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Honda of Columbia - Service Center

Lexington, SC

4.9
124 Reviews

124 Reviews of Honda of Columbia - Service Center

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October 25, 2023

Savannah handled my tire repair perfectly today. She is kind and efficient. Thank you, Savannah! More

by Suey Nordberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Honda of Columbia responded

We're delighted to hear that Savannah provided you with excellent service during your tire repair. Thank you for your kind words, and we'll be sure to pass on your appreciation to her. We look forward to assisting you with any future automotive needs.

October 24, 2023

Kayla took care of our 2021 CRV service. She provides excellent customer service. We are very pleased with the Service Department. Also the area is so clean and professional at all times. Th More

by Jimmijo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Honda of Columbia responded

We're thrilled to hear that Kayla provided you with excellent customer service and that you were pleased with our Service Department. We take pride in maintaining a clean and professional environment for our customers. Thank you for your kind words, and we look forward to serving you promptly again in the future.

October 17, 2023

A lovely facility. I am very comfortable with being there. I have always waited for my car while being serviced. More

by Rvannewkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Honda of Columbia responded

Thank you for your lovely feedback! We're delighted to hear that you find our facility comfortable and have had positive experiences while waiting for your car to be serviced. We appreciate your continued trust in us and look forward to serving you again.

Oct 17, 2023 -

Rvannewkirk responded

Thank you.

October 13, 2023

Repairs made timely and safety check of vehicles is important for long term ownership, allows for future planning of next expenditures to be made. Dealership is in need showroom and waiting area in nee More

by Capricornman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Honda of Columbia responded

We appreciate your feedback regarding the repairs and safety checks. Your vehicle's safety and long-term planning are indeed important to us. Regarding the showroom and waiting area, we value your input, and we'll consider this for future improvements. If there's anything else we can do or if you have more feedback to share, please feel free to reach out. Thank you for choosing our services.

October 11, 2023

So happy to know that Leroy is still with you! I purchased my first Honda, which I still have, December 2011. He was super in answering questions, handling the sale as well as personalizing the s More

by nefpjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leroy Doby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morrow
Oct 13, 2023 -

Honda of Columbia responded

We're thrilled to hear about your positive experience with Leroy! He truly is a wonderful member of our team, and we appreciate your continued loyalty and support. Thank you for choosing Honda of Columbia and recommending Leroy!

September 25, 2023

Very attentive customer service. Efficient and friendly. Very good buying experience and quick oil changes. More

by lori_a_greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Koon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Honda of Columbia responded

We're pleased to know that you experienced attentive and efficient customer service, making for a good buying experience and quick oil changes. Your satisfaction is important to us, and we're glad we could provide you with a positive experience. We appreciate your support, and we look forward to serving you again!

September 13, 2023

No Problems. Timely service. Kayla was exceptional and knew her job very well. I'll be back. More

by shcoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Honda of Columbia responded

Thank you for your positive review! We're delighted to hear that you had a hassle-free experience and received timely service. Kayla is indeed an exceptional team member, and we'll make sure to pass on your appreciation for her expertise. We look forward to welcoming you back and providing you with outstanding service on your next visit. If you have any questions or need assistance, feel free to reach out. See you next time!

September 07, 2023

Honda of Cola is always great on service! Savannah was very professional and nice! Checked on me several times and kept me updated during service time. Could not ask for better service, done More

by DGarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
Sep 11, 2023 -

Honda of Columbia responded

Thank you for your kind words! We're delighted that you had a great service experience with us at Honda of Columbia. Your satisfaction is our top priority, and we look forward to providing you with the same excellent service in the future.

August 22, 2023

Very good service. Live April and Savannah. Very professional very kind!!! Great service too! Thank you! More

by debbiemanos8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April and Savannah
Aug 24, 2023 -

Honda of Columbia responded

Thank you for your feedback! We're thrilled to hear that you received very good service from April and Savannah. We'll be sure to commend them for their professionalism and kindness. If you have any more feedback or need further assistance, please don't hesitate to share. We appreciate your business and look forward to serving you again soon!

August 04, 2023

Efficient and still not missing warmth and hospitality. Only Honda has that. What else is there to say? More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morrow, Ben Hintz, Phil Rhett
Aug 04, 2023 -

Honda of Columbia responded

Thank you for your kind words! We're pleased that you found our service efficient yet warm and hospitable. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

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