
Honda of Cleveland
Cleveland, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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APPOINTMENTS MEAN NOTHING HOMETOWN FEEL IS GONE.....to make appt now you have to speak to call center in Nashville. Took me a week to get an appt for oil change...went in at HOMETOWN FEEL IS GONE.....to make appt now you have to speak to call center in Nashville. Took me a week to get an appt for oil change...went in at 10am on 10-30-15...was still waiting at 11:30am. I asked what Express Service meant...was told there was no such thing, although there are plenty of signs that indicate otherwise. The service advisors are all very professional and attentive...always have been, so when I questioned the appt time, I was referred to BILL JOSLIN, the Service Director. He said the appt I made was to SPEAK with a service advisor....and that my car would be taken back when they could get to it. I asked what happens if I just walk in and he said I could get service, but would have to wait an hour or so....I had already waited 1-1/2 hours WITH an appt. He was not very sympathetic and offered no solution to my frustration. I told him I would not be back. He called and left message on my phone three days later, apologizing for his attitude. Too late, Bill. More
Beware dealer add-ons! Love my new Civic! They were fast and easy to work with. I know I got a great deal. My wife and I purchased a vehicle for her from another dealership Love my new Civic! They were fast and easy to work with. I know I got a great deal. My wife and I purchased a vehicle for her from another dealership earlier this year and it took longer and was more hassle than with Honda of Cleveland. More
Awesome Dealership! This is a no hassle dealership. They worked with me on my purchase and I never felt pressured at all. I felt like they wanted to sell me a car whereas This is a no hassle dealership. They worked with me on my purchase and I never felt pressured at all. I felt like they wanted to sell me a car whereas some of the other dealers I talked to acted like they didn't care if I bought from them or not. I will come here not only for my next Honda, but for any additional accessories as well. More
Excellent! I bought my first new car from Honda of Cleveland. I must say, this is absolutely the best dealership I've been too. The customer service the dealers I bought my first new car from Honda of Cleveland. I must say, this is absolutely the best dealership I've been too. The customer service the dealership provides is GREAT! I shopped around for many weeks. The salesman are great, and they even play football in the showroom with customers! On Saturdays they have all the tv's turned on football. What better way to buy a car, and watch your favorite team play football!! I would highly consider this dealership over any dealership in the country! Thanks so much for making my car buying experience so great!!! Can't wait to purchase another car from Honda of Cleveland!!!!!! More
Top Notch My husband and I went yesterday to find a reliable, nice, low mileage new or used vehicle. Our salesman, Jerry Anderson, was knowledgeable, kind, My husband and I went yesterday to find a reliable, nice, low mileage new or used vehicle. Our salesman, Jerry Anderson, was knowledgeable, kind, and accommodating. We were able to find a great deal on a 2015 Accord EX that we liked, and we got a fair market price. They were helpful, gracious, and nor overly pushy. I believe the saying holds true: "in negotiating a deal, if BOTH parties walk away unhappy in some regard, then it was successful. " More
Excellent Salesman and Representative of Honda Jerry Anderson went above and beyond the call of duty in making my Honda Civic purchase a great experience, constantly ensuring my comfort in the proc Jerry Anderson went above and beyond the call of duty in making my Honda Civic purchase a great experience, constantly ensuring my comfort in the process. He is very well informed on the product, and even helped me set up my phone on the blue tooth connection before I left the lot. The truthful way in which he addresses questions establishes an instant trust.I left the dealership thinking of him as a friend, as opposed to someone trying to make a sell. He helped me find the vehicle which exactly suited my needs and desires, and has checked back with me to ensure the satisfaction and answer any questions which might have arisen after the sale, However, because he took the care and time to so fully describe and show me each of the features, I have had no questions at all. Jerry even contacted my insurance agent and completed the transfer of policy coverage before I left the premises. Thankfully, Jerry is younger than me, because I have chosen my car salesman for life. Cleveland Honda is fortunate to have him on their staff. More
BEST SALESMAN EVER!!!!!!! I've bought my last 3 cars from Robert Lawson. If you want a no nonsense salesperson without all the shuck and jive, he is your man. does what he says I've bought my last 3 cars from Robert Lawson. If you want a no nonsense salesperson without all the shuck and jive, he is your man. does what he says he'll do. highly recommend. More
Great experience! my husband and I just bought our first car from Honda of Cleveland and couldn't have asked for a better experience! Robert Lawson and Mike Hamby are t my husband and I just bought our first car from Honda of Cleveland and couldn't have asked for a better experience! Robert Lawson and Mike Hamby are top notch. They worked with us to get the best deal for our budget and even added on extra warranty when we were concerned with the mileage on the car we had chosen. Thank you, Honda of Cleveland, for taking such good care of your customers! More
Best experience buying Honda Odyssey elite The salesman, Jerry was so informative & helpful! He went above & beyond to help us & make our two small kids happy. We had shopped around other dea The salesman, Jerry was so informative & helpful! He went above & beyond to help us & make our two small kids happy. We had shopped around other dealers & left unhappy. They offered us a first great deal! The first offer was much better than the final offers of the other dealers. I can't say enough great things about Jerry & Honda of Cleveland! More
Friendly staff First time I bought a car from here and it was a good experience for me. There were friendly staff who helped me a lot!!! First time I bought a car from here and it was a good experience for me. There were friendly staff who helped me a lot!!! More