Honda of Freehold

this dealership has great customer service and is very efficient and friendly, organized and has a clean service area efficient and friendly, organized and has a clean service area More

Purchased a car that was used, but is certified according to the dealer at the beginning of June. After leaving a lot of the day, I purchased the car. I noticed the windshield was chipped to places. Called u to the dealer at the beginning of June. After leaving a lot of the day, I purchased the car. I noticed the windshield was chipped to places. Called upon reaching home and was told I could bring it in and they would repair it. Came in the following workday and was told that the car had been that way and that had had been originally fixed by them and that I shouldn’t worry that the two chips in the windshield would never break also noticed a scrape in the windshield. Had to go back to the dealer the following week, as I was receiving a dashboard notification saying software needed to be updated, and I had to do it at the dealer. Upon arriving, I mentioned the scrape in the windshield and was assured that it could be washed wiped away. Waited while the car was serviced and told that the software had been updated and that the message would no longer appear. Within a mile of leaving the dealership, the message appeared again. I put a phone call into the service manager that was listed on my work order sheet and was told that even though this notification kept popping up, it really meant nothing. He advised that in order to correct it I would have to leave the car and they would have to run it through a number of software tests. I received an email from Honda corporate asking me about my purchase. When answering the survey it told me I needed to use less than 1000 words to describe my problem. I decided to call and log a complaint. Waited five days and when they called me back, they told me oh well each dealer is independent and they have no control over what they do. Have tried to speak to the service manager. I feel that the car might have a lemon problem and the windshield and software problems are just the beginning. Called again and asked to speak to a sales manager. Have not heard back. Would not recommend dealing with these people. More

Our experience with Damien in purchasing a used car was positive. He worked with us on price we were happy with. positive. He worked with us on price we were happy with. More

Very helpful and quick . Excellent service and explain what is your car require . He was very kind. Excellent service and explain what is your car require . He was very kind. More

Rajinder is knowledgeable & passionate about his work. He patiently listen to all our questions & answered them. He catered to our needs by showing different car models my daughter was interested in. I hi He patiently listen to all our questions & answered them. He catered to our needs by showing different car models my daughter was interested in. I highly recommend him & freehold Honda dealership More

This is a great place to get your car serviced the are professional they listen and provide answers professional they listen and provide answers More

Denis was very kind and helpful, will definitely be coming back for more service! Thank you coming back for more service! Thank you More

All around good experience. The only bad thing was the waiting area was uncomfortable due to the construction, which is temporary. The only bad thing was the waiting area was uncomfortable due to the construction, which is temporary. More

Thank to Raj Kang I bought 2 vehicles since 2025 no problem with dealing I will give Raj 5 star problem with dealing I will give Raj 5 star More