with your car. The morning crew are awesome and very kin ! They will take advantage of you if you're a woman getting your car service and will tamper with your car. The morning crew are awesome and very kind but the afternoon crew are a nightmare. Either way overall it's a no. Nobody should have to constantly send a man to ensure their car is being serviced properly. The manager is very kind and will do his job to correct his workers dirty work. However, somebody has to be held accountable. They literally messed up my car because I had the last APPOINTMENT for the evening and ruined my car. If you can get your car serviced in either Broward or Doral. More

The port guys were great and professional. However, that's all Honda Aventura had going for them. When I was there I and 5 other cars had to wait a long time. As only one advisor was working. However, that's all Honda Aventura had going for them. When I was there I and 5 other cars had to wait a long time. As only one advisor was working. I then over heard the manager asking other employees where a missing service advisor was. After awhile, they found him and unfortunately I was his next customer. He started out with a huge attitude, almost like he did not want to work. After all said and done I had about $2000 worth of service done to my car. All for nothing because the car was worse off then when I brought it in. I eventually took it to Largo Honda since I DID NOT TRUST Aventura and I did not want to have another miserable experience at Aventura Honda. I paid extra money on top for Largo Honda to fix the wrong doings of Aventura. Thanks for the waste of money and time. You should do better. More

Service gets a BIG ZERO. I scheduled 4 maint items. Two done properly. Other two - not so good. Asked for 3 wiper refills, got two. Asked for oil change with regular oil, I scheduled 4 maint items. Two done properly. Other two - not so good. Asked for 3 wiper refills, got two. Asked for oil change with regular oil, HOA put in full synthetic instead and for $25 more. Still waiting for refund. Horrible to nothing responses. Go somewhere else JH More

Smooth transaction and very helpful staff made my first car buying experience easy. Matthew Thompson and the crew have given me their full attention to all my car needs. Thanks again for the great help! car buying experience easy. Matthew Thompson and the crew have given me their full attention to all my car needs. Thanks again for the great help! More