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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,312 Reviews
Call Dealership (213) 319-3918

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,312 Reviews of Honda of Downtown Los Angeles

January 20, 2023

Very dishonest in pricing, horrible service, would definitely not go back to this service department. More

by felipe.mis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmad Ansari, Gulalie Ansari, Fernando Anglero, Vanessa Cosgaya
Report | Print
January 20, 2023

The service advisor assigned to us was very helpful and comitted to seeing our 'urgent' repair need done as fast as possible. The team who greeted us initially at the bays were lovely as well. We only had More

by Canuck828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genaro Bravo
Report | Print
Jan 20, 2023 -

Honda of Downtown Los Angeles responded

Hello Canuck828, Genaro Bravo and Honda of Downtown Los Angeles would like to say Thank You for this wonderful review, we greatly appreciate it. Also, I will be letting our Service Manager know about your encounter with Jackie and know that we apologize. Drive Safe! Gladys Dealership Guest Relations

January 20, 2023

The sales person never explained to me about the mileage. They lack the proper explanation. I always lease from you and get 12000 miles. Last time they gave me 14000 miles a year as error; I went back and fi More

by JUAREZMARIA851
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ke'Sean Zachery
Report | Print
January 19, 2023

Great Service and they treated me very well my car maintenance was completed sooner than expected! More

by pmq23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Jan 20, 2023 -

Honda of Downtown Los Angeles responded

Hello pmq23, Jackie and Honda of Downtown Los Angeles would like to say Thank You for this wonderful review, we greatly appreciate it. Drive Safe! Gladys Dealership Guest Relations

January 19, 2023

My experience was great other than the price of the service and there was no free snacks in the break room. More

by nasnbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Noriega
Report | Print
Jan 23, 2023 -

Honda of Downtown Los Angeles responded

Hello nasnbb, Honda of Downtown Los Angeles would like to thank you for this wonderful rating, we greatly appreciate it. Drive Safe! Gladys Dealership Guest Relations

January 19, 2023

Best place to buy your car! ! Adam and Aline help me but honestly everyone is amazing!! More

by QUETA_76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aline Ramos
Report | Print
Jan 20, 2023 -

Honda of Downtown Los Angeles responded

Congratulations QUETA_76, Adam, Aline Ramos and Honda of Downtown Los Angeles would like to say Thank You for this wonderful review, we greatly appreciate it. Drive Safe! Gladys Dealership Guest Relations

January 18, 2023

My advisor was super patient and helpful and I would definitely refer friends and family in the future. More

by m_mendoza04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduar Brito
Report | Print
Jan 18, 2023 -

Honda of Downtown Los Angeles responded

Hello m_mendoza04 Eduar Brito and Honda of Downtown Los Angeles would like to thank you for your kind words in regard to your recent visit to our Dealership. We greatly appreciate it. Drive Safe! Gladys Dealership Guest Relations

January 18, 2023

Purchased my car and within one day, tpms sensor triggered, was given a run around regarding a car wash. Not happy with the customer service. More

by Skurdd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lui
Report | Print
January 17, 2023

Worst experience ever, they took over 20 minutes just to check me in and kept overseeing my car for others. They took over 5 hours just to change one tire and they didn’t even have the tire I needed. Firs More

by priscilla.herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
January 17, 2023

Giovanni was helpful and had a lot of patience with me which I and my husband appreciated. More

by LEXG_2010
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geovanni Rivera, Aline Ramos, Andy Gonzalez
Report | Print
Jan 18, 2023 -

Honda of Downtown Los Angeles responded

Congratulations LEXG_2010, Geovanni Rivera, Aline Ramos, Andy Gonzalez and Honda of Downtown Los Angeles would like to thank you for your kind words in regard to your recent visit to our Dealership. We greatly appreciate it. Drive Safe! Gladys Dealership Guest Relations

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