Back

Honda of Columbia - Service Center

Lexington, SC

4.9
117 Reviews

117 Reviews of Honda of Columbia - Service Center

Sort by
February 24, 2024

I worked in QA/QC for almost 40 years. We bought our van in Rock Hill a 2007 Honda Odyssey in 2010. We live in Lexington SC. We have been having our van serviced at Honda of Columbia going More

by cle803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Honda of Columbia responded

Thank you for sharing your experience! We're delighted to hear that you've been trusting Honda of Columbia with your vehicle servicing for over 14 years. Providing reliable workmanship and excellent customer service are top priorities for us, and we're glad to have earned your trust over the years. We appreciate your continued support!

February 22, 2024

Always honest and fair with me. Been bringing vehicles here for over a decade. Austin makes scheduling a breeze and goes above and beyond in helping to manage the costs of repairs. More

by Denise_bruner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Honda of Columbia responded

Thank you, Denise, for your loyalty and kind words! We greatly appreciate your trust in us over the years. We're thrilled to hear that Austin has been providing you with excellent service and making your experience hassle-free. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help!

February 16, 2024

I always take our vehicle to this dealership for needed services. They do a great job and have always completed repairs in a timely fashion. I particularly like their ride services for when I cannot stay More

by D McCoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Foate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Honda of Columbia responded

Thank you for your continued trust in Honda of Columbia for your vehicle services! We're delighted to hear that you've consistently had great experiences with us and that our team has been able to complete repairs in a timely fashion. We're glad you appreciate our ride services, and we're always here to ensure your convenience. If you ever need assistance in the future or have any questions, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again!

February 16, 2024

Service with Honda of Columbia has been second to none. I have 2 Honda's and have been using them since 2008. I would not use anyone else. They never do work that is unnecessary and will tell you when some More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leroy Doby
Feb 16, 2024 -

Honda of Columbia responded

We're thrilled to have earned your trust and loyalty over the years! Thank you for choosing Honda of Columbia for your vehicle services since 2008. It's wonderful to hear that you've always received top-notch service and appreciate our commitment to honesty and transparency. Leroy is indeed a valuable member of our team, and we're glad you had a positive experience with him. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for your continued support, and we look forward to serving you and your Honda vehicles for many more years to come!

Feb 16, 2024 -

Billy responded

I didn't expect a response but think you for your kind remarks. Thanks to Kayla Davis I am going to get a new set of tires next week. She gave me a quote that I did not expect but it was time for new tires. I sure do miss Murl Hope. I only delt with him for many years. Billy

Feb 20, 2024 -

Honda of Columbia responded

Thanks again Billy! We miss Murl as well; he was a joy to work with.

February 12, 2024

Austin Barlow does a great job. He’s very helpful and courteous. I would recommend Honda of Columbia for their service. More

by bspires7645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Honda of Columbia responded

Thank you for taking the time to share your positive feedback about Austin! We're thrilled to hear that he provided helpful and courteous service during your visit. Your recommendation means a lot to us, and we're grateful for your trust in Honda of Columbia. If you ever need assistance in the future or have any further questions, please don't hesitate to reach out. Safe travels, and we look forward to serving you again!

January 13, 2024

Excellent service even though I did not have an appointment. The service department went above and beyond what I expected. More

by Build2use
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Honda of Columbia responded

That's wonderful to hear! Going above and beyond to provide excellent service, even without an appointment, is what we aim for. If there's anything else we can do for you or if you have any further questions, feel free to reach out. Thank you for choosing us for your service needs, and we appreciate your positive feedback!

January 03, 2024

Everyone was courteous and my car was serviced in a timely manner. Honda of Columbia is the only place ill take my car for service. More

by Awolfettr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Honda of Columbia responded

That's wonderful to hear! We're thrilled that you had a positive experience with our courteous team and that your car was serviced promptly. Your loyalty means a lot to us, and we're honored to be your go-to place for service. If there's anything else we can do to further improve your experience or assist you in the future, please let us know. Thank you for choosing Honda of Columbia!

December 15, 2023

Great customer service, extremely understanding and knowledgeable. Compassionate and thoroughly explains everything necessary when going over your vehicle. More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Kurka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Honda of Columbia responded

It's wonderful to hear that you had such a positive experience with our customer service! Understanding, knowledgeable, and compassionate assistance is what we strive for. We're glad that everything was explained thoroughly to you regarding your vehicle. If there's anything else we can assist you with or if you have further questions, please feel free to reach out. Thank you for your kind words and for choosing us!

December 14, 2023

Gave me shuttle service to home and then picked up on time. Cost reasonable for extent of service More

by dtdozier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kemonric Little
Dec 19, 2023 -

Honda of Columbia responded

It's great to hear that our shuttle service was convenient and punctual for you. We aim to provide not only reliable service but also value for the service provided. If there's anything else we can do to make your experience even better, please let us know. Thank you for choosing us for your automotive needs!

December 01, 2023

What Others Say Austin Barlow is an excellent Service Advisor. He is very patient and explains in great detail what does and does not need to be done at the current time, He also explains any needed rep More

by d.jonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Honda of Columbia responded

It's great to hear that Austin provided detailed explanations and patiently guides you through what needs to be done. Clear communication about repairs and costs is crucial, and we're glad he excels in this aspect. Your feedback is appreciated, and we'll be sure to pass along your kind words to Austin. If there's anything else we can assist you with, please don't hesitate to reach out.

2
...