Honda of Columbia

Very satisfied In exploring the purchase of a new vehicle, I test drove 6 vehicles at three dealerships. David Moody was by far the easiest and best salesman that I In exploring the purchase of a new vehicle, I test drove 6 vehicles at three dealerships. David Moody was by far the easiest and best salesman that I dealt with at the dealerships. He made me feel at ease and did not push for a quick sale. He was very knowledgeable about the Pilot and CRV. My decision was to downsize from a Pilot to the CRV as the need for the larger SUV was not critical at this time. The Pilot was my second choice. Through a three week process of decision making, David answered numerous questions and did demonstrations. The final offer was hassle free and I walked away very satisfied. More

A pleasant surprise. I'd originally planned to shop at the Honda dealer nearest me, but I found myself home from vacation early and decided to do due diligence and check o I'd originally planned to shop at the Honda dealer nearest me, but I found myself home from vacation early and decided to do due diligence and check out Honda of Columbia. It was a bit of a drive, but I'm glad I did. Adam was great, as was Jeff in the business office. They've definitely won my loyalty. More

Great and Easy It was the best car buying experience! Friendly, fast and a great price on a great car! Form the moment we walked in the showroom to the closing. It was the best car buying experience! Friendly, fast and a great price on a great car! Form the moment we walked in the showroom to the closing. More

Car Buying Made Easy Mr. Lynch greeted us promptly upon our arrival at the dealership. He answered our questions to our satisfaction. He took us for test drives and expla Mr. Lynch greeted us promptly upon our arrival at the dealership. He answered our questions to our satisfaction. He took us for test drives and explained all the features of the vehicle as well as the others we inquired about. Mr. Lynch was patient and professional at all times; very easy and enjoyable to work with. After a long search in which we researched and test drove a variety of other makes and models, we returned to Honda and Mr. Lynch to make our purchase. We are thrilled with our new CRV and we thankful to Mr. Lynch! . More

Very enjoy, nice Even the process to buy the 2015 CR-V takes some time because we are graduate students, we are very happy with Matt Taylor,He is very nice, and not pu Even the process to buy the 2015 CR-V takes some time because we are graduate students, we are very happy with Matt Taylor,He is very nice, and not pushy. All these makes us very comfortable. He is very patients. I recommended him for car buying. More

After having purchased two Honda vehicle from this dealer ov After purchasing two Hondas from this dealer over the years, I am very disappointed in their service department and follow up. I ordered a part from t After purchasing two Hondas from this dealer over the years, I am very disappointed in their service department and follow up. I ordered a part from them early this year and was assured they would follow up and let me know when it was delivered. Three weeks later and still no call so I did the follow up. Part was now in stock for me to pick up. Took my Honda Fit in for a diagnostic due to dash readings this past Thursday at 7:00 AM with an appointment. Found they needed to order a part and assured me I could leave the car overnight and the part would be in on Friday morning. No call from them on Friday so I did the follow up. Seems the wrong part had been sent. Incompetent order or parts pull. Advised they would reorder and the part would be in first thing Saturday. No word from them Satyrdsy so I called. Couldn't find the part and we're now unsure they could get to it today. . Incompetence at an abounding level abd no customer service ability to initiate follow up unless the customer calls in. So sad to see a business I used to speak highly of drop to such a poor level. Do they have new owners if management? More

Honda Service & Sales - a family affair Due to strange, unfamiliar noises emanating from my 2004 Honda CRV, I was at Honda Service Department on Friday morning to consult with Jake Valentin. Due to strange, unfamiliar noises emanating from my 2004 Honda CRV, I was at Honda Service Department on Friday morning to consult with Jake Valentin. Having worked with Jake for years, I trusted him explicitly. When he suggested I might want to consider not putting any more money into a car with over 200,000 miles, I decided it was time for me to bite the bullet and purchase a new car. Enter, Matt Taylor. I left Honda that afternoon, driving a brand, spanking new Honda Civic, loaded with electronic gadgets galore. Not only did Matt sell me a new car, he took the time to show me how to work all the hi-tech "stuff". I am 71 and he lost me at "okay, this is how you.." Matt recognized the deer in the headlights look on my face, smiled, and told me I could return to him at any time for a refresher course. Thanks to Jake and Matt, I now have a new ride, and, feel much more comfortable driving around with my grandchildren. Jake and Matt are family! More

Good people to deal with We just bought the fourth car (2 new and 2 used) we have puchased from Honda of Columbia. The people there are the reason we keep coming back. Deali We just bought the fourth car (2 new and 2 used) we have puchased from Honda of Columbia. The people there are the reason we keep coming back. Dealing with Robert Burgess has been a pleasure from the start. We looked at cars at several dealerships last fall and met Robert then and were impressed with his knowledge, professionalism, and candor. While we didn't wind up making a purchase then we knew that when we got back in the market to buy he would be the first call we made. We had already done a lot of research online and had a good idea of the market value of the cars we were considering. We got very competitive pricing from him from the outset without having to play any car buying games. When we arrived at the dealership he had the specific cars we were interested in ready for us to drive. We were able to quickly come to an agreement, and the entire process went very smoothly. We got to meet with Chris Burns the sales manager to iron out a minor concern and he was also very helpful and professional. Throughout the entire process it was evident to us that they understand their business is dependent on taking care of their customers and they really make every effort to do so. We are very happy both with our car and our experierience in dealing with Honda of Columbia. More

Customer Satisfaction The service during and after was super. Jamie really cares about his customers. Have already recommended the dealership and salesman to others. Eve The service during and after was super. Jamie really cares about his customers. Have already recommended the dealership and salesman to others. Every need was provided for us. More

Great experience at Honda of Columbia John Nick & his associates at Honda of Columbia did an outstanding job in satisfying our efforts to upgrade our 2014 CRV to a 2015 model. We met on a John Nick & his associates at Honda of Columbia did an outstanding job in satisfying our efforts to upgrade our 2014 CRV to a 2015 model. We met on a Thursday morning & before noon on Friday we had our new 2015 CRV that met all of our expectations including exact model, interior & exterior color, all at a very reasonable price. More