Honda of Downtown Chicago

Not a bad experience or bad pricing. Was expecting to get a car wash with the oil change. Was expecting to get a car wash with the oil change. More

The team at Honda of Downtown Chicago was very professional. They made buying a new car an enjoyable experience. professional. They made buying a new car an enjoyable experience. More

Great staff who are really reliable and good to work with! I’m a ling-time customer. with! I’m a ling-time customer. More

Good. Dont have time for fifteen words so just typing here now at work now Dont have time for fifteen words so just typing here now at work now More

Great communication and easy to schedule service. They were able to address a recall within 24 hours. They were able to address a recall within 24 hours. More

Easy checking in and check out. Gary texted me his phone number in case I had questions. Also my car came very quickly once all paperwork had been done. Gary texted me his phone number in case I had questions. Also my car came very quickly once all paperwork had been done. More

Fred, my service advisor, was friendly and provided good information about current situation and suggestions for moving forward. information about current situation and suggestions for moving forward. More

The people here are excellent. They walk you through the required maintenance and make you feel informed before making decisions. They walk you through the required maintenance and make you feel informed before making decisions. More

Sales consultant Tracy Holmes and Finance Director Jonathan were both exceptional. No “selling style”. Great listeners. Customer-centric in every way. A real rarity for car dealers. Jonathan were both exceptional. No “selling style”. Great listeners. Customer-centric in every way. A real rarity for car dealers. More

Service dept is incompetent. I spent 5 hours on a Saturday waiting around for an oil change. Sales dept is unhelpful - all they want is to buy my used Honda at a garbage low ball I spent 5 hours on a Saturday waiting around for an oil change. Sales dept is unhelpful - all they want is to buy my used Honda at a garbage low ball price and put me into a high interest loan on a new vehicle. More