Honda of Fort Worth

"The Best Dealership in Texas" My wife & I were looking for a second dependable pre own SUV. We found that vehicle at Honda of Fort Worth. We purchased our last car from salesman D My wife & I were looking for a second dependable pre own SUV. We found that vehicle at Honda of Fort Worth. We purchased our last car from salesman Dominic Hernandez. This guy & staff will do everything possible to make your car buying experience the very best. If your looking for that excellent pre own vehicle you should give Dominic a call. If you happen to get Brian or Mazin as your finance managers you got the best guys in the business. Excellent folks at this Dealership. More

best experience ever in a dealership thank God for sales people who take time to listen to the customers needs and follow through to the end. Joe has the skills, personality and committ thank God for sales people who take time to listen to the customers needs and follow through to the end. Joe has the skills, personality and committed in helping customers and same time loving what he does for Honda dealership. More

Very happy with my 2017 Honda CRV I just purchased a 2017 Honda CRV LOVE my new car! Dealership was really warm and friendly every time I was in and everybody was very nice and helpful I just purchased a 2017 Honda CRV LOVE my new car! Dealership was really warm and friendly every time I was in and everybody was very nice and helpful through the whole process. Billy and Nate were both wonderful to work with! More

Poor salesman and manager basically called me an idiot I recently stopped by to look at a truck. It was about 1,000 out of my price range but I know dealerships sometimes negotiate. The truck was listed at I recently stopped by to look at a truck. It was about 1,000 out of my price range but I know dealerships sometimes negotiate. The truck was listed at a really good price, I just wasn't able to do it at that level. Anyways, they may have had a sale if Ron actually did what most salesmen would do. I test drove the truck and have done my research beforehand. The Truck was clean. Anyways, the salesman Ron started with these greedy sales baits. He said, I have a guy coming from Austin to come buy the truck and showed me a few text messages that could have been fake. Now I know how good the deal was, I was just hoping I could get it down just 900 more. What made me mad was the fact that after the test ride, I thought we were going to talk about some things. Ron during the test ride, basically was complaining about the internet sales people and how he had to get a 2nd job,etc. If that is true, that is sad, but it's not professional, especially if you're about to give some company a large amount of cash. He said something about he's not making enough money from this company. Ron basically had me sign some things and gave me the total and was like, "Sign here." He never talked to me about trading in another vehicle, if I had any questions, or if I had any other thing I wanted to address. That made me a little uneasy. He said it wasn't negotiable, so I got up and left. Since, I couldn't do the price they wanted, I figured no I'm not going to sign anything. Get this, I never even told Ron I wanted to buy the truck yet. So, I left. Shortly after that, the sales manager called. I forget his name. He tried to see what went wrong. I told him that Ron didn't go through the proper notions a salesmen would go through. He just assumed I was buying the truck. The sales manager then proceeded to tell me, "Don't let your negotiations outweigh your common sense" which he was basically calling me an idiot. I didn't appreciate that one bit. I will not shop at this dealership, nor will I recommend this dealership to my friends. If Warren Buffet owns the company, that owns this dealership then they can afford to drop the price 900 less. His net worth is $80 billion for crying out loud. I'm not an idiot nor will I ever be an idiot. I had a price I wanted to pay and they couldn't give it to me so I left. I didn't want to waste anymore of my time. I was planning on going to look at a truck at another dealership. The things they said afterwards are what made this bad taste in my mouth. I don't know Ron, and he may be a decent salesman, but he wasn't tonight. Remember car dealerships need you, you don't need them. UPDATE: The General Manager, Greg Besson emailed me back. I thought he was going to apologize for his employees implying I was an idiot. He asked, "Why are you sending me this email?" Apparently, customers are an inconvenience to him. He said he has taken care of the issue, which means absolutely nothing to me. I honestly wanted an apology from him and the guy who called me an idiot. This doesn't look good for a company with the name Fort Worth attached to it. The truck or the price was never the issue, it was the way I was treated. I was going to be a nice guy and take my reviews down after I received an apology, but not anymore. I never once offered to buy the truck, nor was I asked if I wanted to buy the truck. The only question the salesman asked was, "So do you want the truck" and I said if the price is right. Which that means I wanted to negotiate, but they didn't even give me a chance. I wasn't treated as a customer, they treated me like garbage. More