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Honda of Fort Worth
Fort Worth, TX
2,429 Reviews
Start your purchase process online at www.hondaoffortworth.com We offer free delivery within a 25 mile radius. Service and Parts are open to keep you on the road. We also offer free pick up and delivery within a 25 mile radius. As a leading Fort Worth Honda dealer,we have built a solid reputation for providing excellent customer service,competitive prices and efficient service. We are a full-service dealer that offers new and Certified used Honda car sales, as well as maintenance and genuine Honda parts. Our friendly and experienced sales staff is here to help you six days a week with any of your automotive needs. At Honda of Fort Worth, our customers are our family, that's why you'll always find an honest and pleasant experience every time you come in.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,429 reviews
October 13, 2017
Poor salesman and manager basically called me an idiot I recently stopped by to look at a truck. It was about 1,000 out of my price range but I know dealerships sometimes negotiate. The truck was listed at I recently stopped by to look at a truck. It was about 1,000 out of my price range but I know dealerships sometimes negotiate. The truck was listed at a really good price, I just wasn't able to do it at that level. Anyways, they may have had a sale if Ron actually did what most salesmen would do. I test drove the truck and have done my research beforehand. The Truck was clean. Anyways, the salesman Ron started with these greedy sales baits. He said, I have a guy coming from Austin to come buy the truck and showed me a few text messages that could have been fake. Now I know how good the deal was, I was just hoping I could get it down just 900 more. What made me mad was the fact that after the test ride, I thought we were going to talk about some things. Ron during the test ride, basically was complaining about the internet sales people and how he had to get a 2nd job,etc. If that is true, that is sad, but it's not professional, especially if you're about to give some company a large amount of cash. He said something about he's not making enough money from this company. Ron basically had me sign some things and gave me the total and was like, "Sign here." He never talked to me about trading in another vehicle, if I had any questions, or if I had any other thing I wanted to address. That made me a little uneasy. He said it wasn't negotiable, so I got up and left. Since, I couldn't do the price they wanted, I figured no I'm not going to sign anything. Get this, I never even told Ron I wanted to buy the truck yet. So, I left. Shortly after that, the sales manager called. I forget his name. He tried to see what went wrong. I told him that Ron didn't go through the proper notions a salesmen would go through. He just assumed I was buying the truck. The sales manager then proceeded to tell me, "Don't let your negotiations outweigh your common sense" which he was basically calling me an idiot. I didn't appreciate that one bit. I will not shop at this dealership, nor will I recommend this dealership to my friends. If Warren Buffet owns the company, that owns this dealership then they can afford to drop the price 900 less. His net worth is $80 billion for crying out loud. I'm not an idiot nor will I ever be an idiot. I had a price I wanted to pay and they couldn't give it to me so I left. I didn't want to waste anymore of my time. I was planning on going to look at a truck at another dealership. The things they said afterwards are what made this bad taste in my mouth. I don't know Ron, and he may be a decent salesman, but he wasn't tonight. Remember car dealerships need you, you don't need them. UPDATE: The General Manager, Greg Besson emailed me back. I thought he was going to apologize for his employees implying I was an idiot. He asked, "Why are you sending me this email?" Apparently, customers are an inconvenience to him. He said he has taken care of the issue, which means absolutely nothing to me. I honestly wanted an apology from him and the guy who called me an idiot. This doesn't look good for a company with the name Fort Worth attached to it. The truck or the price was never the issue, it was the way I was treated. I was going to be a nice guy and take my reviews down after I received an apology, but not anymore. I never once offered to buy the truck, nor was I asked if I wanted to buy the truck. The only question the salesman asked was, "So do you want the truck" and I said if the price is right. Which that means I wanted to negotiate, but they didn't even give me a chance. I wasn't treated as a customer, they treated me like garbage. More
by Wiles
Employees Worked With
Ron in sales
October 10, 2017
Alex and Ben did awesome We were very appreciative of Ben and Alex in helping us get our new Civic LX. Check them out! Give them a call I highly recommend We were very appreciative of Ben and Alex in helping us get our new Civic LX. Check them out! Give them a call I highly recommend More
by Homer and Sin AE Newman
Employees Worked With
Alex Martinez and Ben Sherman , Alex Martinez, Ben Sherman
October 08, 2017
Great car experience My husband and I went to just look at a car, not expecting to buy. We talked with Dominic Hernandez, and the next thing I knew, we bought a Car. He wa My husband and I went to just look at a car, not expecting to buy. We talked with Dominic Hernandez, and the next thing I knew, we bought a Car. He was so nice, and very knowledgeable about the car. He and the finance guys made everything So easy, and well worth buying from Honda of Ft Worth Thank you Dominic I love my BMW.. Terri S. More
by tsantifer01
October 01, 2017
Seth McCartney is fantastic! I don't normally provide reviews but thought one would be warranted here. My experience was Honda of Fort Worth has been a great one - especially from I don't normally provide reviews but thought one would be warranted here. My experience was Honda of Fort Worth has been a great one - especially from the Sales Dept side. Instead of the hassle and stress of negotiating price at the dealership, I decided to try my luck at internet prices by emailing dealership to get their best price. That's where Honda of Fort Worth came in. The person I worked with directly was Seth (the Internet Sales Mgr). I called him up, explained my situation that I live in Austin area about 3 hours away, and wanting a specific trim, option, and color. Since he didn't have that exact match in his dealership, he went to work by looking for other dealerships for that match, and negotiated with them in doing a dealer trade. Providing my CC info for a small deposit, Seth drove about 3.5 hours (each way) to do this dealer trade, provided me pictures of my new vehicle at the dealership he was doing the trade at, and called me when the car was at his dealership ready to go. In addition, he added window tinting, cargo tray, and pinstripes for free. Everything set up, we drove last weekend from Austin to Fort Worth and everything went so smooth there. He was very courteous, patient, answered all our questions, and the price was exactly as we agreed, no hassle what-so-ever (except for F&I Mgr in pitching extended warranty, etc, but that's at any dealership). If you are considering Honda of Fort Worth, I highly recommend them and ask for Seth. More
by bseskaf
Employees Worked With
Seth McCartney
September 13, 2017
Ben Sherman is Awesome! I just leased my second Honda from this dealership and everyone is so friendly! Ben Sherman was very impressive with his knowledge of all the differen I just leased my second Honda from this dealership and everyone is so friendly! Ben Sherman was very impressive with his knowledge of all the different models. I would recommend him to anyone who is in the market for buying a new car. Thank you Ben. You're awesome! More
by Jo Green
Employees Worked With
Ben Sherman, Nate Woods
September 12, 2017
Donnie muenick If you are looking for a person that is more than a salesman and is honest, does everything with integrity then ask for Donnie muenick. I have dealt w If you are looking for a person that is more than a salesman and is honest, does everything with integrity then ask for Donnie muenick. I have dealt with him for about 10 to 15 years and has became like family. More
by Thomas Hickey
August 25, 2017
Great experience I came in and talked to Alex Martinez in the new car department and it took me a couple days to commit to a car but he was there with me every step of I came in and talked to Alex Martinez in the new car department and it took me a couple days to commit to a car but he was there with me every step of the way and I was impressed with the overall quality of the place and the people there go above and beyond especially Alex. I couldn't have imagined a better way to buy a car! More
by TylerT
Employees Worked With
Alex Martinez , Alex Martinez
August 12, 2017
Buying a new car I just bought my third Honda Accord from this dealership and my second one under the supervision of Billy Pieratt. That in itself speaks volumes! Howe I just bought my third Honda Accord from this dealership and my second one under the supervision of Billy Pieratt. That in itself speaks volumes! However, Billy, in addition to being professional and courteous, took all of my (probably silly) questions and always treated me with dignity. Even after I had bought the car, I would show up to ask something, thinking he was probably sick of seeing me, but he never showed it --was always so nice. More
by Rebecca Christensen
Employees Worked With
Billy Pieratt, Billy Pieratt
August 10, 2017
Honda of Fort Worth review We purchased a new Civic EX-L at Honda of Fort Worth this week. We have done business with their excellent employee, Billy Pierrat, for the last 15 y We purchased a new Civic EX-L at Honda of Fort Worth this week. We have done business with their excellent employee, Billy Pierrat, for the last 15 years. He is professional, courteous and extremely knowledgeable about their products. While Honda of Fort Worth is beautiful place of business with friendly and helpful employees, our loyalty is with Billy Pierrat. He is a man of integrity and we know we always feel satisfied with his expertise. More
by kev324
Employees Worked With
Billy Pierrat, Billy Pieratt
August 07, 2017
Another enjoyable experience Billy Pieratt has been my sales contact for longer than I care to mention and I have purchased multiple Hondas from him. Honest, truthful and will do Billy Pieratt has been my sales contact for longer than I care to mention and I have purchased multiple Hondas from him. Honest, truthful and will do what he can to earn your business. I have never worked with another person that I felt so comfortable with. Will never hesitate to recommend him. More
by Hondazrgreat
Employees Worked With
Billy Pieratt, Billy Pieratt
