Honda of Burlington

aways excellent customer service They always treat us with such kind and friendly attitude. I call and say what I am looking for , some gets ahold of me immediately and we get the dea They always treat us with such kind and friendly attitude. I call and say what I am looking for , some gets ahold of me immediately and we get the deal set! We head over the pass and sign the paperwork and go on. I love this place !!! More

Great Jorge showed energy, competence, and efficiency throughout the process. He was able to answer all questions concerning the vehicle and remained up bea Jorge showed energy, competence, and efficiency throughout the process. He was able to answer all questions concerning the vehicle and remained up beat and friendly the whole time. Jorge even paired my cell phone, and installed the optional floor mats I purchased while at the dealership. Other sales staff I briefly interacted with were friendly and helpful as well. The young man at the parts desk that day made purchasing optional equipment a positive experience. Marisa, whom I think of as the paperwork person, made that part of the process much easier than I thought possible. I hadn't expected buying a vehicle to be such a smooth and easy undertaking. Thanks to all. More

Superior Service I was travelling through Washington last week and on the interstate, a truck lost a mudflap and it struck the front of my Honda CRV and in the process I was travelling through Washington last week and on the interstate, a truck lost a mudflap and it struck the front of my Honda CRV and in the process dislodged the skid plate and caused it to drag on the road. I made my way to Sims Honda and went into the service department. Austin Palmer in service helped me and even though the dealership was very busy, he fit me in right away and got my car into the oil change bay to look at the underside. The people there looked at it and said it needed a few clips and screws to put it back together and it would be good. I told them I would go to the parts department to get the materials and they said they had everything there. In five minutes they had my car finished and ready to go again. Just like new. I was and still am so impressed with Austin and the oil bay crew. They went way up and beyond to help me out. I asked Austin for a bill and he said it was not charge, that they were happy to help me. I was 900 miles away from home and they treated me fantastically. I will recommend to everyone to go to Sims if they need help with the Honda. To the owner of Sims Honda, you have a fantastic crew. More

A pleasure! Sims Honda is our hometown dealership so we really wanted to work with them on the purchase of a new Accord. From the first Internet inquiry on, Jorge Sims Honda is our hometown dealership so we really wanted to work with them on the purchase of a new Accord. From the first Internet inquiry on, Jorge was attentive, courteous, and very accommodating. We were very specific about what model and configuration we were after, and they found us exactly what we were looking for. We felt like we were treated fairly and with respect. The whole process was pleasant and we would happily recommend Sims to our friends and relatives. More

Highly Recommended A great experience! They were very smooth, fast, friendly, and supportive. It was obvious they were there to help guide you to what you actually wante A great experience! They were very smooth, fast, friendly, and supportive. It was obvious they were there to help guide you to what you actually wanted, no pushy up sales to something you didn’t need. More

very good Jorge Palma-Vargas is a wonderful asset to your business. He was very helpful, informative and patient while having a sense of humor which we loved. Jorge Palma-Vargas is a wonderful asset to your business. He was very helpful, informative and patient while having a sense of humor which we loved. My friend that was with me will definitely use Jorge when he is ready to purchase his new CRV next year. The financing took a lot longer than expected as I was already pre-approved from my own bank, however, she finally came up with a better rate through a credit union. I had a call the next day from my own bank saying they will match the rate so I will be switching over my loan to them. I was not happy with all the sales pitches for the extras during the finance portion. We were told that State law requires some of the things that she went over which is sad to hear as I was not interested in any of the items. I have been using your service department for the past 4 years for my Acura and have only excellent reviews for them. Overall, I would recommend your dealership highly to anyone. More

Best auto purchase EVER! I have purchased several Honda's, this was my first purchase from Sims. This was by far the best car buying experience to date! Jorge was awesome, as I have purchased several Honda's, this was my first purchase from Sims. This was by far the best car buying experience to date! Jorge was awesome, as was the entire Sims management and finance team that made this deal happen. I will definitely be back to Sims for our next Honda purchase! More

Easy to work with I had a good experience working with Jorge. He answered all my questions and worked with my concerns as well. Overall happy with the experience. I had a good experience working with Jorge. He answered all my questions and worked with my concerns as well. Overall happy with the experience. More

Long time customer for sales and service I’ve purchased two cars at Sims and as a family, we have six cars from Sims Honda. Andrew has been great to work with. He’s straight forward and hone I’ve purchased two cars at Sims and as a family, we have six cars from Sims Honda. Andrew has been great to work with. He’s straight forward and honest, and doesn’t play games with customers. All the staff is outstanding! More

Great service I bought several cars from Sims Honda and they were very friendly and helpful. Such a good experience. Will definitely be back when we need another c I bought several cars from Sims Honda and they were very friendly and helpful. Such a good experience. Will definitely be back when we need another car! More