Honda of Cleveland

Let me start by saying I am an Industrial Engineer and Industrial Electrician. I had an issue that I could not correct on a 2016 Honda Civic. The dash display gave me The following warnings after changi Industrial Electrician. I had an issue that I could not correct on a 2016 Honda Civic. The dash display gave me The following warnings after changing the rear brakes: Electronic Parking Brake Problem, Tire Pressure Monitor Problem, Brake System Problem, Brake Hold System Problem, Power Steering System EPS Problem, Vehicle Stability Assist (VSA) Problem, Hill Start Assist Problem, Drive Carefully System Initializing…. Let it be stated that the Power Steering is working as it always has, and the Emergency brakes are engaging and holding the car. I took it to the Dealer to see if they could locate the issue. They came back wanting me to pay $2,624.30 for repairs. They want to replace the rear caliper assy. And the sub harness for the wheel speed sensor/parking brake actuator damaged. The issue is the parking brake WORKS. When I jacked the car up and spun the wheel and it spun. Then put on the parking brake and I could not spin the wheel. I would be very skeptical of any work done at this dealership. I will never return. When I ask what makes him think the brake caliper is bad, I was told he is a master mechanic and he knows. More

Friendly, honest, took the time to answer all questions. Jamie showed us multiple cars on several trips to ensure my family got the right car for our needs at no time were we pushed or made to feel like we Jamie showed us multiple cars on several trips to ensure my family got the right car for our needs at no time were we pushed or made to feel like we needed to buy a more expensive model Fantastic price More

We just purchased our first Honda - A 2025 Honda Pilot! We knew exactly what we were looking for, and Harold was just the man to get it in our hands quickly. We couldn't be happier with our new ride & the We knew exactly what we were looking for, and Harold was just the man to get it in our hands quickly. We couldn't be happier with our new ride & the phenomenal service we were provided! More

My wife and I just purchased our first Honda from Harold. He made the process easy and as painless as car buying can be. We were extremely pleased with the excellent customer service he provided. He made the process easy and as painless as car buying can be. We were extremely pleased with the excellent customer service he provided. More

We just recently purchased our third Honda Odyssey from Harold Blackstock! He made our car buying experience as pleasant as humanly possible! He helped us navigate the ins and outs of choosing the model t Harold Blackstock! He made our car buying experience as pleasant as humanly possible! He helped us navigate the ins and outs of choosing the model that was right for us and gave us an incredible amount of help with our trade-in! WE are big fans of Honda of Cleveland and Harold Blackstock!!!!! Ed and Judy, Signal Mountain More

James was very nice and very professional. Answered every question that I had and never pressured me. I recommend him for any of your needs! Answered every question that I had and never pressured me. I recommend him for any of your needs! More

I've grown to like the looks of the New Honda Ridgeline. So I stopped in a couple of weeks ago and met Shane. He was not pushy but let me take my time to really get to know the truck. We took a test driv So I stopped in a couple of weeks ago and met Shane. He was not pushy but let me take my time to really get to know the truck. We took a test drive: and I fell in love with with the Ridgeline. Went home, got my wife, and went back for her to have a drive. Shane led me through the entire purchase process. Everyone at Honda of Cleveland were liked we had known each other for ages. Thanks to Shane and the Entire Team for the Great Deal I made. Love my new truck amd recommend Shane, He's a very knowledgeable, likeable and honest salesman. More

James Matthews with Honda of Cleveland is an outstanding sales consultant. He was knowledgeable of the 2025 Honda Pilot, and he was incredibly kind. Prior to arriving at the dealership, he responded prompt sales consultant. He was knowledgeable of the 2025 Honda Pilot, and he was incredibly kind. Prior to arriving at the dealership, he responded promptly and answered my questions. At the dealership, he continued to answer all of my questions and listened to what we had to say. He helped us with pricing on three different trim levels and worked with us to purchase the 2025 Pilot Elite in Metallic Red. During negotiations, he worked with the "infamous" New Car Sales Manager, Lindsey Thomas. She was honest and kind. We are currently waiting on this new car to arrive, and I am very excited. If you are buying a new car, go to Honda Cleveland and request to work with James and Lindsey. With all the kindness in my heart, if you are shopping at Airport Honda - make the drive to Honda of Cleveland before you sign anything. It is a much smoother experience. I also believe it to be a more honest experience. More

I went late in the day 5:30 to take a test drive well. that resulted in my wanting to lease the car. I was well taken care by Harold, Rodney and Ethan. that resulted in my wanting to lease the car. I was well taken care by Harold, Rodney and Ethan. More

Easy to deal with, up front and honest with customers. Family friendly and everyone smiles and treats you like they have known you their entire lives. Definitely recommend visiting to find the perfect veh Family friendly and everyone smiles and treats you like they have known you their entire lives. Definitely recommend visiting to find the perfect vehicle More