Honda of Freehold

air bags recall Fred was very knowledgeable and to the point made sense was a pleasure dealing with him and will return in the future again when needed Fred was very knowledgeable and to the point made sense was a pleasure dealing with him and will return in the future again when needed More

Satisfied Customer The service at Freehold Honda was excellent, they evaluated my problem and fixed it quickly and at a reasonable price. Fred, who is the employee I dea The service at Freehold Honda was excellent, they evaluated my problem and fixed it quickly and at a reasonable price. Fred, who is the employee I dealt with, was very thorough and helped me with the repairs and saved me money. He is a big reason why I will return to Freehold Honda. More

Not a good experience at all! So, I drove out to Freehold yesterday looking for a used Accord ELX that was in stock. I had seen another one that day at another dealer, but did not So, I drove out to Freehold yesterday looking for a used Accord ELX that was in stock. I had seen another one that day at another dealer, but did not like the color. I met with Raj, drive the car and then we all started "the dance." It was the same car as I had seen in the other dealership, but a different color. I told them the price I had been given at the other dealership for a Certified Honda. They initially couldn't come to grips with the price I had, but they eventually agreed to have the car Honda Certified and also gave me the same trade in I had received. Then they gave me a price if about $398 for what they called "Gap" insurance. I asked them what it was for...they told me it would cover me in case my insurance didn't cover me if I was financing the car. I told them I would think that over and let them know today when I planned on coming.back for the car. Last night, I emailed Raj to go thru all the numbers that I had written down at the dealership because I wanted to make sure I had money in my account to cover the check I was going to write. I also checked online about Gap insurance and saw that: A. It's not mandatory and B. It's more suggested if you are leasing or financing the car. Raj emailed me back and told me that I was off by $1000. I called him, we went thru the numbers again , and he kept insisting I was wrong. It was really simple math-- 14 minus 9 is 5, not 6! He got his calculator out and finally agreed. So now today, I emailed them first thing and said I had done my research and decided bi did not want the Gap insurance. Raj said--- come, the car will be ready. I said ok, but I want the Gap out of the deal. He said they would not do it. I said, talk to Scott and tell him I don't want it. He said-- two different times," It's out of my hands". Finally Scott emailed and said that they never had said it was optional. I had written in my notes to check to see if I needed it and told him he had told me that. Scott then said, well, that's the price. He also said that he believed we were $600 apart and that he doubted that the price I gave him from the other dealership( where btw I have purchased 6-7 cars from) was a real price. Finally, I questioned why there was a $1450 Certification fee as well as a $795 prep fee. Wouldn't one fee cover the other? In the end, I walked away. Raj was obviously unable to do anything without Scott and Scott looked and sounded today overworked and overwhelmed. Once he started to question my price from the other dealership, I knew I was done. If you go there....beware and maybe try elsewhere. More

Excellent Customer Care!!! Honesty: Joel Kahn honored the internet quote I received from Kayla Castro. No bate and switch here. What I was quoted is exactly what I received! Honesty: Joel Kahn honored the internet quote I received from Kayla Castro. No bate and switch here. What I was quoted is exactly what I received!!! Kindness: He was very kind in accepting my not so pretty trade in. Courtesy: Joel was very proficient regardless of the time restraint that was put on him ( I need to be at work by 1pm and I was driving out of the lot in my new car before 12:30pm). Excellent Customer Care from the entire staff of Freehold Honda . More

New car experience Alex was extremely patient and accommodating throughout my entire car purchasing experience. He took the time to explain the features both inside and Alex was extremely patient and accommodating throughout my entire car purchasing experience. He took the time to explain the features both inside and outside of the car before I began my test drive. I found this to be very helpful. During my test drive, he made sure to point out the features he had previously explained to me to ensure I was aware of everything the car had to offer. Throughout my entire car buying experience, Alex was extremely patient and helpful. He was a pleasure to work with. I would definitely recommend Alex to anyone interested in purchasing a car! More

How I was treated I was very happy with my new car. I had a great experience. My previous Honda was totaled and Chris Pientek helped me with deciding my next car. It I was very happy with my new car. I had a great experience. My previous Honda was totaled and Chris Pientek helped me with deciding my next car. It was not stressful at all. More

Great experience. Hate shopping for a car. Matt made it very easy and quick. He was very knowledgeable and answered all my questions. I would highly recommend him an Hate shopping for a car. Matt made it very easy and quick. He was very knowledgeable and answered all my questions. I would highly recommend him and Freehold Honda More

vehicle service manned by qualified professionals Steve Mutchler is my service advisor and is very helpful in explaining the necessary repairs in terms I can understand. he's a 5 star guy> Steve Mutchler is my service advisor and is very helpful in explaining the necessary repairs in terms I can understand. he's a 5 star guy> More

Great car buying experience Joe was very knowledgeable and efficient on finding the car needed and getting it delivered to me the same day. I would recommend JOE and freehold and Joe was very knowledgeable and efficient on finding the car needed and getting it delivered to me the same day. I would recommend JOE and freehold and Honda to anyone More

Purchase of 2017 Accord I dealt with Paul Ditolla on a 2017 Accord. He knew every answer to my questions about the Accord. He was very easy to deal with and would deal with I dealt with Paul Ditolla on a 2017 Accord. He knew every answer to my questions about the Accord. He was very easy to deal with and would deal with him again in the future. More