Honda of Downtown Chicago

I have my worst experience in this dealership, I have lease twice from this dealer and about to do a third time. I have inquired ahead of time to bring in my car for appraisal and was talking to Diandre lease twice from this dealer and about to do a third time. I have inquired ahead of time to bring in my car for appraisal and was talking to Diandre but unfortunately he was not around when we got there. Was interested on 21 CRV EX advertised at 259 monthly with 259 due at signing. When we start to discuss the terms salesman came out with hoopla that in order for the CRV to be at 259 monthly we have to put a 10k down and reminded me to read the disclaimer when it clearly say 259 monthly with 259 due at signing. Stay away from this dealership, they are not honest on their advertising. I did have a pleasant experienced with Lisa Pagan on my first deal and I think she was very transparent. the manager that approach us today was arrogant and no customer service skills. I will never deal with this dealership again, you don’t value a repeat customer. More

Worst experience ever I tried to purchase a car from this place recently and it is the worst experience ever. The dealer representative absolutely have little knowledge abo I tried to purchase a car from this place recently and it is the worst experience ever. The dealer representative absolutely have little knowledge about their cars. When it comes to finicing it is a total disaster. Even if I liked their cars, I don't think it is wise to engage in any business with this place. More

Helped me out! On Saturday 3/14, I had my bettery replaced by AAA. The computer on my car needed to be reset so the clock, radio and other functions worked. The st On Saturday 3/14, I had my bettery replaced by AAA. The computer on my car needed to be reset so the clock, radio and other functions worked. The staff aht Honda of Downtown Chicago really helped out, even though they were very busy. Thank you for salvaging the day! Suzanne More

Great people and a great atmosphere. When we arrived the car was ready to go. They had it parked right out front. We had just came from another store and it was a nightmare. We almost didn’t go by because w car was ready to go. They had it parked right out front. We had just came from another store and it was a nightmare. We almost didn’t go by because we were so mad. But when we got there we felt welcomed and appreciated. I’m glad we ran into this group of customer 1st people and we will be back. More

These guys are thieves. Stay away! They upped the price of the car on my contract without telling me making it seem like its a coincidence of the car on my contract without telling me making it seem like its a coincidence More

I have Bought 3 vehicles from these guys and really enjoy dealing with them. Really hassle free and enjoyable experience. Also deal with the service side and have no issues. dealing with them. Really hassle free and enjoyable experience. Also deal with the service side and have no issues. More

Honest people. Great service department. Knowledgeable about their vehicles. Good pricing. We love our Honda CR-V! Love Honda and Hot dog Facebook videos too! about their vehicles. Good pricing. We love our Honda CR-V! Love Honda and Hot dog Facebook videos too! More

Got a brand new CRV for my parents. It was very smooth and easy process. The entire team at Honda of downtown Chicago understood my needs and weren’t pushy. Best experience buying a car ever. Also, great and easy process. The entire team at Honda of downtown Chicago understood my needs and weren’t pushy. Best experience buying a car ever. Also, great location and beautiful showroom More

Great experience!!! Ben and his team treated me great from start to finish. Second time buying from them and I love my new Civic. I’ll be back again from start to finish. Second time buying from them and I love my new Civic. I’ll be back again More

Absolutely helpful and nice people! I had a very pleasant experience here. They have a very large inventory and we were able to find an Accord with low miles. The sales manager Nick and Representative Mannie experience here. They have a very large inventory and we were able to find an Accord with low miles. The sales manager Nick and Representative Mannie were great. Mannie was very patient and made sure I knew the car inside and out! Definitely recommend this dealership! More