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Honda of Downtown Los Angeles - Service Center

Los Angeles, CA

4.4
1,974 Reviews

1,974 Reviews of Honda of Downtown Los Angeles - Service Center

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May 23, 2023

I liked how fast the service one and how they didn’t charge me extra even tho it was a simple request More

by ARHAGEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2023 -

Honda of Downtown Los Angeles responded

Hello ARHAGEMA, Thank you again for taking the time to let us know how we did. We hope you have a great day! Drive Safe! Honda of Downtown Los Angeles

Helpful
May 21, 2023

Honda of DTLA has done a excellent job with customer service. My car is also well taken care off thank you to the technicians. More

by mendieta_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse IsReal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Honda of Downtown Los Angeles responded

Hello mendieta_4, Take care! We hope to be of service to you again in the future. Best wishes, Honda Of Downtown Los Angeles

Helpful
May 21, 2023

No hood the services 11111111111 I dont like the services 2 hrs in cervices end mi car get the problem More

by ADRIANESPITIABA000@GMAIL.COM
Recommend Dealer
No
Employees Worked With
Hi
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May 23, 2023 -

Honda of Downtown Los Angeles responded

Hello ADRIANESPITIABA000@GMAIL.COM, I have sent your review to the Management Department of Service. They will reach out to you in the next 24hrs. Respectfully, Honda of Downtown Los Angeles

Helpful
May 20, 2023

Sales manager was the worst Sales manager talked to much and try to confuse me More

by JOSEOROZCO155@YAHOO.COM
Recommend Dealer
Yes
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May 26, 2023 -

Honda of Downtown Los Angeles responded

Hello JOSEOROZCO155@YAHOO.COM We would like to work towards a resolution, so if you are willing, please reach out to us at (213) 234-2144 to discuss this further. Drive Safe! Honda of Downtown Los Angeles

Helpful
May 20, 2023

First time are this dealer and the service was exceptional. From walking in to leaving with my vehicle. Kevin and Johnathon made this process super smooth! 10/10! More

by RAMOS.SANDY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Honda of Downtown Los Angeles responded

Congratulations RAMOS SANDY26, Kevin Esquivel, Jonathan Castro and Honda DTLA would like to thank you for this wonderful review,we greatly appreciate it. If you have any further questions, please give us a call. We're always happy to help! Drive Safe! Honda of Downtown Los Angeles

Helpful
May 19, 2023

I have been provided with an exceptional customer service at the Downtown Honda. Thank you! More

by annabrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dn rememember the ames
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May 26, 2023 -

Honda of Downtown Los Angeles responded

Hello annabrah, If you have any further questions, please give us a call. We're always happy to help! Drive Safe! Honda of Downtown Los Angeles

Helpful
May 16, 2023

Very good customer service very attentive and quick. Would recommend this place. Always have a good service More

by Duran Germán
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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May 18, 2023 -

Honda of Downtown Los Angeles responded

Hello Duran German, Stephen and Honda of DTLA Team are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! We look forward to your next visit! Take care! Dealership Guest Relations Manager

Helpful
May 16, 2023

Quicker than usual. Very professional. Helped me with my concerns and didn't charge me an arm and a leg. More

by mik3tb@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jose, he was excellent
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May 18, 2023 -

Honda of Downtown Los Angeles responded

Hello mik3tb@gmail.com, Jose and Honda of DTLA Team are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! We look forward to your next visit! Take care! Dealership Guest Relations Manager

Helpful
May 16, 2023

He was courteous, fast, and professional Time consuming, but I feel confident that my car was serviced with top quality More

by luxystar7@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mr.Bravo
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May 18, 2023 -

Honda of Downtown Los Angeles responded

Hello luxystar7@gmail.com, Genero and Honda DTLA thanks you for taking the time to let us know how we did. We hope you have a great day! Drive Safe! Dealership Guest Relations

Helpful
May 16, 2023

Everything was great, fast and easy Jimmy was very nice and helpful Jimmy explained everything well and was quick. More

by ELVA1
Recommend Dealer
Yes
Employees Worked With
Jimmy
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May 18, 2023 -

Honda of Downtown Los Angeles responded

Hi Elva1, Jimmy Romero and the Honda of DTLA Team are very happy to have provided you with such a positive experience! Drive Safe! Honda of Downtown Los Angeles

May 19, 2023 -

Honda of Downtown Los Angeles responded

Hi Elva1, Jimmy Romero and the Honda of DTLA Team are very happy to have provided you with such a positive experience! Drive Safe! Honda of Downtown Los Angeles

Helpful
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