Honda of Covington

Great experience AGAIN thanks to the awesome professional staff! I’ve purchased 4 vehicles in the last 2 years from them and aside from the vehicles being awesome, so is the buying experience there. Thanks a staff! I’ve purchased 4 vehicles in the last 2 years from them and aside from the vehicles being awesome, so is the buying experience there. Thanks again to my salesman Tommy More

Fantastic dealership! This is how it supposed to be! We just purchased a CPO 2016 Honda CRV LX and had a wonderful buying experience with Honda of Covington. Our first contact was with Daniel who was ver We just purchased a CPO 2016 Honda CRV LX and had a wonderful buying experience with Honda of Covington. Our first contact was with Daniel who was very nice and helpful but was still busy with a customer when we came in so Cole helped us with our sale. I've been in sales for many years (so I recognize a good salesman) and Cole was very warm, friendly and knowledgeable. The Finance officer Brent was also very friendly and got our paperwork done very quickly and efficiently. The sale went very smoothly and we got the deal we wanted both on the vehicle and our trade-in! Highly recommended!! More

Thieves I was a cash paying customer for over 15 years and even went back for service post warranty because I trusted this dealership. Two weeks ago (May 2019 I was a cash paying customer for over 15 years and even went back for service post warranty because I trusted this dealership. Two weeks ago (May 2019), during an oil change and car wash, an employee stole over $100 worth of stuff out of my car. We immediately noticed and they took our name and never called us. A different service manager called the next week to see how our service was...um, pretty bad! He said the detail manager, who is the only person who can pull the tapes (highly doubtful) is on vacation and would call me Friday, Monday at the latest. Well, it has been one week since that Monday passed and not one call from Honda. The stolen items can be replaced, and I get it if you couldn't see anything clear on the camera - I'm not trying to have anyone fired (although what low lifespan do they hire that steals from the CUPHOLDER?) - it is how MANAGEMENT dropped the ball repeatedly and offered no remedy. This is how they treat a 15+ year loyal customer, shame on Honda of Covington. I'll never be back and be screaming this from the mountaintop. More

New car Do not go there dealing with big bad Matt had go Slidell save$2000 on sale 2019 Honda Pilot text let him no an try blame me for no giving him opportun Do not go there dealing with big bad Matt had go Slidell save$2000 on sale 2019 Honda Pilot text let him no an try blame me for no giving him opportunity to match price just another Covington resident going out town to buy vehicle thanks matt More

Done as promised Recently purchased a used Tahoe & the buying experience went very well. Great vehicle with only minor scratches which Oscar took care of without delay Recently purchased a used Tahoe & the buying experience went very well. Great vehicle with only minor scratches which Oscar took care of without delay. RECOMMEND! More

Prepare to be let down after purchasing your vehicle I purchased a 2018 Honda Pilot Elite from Honda of Covington in August of 2018. After driving it for two months, I attempted to get a brake tag after I purchased a 2018 Honda Pilot Elite from Honda of Covington in August of 2018. After driving it for two months, I attempted to get a brake tag after my temporary plate expired to learn that my tint is illegal in the state of Louisiana. I contacted the dealership who told me that my car was originally at a dealership in Florida so they may have put illegal tint on it after market and Honda of Covington did not catch it prior to selling it to me. My only options to fix it were to pay someone close to my home and be re-imbursed $100 or drive to the Honda dealership to have it done on a Tuesday. After telling the sales manager, Bryan, I could not afford to be off of work to get it fixed and I live over 2 hours round trip from the dealership and both options were inconvenient and time consuming; he said there were no other options. I asked to speak to his manager, Tony, who said this situation is inconvenient for EVERYONE involved (meaning himself) and they didn’t intentionally sell me a car with illegal tint and he’s given me options to fix it and I am not taking them up on either of those options. After I explained to Tony that these options were inconvenient (time away from work, over 4 hours round trip to leave my car at the dealership, etc), Tony replied that I have enough time to argue on the phone with him, I have the time to take off of work to get my tint fixed. He then began to yell at me over the phone. At that point, I told him I would prefer that he spoke to my husband about this situation. He then YELLED “you can have your husband call all he wants and he’s going to get the same answer!” I then said you are being very rude. He again YELLED “AM I BEING RUDE?” And hung up on me. So lesson learned DON’T buy from Honda of Covington bEvans’s they only right their wrongs on THEIR terms and could care less if their customers cannot sacrifice their wages or time to have something fixed that is the dealership’s fault. So now I’m driving a brand new vehicle that is illegal and there’s nothing I can do about it, unless I agree to subject myself to time away from work and verbal abuse at the hands of their “manager”. I had recommended Honda of Covington to several friends and family members after my sales experience and have since contacted all of them to retract my recommendation. You would think spending over $40,000 on an SUV at their dealership would at least entitle you to deciency but apparently it does not. Seems like others on this site have had similar experiences with Tony so my thought is that nothing will change if he’s continued to yell at and hang up on customers and it’s costing them sales. More

Fast, Helpful and Courteous I had been trying other local dealers and was fed up and ready to give up, pressure tactics, trapping me to try to make me not go test other vehicles I had been trying other local dealers and was fed up and ready to give up, pressure tactics, trapping me to try to make me not go test other vehicles. I finally had a suggestion to try Honda. I went to Honda of Covington and immediately it was different. Professional, Helpful, my schedule is not easy to work with but I was able to test drive cars on my schedule. They made sure I was accomedated. I finally found the car I wanted and they made it happen, more car, what I wanted for less than I had been being pushed into by other dealerships. I will continue using this Dealership for future purchases, Honda or otherwise if I need a used car. More

very friendly and professional My wife and I recently visited this dealership looking at a chevy 4x4. Although it wasn't quite the truck I was looking for the experience was great. My wife and I recently visited this dealership looking at a chevy 4x4. Although it wasn't quite the truck I was looking for the experience was great. The salesman (Donnie) was very helpful,professoinal & friendly. I would recommend this dealership for friendly service. More

2nd Car!!! Mr. David Nguyen sold me a 2017 Accord. Then sold my 16 yr old his first car. Experience was very professional & painless. Thank you David!! Mr. David Nguyen sold me a 2017 Accord. Then sold my 16 yr old his first car. Experience was very professional & painless. Thank you David!! More

bought a car!! great Place to do business!!! Great experience!! Was in and out in no time with me new Civic Turbo!!! would recommend this dealership to all my family and friends in the future!!! Great experience!! Was in and out in no time with me new Civic Turbo!!! would recommend this dealership to all my family and friends in the future!!! More