Honda of Cleveland

Worth it! Kind, friendly and fast service. Exceptional experience. It would be my pleasure to tell family and friends to deal with Honda of Cleveland and there Kind, friendly and fast service. Exceptional experience. It would be my pleasure to tell family and friends to deal with Honda of Cleveland and there staff. More

HRV scheduled maintanence fast service, personable staff, knowledgeable technicians, our GO-TO dealership. Bob Lawson has guided us through the purchase of 3 Honda's from this fast service, personable staff, knowledgeable technicians, our GO-TO dealership. Bob Lawson has guided us through the purchase of 3 Honda's from this dealership and has become our liason with Honda of Cleveland, always courteous, never too busy to answer a question or to take the time to see that our service visits are completely satisfactory. More

I had a fantastic experience! Fred Stewart did a great job! Fred Stewart helped myself and my daughter purchase our new Honda's. He also helped my mother in law and another family member. I could not be more Fred Stewart helped myself and my daughter purchase our new Honda's. He also helped my mother in law and another family member. I could not be more pleased with the service we received from Fred and Brandon Brookshire. They both listened to us and answered all of our questions. They did not pressure us and gave us very good advice and information. I also found the follow up to be very comforting and pleasing. I would highly recommend them both. More

Great Service Department! We recently moved to Chattanooga from out of state. After a horrible experience at the Honda dealership in Chattanooga (Economy Honda), we tried trie We recently moved to Chattanooga from out of state. After a horrible experience at the Honda dealership in Chattanooga (Economy Honda), we tried tried Honda of Cleveland. We have had maintenance and repairs done at this location several times and have been very pleased with the service. The service team seems to be very friendly, professional and keeps you updated while waiting for work to be done. They also seem to do quality work in less time than other dealerships we have used in the past. William Oltz was a pleasure to work with our last two visits. He was very pleasant and professional. We will continue to drive further to Honda of Cleveland and will recommend others in the Chattanooga area to do the same. It is well worth the drive. More

Pleased! I was please with my purchase. I explained to Bob what I needed and was looking for. He found the options, colors, and size just right for me. Ever I was please with my purchase. I explained to Bob what I needed and was looking for. He found the options, colors, and size just right for me. Everyone I worked with: the sales consultant, business manager, and technical advisor was courteous, friendly, and eager to make sure I understood each option and form. I enjoyed dealing with them as much as I have enjoyed working with those in the service department all these years. More

Job Well Done Did the work in the amount of time estimated. Very friendly staff. Provided a nice area for me to wait while the service was being performed. Did the work in the amount of time estimated. Very friendly staff. Provided a nice area for me to wait while the service was being performed. More

From Anxiety to Ecstasy After praying and drinking lots of caffeine to get my courage up, I set off on an emergency car buying adventure. Dreading the several days that I exp After praying and drinking lots of caffeine to get my courage up, I set off on an emergency car buying adventure. Dreading the several days that I expected it to take to select and bargain for a new vehicle, my head was left spinning when I visited Honda of Cleveland on a Friday afternoon and drove away with a new 2016 Pilot on Saturday afternoon. With God in control and the kind assistance of Rodney Bethune, Andre Dolberry, and Mike Hamby, the experience couldn't have been less stressful. My anxiety turned to ecstasy as I drove away in a vehicle that wasn't even on the lot until Saturday afternoon. As I looked into my rear view mirror while driving away, I said to myself, "I can't believe I just bought a new vehicle in less than 24 hours for the first time ever!" The down side - Rodney, Andre, and Mike had to deal with a person that even I didn't recognize after all the caffeine that I had consumed needlessly in preparing for the "journey". Thanks Honda of Cleveland Janis Rowland More

Oil change and tire rotation. As always exceptional. Fast efficient, comfortable surroundings, pleasant people, quality work. Enjoyed the coffee and wait area. Brought car to me As always exceptional. Fast efficient, comfortable surroundings, pleasant people, quality work. Enjoyed the coffee and wait area. Brought car to me when they noticed my cane. More

Truly exceptional! I called my service advisor Mark Duncan for my regular oil change and was advised a warranty issue could be resolved for our 2014 CRV that had engine I called my service advisor Mark Duncan for my regular oil change and was advised a warranty issue could be resolved for our 2014 CRV that had engine start up rattle caused by the VTC actuator for some time. Because of the length of time required, Mark was kind enough to arrange a rental for us so my wife would have transportation. On my return, they had found that possibly it may not have fixed the problem and were concerned enough to keep the vehicle to run checks on it just in case. Mark and his boss Brandon wanted to be certain it was, in fact, perfect. I can't say enough about the caring, professional service and their dedication to providing a positive customer service experience. It is so rare to find someone so attentive and concerned with complete customer satisfaction. Mark is truly a "five star" asset for this dealership, Honda, and any customer he deals with! More

Great people, great experience Tyler Ridley was helpful from the moment we arrived on the lot. He wasn't pushy but let me tell him what I was looking for. After a quick driving test Tyler Ridley was helpful from the moment we arrived on the lot. He wasn't pushy but let me tell him what I was looking for. After a quick driving test and a lot of questions answered thoroughly by Tyler, we bought our daughter her first car! Thank you all so much! More