Austin Barlow
Austin Barlow at Honda of Columbia
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Austin Barlow

Service Advisor

Honda of Columbia

4333 Sunset Boulevard
Lexington, SC 29072

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4.6
28 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

35 yrs, 10 mos

Languages Spoken

English English

4.6

28 Reviews

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28 Reviews of Austin Barlow

March 28, 2024

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Employee Rating

I sent an email concerning the warping of the A Pillar panels on our 2022 Odyssey. It is a common problem (Honda used cheap materials during the pandemic) and should be covered under warranty. The respons More

by Cheap Cars
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Linda McDonald

Apr 01, 2024

Honda of Columbia responded

Sorry to hear about the issues you're having. What email address did you use to report your concern? Please email us at feedback@hondaofcolumbia.com and provide us with your name, contact information, and some information about your vehicle and I can ensure that the right person contacts you.

March 20, 2024

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Outstanding job all the time! ! Always courteous and very professional I would recommend them to anybody. More

by wwoodard6
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 28, 2024

Honda of Columbia responded

Thank you for your kind words! We're delighted to hear that you've consistently had outstanding experiences with us. Providing courteous and professional service is our top priority, and we appreciate your recommendation. If you ever need anything else or have any further questions, please feel free to reach out. We're here to help!

March 04, 2024

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Excellent people to work with and very professional. Very clean showroom and waiting area. Have been taking my Honda there for 13 years with great service. More

by Mathmom37
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Honda of Columbia responded

Thank you for your positive feedback! We're delighted to hear that you've had such a great experience with us over the years and that you're satisfied with our service and facilities. We appreciate your loyalty and trust in us to take care of your Honda. We look forward to continuing to serve you for many more years to come!

February 24, 2024

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I worked in QA/QC for almost 40 years. We bought our van in Rock Hill a 2007 Honda Odyssey in 2010. We live in Lexington SC. We have been having our van serviced at Honda of Columbia going More

by cle803
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Preston Locklear

Feb 28, 2024

Honda of Columbia responded

Thank you for sharing your experience! We're delighted to hear that you've been trusting Honda of Columbia with your vehicle servicing for over 14 years. Providing reliable workmanship and excellent customer service are top priorities for us, and we're glad to have earned your trust over the years. We appreciate your continued support!

February 22, 2024

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Employee Rating

Always honest and fair with me. Been bringing vehicles here for over a decade. Austin makes scheduling a breeze and goes above and beyond in helping to manage the costs of repairs. More

by Denise_bruner
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Honda of Columbia responded

Thank you, Denise, for your loyalty and kind words! We greatly appreciate your trust in us over the years. We're thrilled to hear that Austin has been providing you with excellent service and making your experience hassle-free. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help!

February 12, 2024

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Austin Barlow does a great job. He’s very helpful and courteous. I would recommend Honda of Columbia for their service. More

by bspires7645
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Locklear

Feb 16, 2024

Honda of Columbia responded

Thank you for taking the time to share your positive feedback about Austin! We're thrilled to hear that he provided helpful and courteous service during your visit. Your recommendation means a lot to us, and we're grateful for your trust in Honda of Columbia. If you ever need assistance in the future or have any further questions, please don't hesitate to reach out. Safe travels, and we look forward to serving you again!

December 01, 2023

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Employee Rating

Austin Barlow is an excellent Service Advisor and Honda of Columbia provides the best maintenance and repair service I’ve ever had. More

by cscott
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 04, 2023

Honda of Columbia responded

It's fantastic to hear that Austin provided you with excellent service! We're thrilled that you found Honda of Columbia's maintenance and repair service to be the best you've experienced. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to continuing to provide top-notch service for your vehicle in the future!

December 01, 2023

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Employee Rating

What Others Say Austin Barlow is an excellent Service Advisor. He is very patient and explains in great detail what does and does not need to be done at the current time, He also explains any needed rep More

by d.jonas
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Honda of Columbia responded

It's great to hear that Austin provided detailed explanations and patiently guides you through what needs to be done. Clear communication about repairs and costs is crucial, and we're glad he excels in this aspect. Your feedback is appreciated, and we'll be sure to pass along your kind words to Austin. If there's anything else we can assist you with, please don't hesitate to reach out.

October 17, 2023

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A lovely facility. I am very comfortable with being there. I have always waited for my car while being serviced. More

by Rvannewkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Honda of Columbia responded

Thank you for your lovely feedback! We're delighted to hear that you find our facility comfortable and have had positive experiences while waiting for your car to be serviced. We appreciate your continued trust in us and look forward to serving you again.

Oct 17, 2023

Rvannewkirk responded

Thank you.

October 13, 2023

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Employee Rating

Repairs made timely and safety check of vehicles is important for long term ownership, allows for future planning of next expenditures to be made. Dealership is in need showroom and waiting area in nee More

by Capricornman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Honda of Columbia responded

We appreciate your feedback regarding the repairs and safety checks. Your vehicle's safety and long-term planning are indeed important to us. Regarding the showroom and waiting area, we value your input, and we'll consider this for future improvements. If there's anything else we can do or if you have more feedback to share, please feel free to reach out. Thank you for choosing our services.

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