Honda of Freehold

2014 Accord Lease I have dealt with DJ Wilson previously and due to his customer service skills I will deal with him again in the future. Fabian and Kristen saw to i I have dealt with DJ Wilson previously and due to his customer service skills I will deal with him again in the future. Fabian and Kristen saw to it the financial and administrative portion were completed. More

Terrible experience My wife took the car (Odyssey Touring 2006) to this service center because it had a weird problem. The car would shake / vibrate badly while driving My wife took the car (Odyssey Touring 2006) to this service center because it had a weird problem. The car would shake / vibrate badly while driving but ONLY between 45~65 mph. Drives normal below or above that speed range. The dealership charged their "diagnostic" fee (~$89?) and told me that I need a wheel balancing and maybe a transmission oil change? I asked that a disbalanced wheel should cause even more shake as I speed up but it subsides ! The gentlemen that called me back to say yeah okay you don't need wheel balancing - but you need an axle replaced as it's leaking. Total cost $499 + $100 !!!!!!!! I again didn't see the correlation so I asked how confident are we that this will fix the problem. The answer hmm about 60-80% So I am at a dealership because I thought they would know the car best and to get a quality service and here I am, playing a guessing game and paying with an arm & a leg? I declined, paid my "diagnostic" fee and went to a local mechanic - who did a FREE estimate - and told me I have a broken engine mount which causes the engine to shake when accelerating and it subsides because when I am at a higher speed, it doesn't take that much effort to keep going. I am very sorry but I am disappointed and I feel I have been robbed - with the diagnostic fee and the unprofessional attitude, I don't think I want to go back unless the dealership can make it right. I have been a loyal customer and have had better experiences in the past. I hope someone from the dealership reads this and I would be happy to hear from them to restore my confidence. More

Live's up to the stereotypes of sleazeballs and liars My car was in an accident and we wanted to replace it with a newer Pilot. I made sure to check with Ron that before I left, I would have something in My car was in an accident and we wanted to replace it with a newer Pilot. I made sure to check with Ron that before I left, I would have something in writing for my insurance company showing the price I would pay so I could use it to help collect diminished value from the other insurance company. Ron even asked his management to make sure that was ok and I was given the green light this would be done. After Ron and Jon, his "guy behind the counter", wasted my time for 2 hours, they told me they wouldn't give me the quote in writing unless I bought something. I couldn't believe it. First Jon told me the quote I got up the road at DCH Academy Honda wasn't going to be honored and out of state Honda dealership over the internet, then they lied outright to me. Worst dealership ever. I am especially incensed with Ron who comes across so low key and let me help you. They are liars and the slimiest type of salesman who have done nothing but reinforce the stereotype of car salesman. I highly recommend anyone thinking of going to this dealership to take the 10 minutes and drive up RT 9 to DCH Honda in Old Bridge where they got me out in 1 hr and gave me everything I needed in writing without pressuring me to make a sale that day More

WATCH YOUR WALLET WHEN PURCHASING Recently leased a new Honda CRV. on May 5th,2014. We turned in a 2011 Honda Accord,and we were over the allowed mileage. Deal was made,for the new Recently leased a new Honda CRV. on May 5th,2014. We turned in a 2011 Honda Accord,and we were over the allowed mileage. Deal was made,for the new CRV, we were told,,no problem with the over mileage,no moneys owed,all would be in cost of car. (That is exactly what occurred when turning in 2008 Accord). There was absolutely NO DOCUMENTATION OF BUYERS OBLIGATION. NO PAPERWORK REGARDING ANY MONIES OWED. A month later,received bill from Honda Finance,we owe $2632 for settlement charges. Unbelievable.!! Bill was adjusted to $1716. Manager will not discuss issue and one manager (Ryan Scheif even laughed). Dealership has no buyer loyalty. We purchased a Honda Pilot and this is our third and of course last lease. I live nearby,but will go out of my way for service anywhere else. Disgraceful shoddy dealership. More

Tarek Shousha salesman Tarek was so friendly , helpful and the most pleasant salesman I have ever dealt with he made my first experience buying a car so enjoyable. Tarek was so friendly , helpful and the most pleasant salesman I have ever dealt with he made my first experience buying a car so enjoyable. More

Another great experience with Ron at Honda of Freehold! This was my second purchase, first being a 2009 Civic and currently a 2014 CR-V. Ron made the buying experience perfect each time. He is low key and This was my second purchase, first being a 2009 Civic and currently a 2014 CR-V. Ron made the buying experience perfect each time. He is low key and i feel completely confident in his knowledge. Thank you Ron. I also worked with Fabian in Finance, another great experience. I will happily recommend Ron and the entire staff at Honda of Freehold. A perfect 10! More

Buying A Car Made Easy They met the best price given elsewhere. It was a pleasure not to haggle or travel far for a great deal! Ron was patient and knowledgeable His sinc They met the best price given elsewhere. It was a pleasure not to haggle or travel far for a great deal! Ron was patient and knowledgeable His sincerity and sense of humor created a friendly setting. Honda of Freehold is lucky to have such a fine person as their representative. It was pleasure dealing with him! More