Honda of Downtown Chicago

Either there mechanics & technicians who inspect vehicles are severely incompetent or the dealership lies on their inspection reports. This dealership sells faulty used vehicles. are severely incompetent or the dealership lies on their inspection reports. This dealership sells faulty used vehicles. More

They are excellent- knowledgeable and transparent. I have never felt scammed or pushed to pay for anything here. I consider them to be reputable and quality. I have never felt scammed or pushed to pay for anything here. I consider them to be reputable and quality. More

Great place with great people. Took my old 2021 pilot and exchange it with new 2023. Efficient and on time, answered all my questions. Great place to go shop for a car. Highly reco Took my old 2021 pilot and exchange it with new 2023. Efficient and on time, answered all my questions. Great place to go shop for a car. Highly recommend. More

Very nice and smooth process, Fred was very helpful and I did not feel pressured to do anything i didn’t feel comfortable doing. Will be back! did not feel pressured to do anything i didn’t feel comfortable doing. Will be back! More

Friendly knowledgeable staff, great location, but parking is a bit of a challenge. Great salesman, Andrew, very friendly and helpful. is a bit of a challenge. Great salesman, Andrew, very friendly and helpful. More

Quick, honest, efficient. Most car things are expensive anyway but they were honest about what needs immediate attention and what could wait a bit. Most car things are expensive anyway but they were honest about what needs immediate attention and what could wait a bit. More

They always do wonderful work and give you a heads up and explanation on maintenance that is to be due soon explanation on maintenance that is to be due soon More

Fred was awesome ,knowledgeable, kind and respectful from the time he was introduced to me. the time he was introduced to me. More

They can certainly take care of the car. But I feel a bit captive when at the dealership. Not a cost effective solution, but I was there and had to take care of the car. I guess you pay for But I feel a bit captive when at the dealership. Not a cost effective solution, but I was there and had to take care of the car. I guess you pay for convenience. However it is not convenient when the car is done and no one lets you know. And then you find that the contact has left for the day. More

Took car due to emissions light. They explained properly the cost of testing car and then first step solution that might or not might work. It worked in the end. Labor is over $200 a They explained properly the cost of testing car and then first step solution that might or not might work. It worked in the end. Labor is over $200 an hour so definitely dealer pricing. Time they allocate per service is on the longer end. I take my car here only for Honda-specific issues, not regular maintenance. More