Honda of Freehold

BEWARE!!! BAIT AND SWITCH!!!! By far the worst experience ever at a car dealership. We found exactly the car we were looking for online, it was located at FREEHOLD HONDA and it was $5000 less than experience ever at a car dealership. We found exactly the car we were looking for online, it was located at FREEHOLD HONDA and it was $5000 less than everywhere else. We called the dealership spoke to a salesperson who said the car was available and had us make an appointment to see it the following morning. We told him we were 2 hours away and asked for the best route which he gave us along with our " customer number" and appointment time. We called our credit union got pre-approved for the price of the car... washed our trade and made the 2 HOUR TRIP to FREEHOLD HONDA the next morning. We arrive at our appointment time, gave our customer number and waited 10-15 minutes for someone to speak to us. Finally Andrew Woolcock approached us with an extremely insolent attitude and informed us that the car we came to purchase had been sold and is going out in 2 hours. " IT HAPPENS" is what he said!! Then he quickly tries to get us to look at other cars. BAIT AND SWITCH!!!! NEVER did anyone on the phone ask us for a deposit on the car which we would have given since we spent $50 in fuel and tolls along with a wasted vacation day. What do they attempt to do?? Sell us another car for more money with less options and higher miles. AGAIN- BAIT AND SWITCH!!!! Obviously this is how FREEHOLD HONDA operates, buyer BEWARE! We attempted to work with the dealership by contacting Nelson Guerrero for assistance but sadly, Mr. Guerrero turned our problem over to Andrew Woolcock who once again was not accommodating and clearly did not want to assist us. More

Brought car in for service as check engine light was on. I am the type of person who likes to work on my own cars because I do not trust most mechanics. I was confident I knew what the problem was but I jus I am the type of person who likes to work on my own cars because I do not trust most mechanics. I was confident I knew what the problem was but I just didn't want to fix it myself as I am getting older. I was so impressed by the way I was treated that I will definitely be going back to Jerwin in the future for service. Car fixed first time, quickly, and at a fair price. With no fanfare. Well Done Jerwin. And sorry it took so long to post this review as the service was done a few weeks ago. More

My mom and I were at your dealership on saturday,March 25th,to purchase a certified pre-owned used car. Your salesman,Paul Aweeky,took wonderful care of us! My mom was a little aprehensive about going to 25th,to purchase a certified pre-owned used car. Your salesman,Paul Aweeky,took wonderful care of us! My mom was a little aprehensive about going to a car dealer to begin with,but Paul helped us pick a beautiful 2010 honda civic LX. He explained warranty details, showed us the car facts,spoke with a rep from my mom's insurance company, he basically made us feel very secure with my mom's purchase and she is absolutely thrilled with the car!! We thank you very much for a great experience!!! Sincerely, Ann Featherman (Mom) Paul Featherman (son) More

We recently bought a Honda Accord at Honda of Freehold and it was a very pleasant experience for me and my family. We are certainly enjoying the car. It was a pleasure to work with Paul Giarratano. He wa and it was a very pleasant experience for me and my family. We are certainly enjoying the car. It was a pleasure to work with Paul Giarratano. He was very courteous, sincere and thorough and was very refreshing to see a car salesman very unlike others and was the main reason we came back to Honda of Freehold to complete our purchase. We also found the Sales Managers Steve Tancona and Andrew Woolcock to be extremely helpful. I would definitely want to do more business with Honda of Freehold and recommend others to do the same. More

Dealing with Paul Giarratano was a most pleasurable experience. We found his knowledge and manner in which he described the Civic EX-L model to be extremely helpful. Based upon my previous negative exp experience. We found his knowledge and manner in which he described the Civic EX-L model to be extremely helpful. Based upon my previous negative experiences with so many auto salesmen, it was refreshing to deal with Paul. Because of our sales meeting with him, my wife and I are seriously considering purchasing our Honda Civic from Paul. We will certainly recommend Honda of Freehold and Paul Giarratano to everyone we know who is interested in purchasing a Honda. We also found the Sales Manager Steve Tancona to be extremely helpful. More

Words cannot describe my satisfaction with your dealership and especially DJ Wilson. DJ was a Professional and a Gentleman. He clearly subscribed to your Core Values and practiced them. I had done dealership and especially DJ Wilson. DJ was a Professional and a Gentleman. He clearly subscribed to your Core Values and practiced them. I had done my "homework" prior to my purchase so I was well informed about the vehicle and the price. The negociating process can be "uncomfortable" but I must say that DJ was honest, fair, and understanding. I don't like pushy sales people and that was not the case at all. DJ was a saint! There were moments during the negociating that felt "heated" and DJ remained cool, calm and collected. He was the "voice of reason" and surely made me feel like I was his one and only customer. There is no question that I would recommend Freehold Honda to anyone. I would also send them to DJ Wilson! Thanks DJ...you're a "10" in my book! It's just been a few days that I have been driving my CRV and I love it! My sincerest thanks, Shari from Aberdeen More

I recently leased a new Honda Pilot from this dealership. I had an extremely positive experience - mostly because of the effort put forth by our Sales Manager DJ Wilson. DJ was courteous, upfront, and hone I had an extremely positive experience - mostly because of the effort put forth by our Sales Manager DJ Wilson. DJ was courteous, upfront, and honest in all his dealings with me. He turned what is usually a painful process into an easy and enjoyable one. I give DJ and the dealership my highest recommendation. More

Hello, we recently leased a new 2012 Honda Accord EXL from Honda of Freehold. We would just like to say how knowledgeable, friendly, and helpful both Ron Teplitzky (Senior Sales Consultant) and Luke Hau from Honda of Freehold. We would just like to say how knowledgeable, friendly, and helpful both Ron Teplitzky (Senior Sales Consultant) and Luke Haug (Finance Business Manager) were in helping us select the car of our choice. In fact everyone we met at the dealership greeted us in a friendly and professional manner. This is our eighth Honda Accord from this same dealer/location). It has always been a pleasure and a great car ! More

I was helped by Mr. Akram Ali at this dealership. First impression of him was that he was very friendly and professional. He thoroughly answered all of my questions and tried to work with my parents and I impression of him was that he was very friendly and professional. He thoroughly answered all of my questions and tried to work with my parents and I with the best price possible for the honda CR-V he automatically quoted us a price that was significantly cheaper than what other honda dealerships were offering me. He was not at all pushy and tried to explore all options for me. Within three hours of being there I walked out with a brand new honda CR-V . Akram was very helpful and even called me a few days after I had purchased the car to make sure i was happy and enjoying my new purchase. I bought the car a few months ago and even til this day when I have a question about the car or maintenance Akram is there without any hesitation to help me. I would highly recommend working with Akram when going to this dealership!! More

MY ANSWER WHY IS SIMPLE TOM TUZIO!!! TOM IS AN EXCELLENT,KNOWLEDGEABLE,POLITE, EMPLOYEE. FREEHOLD HONDA SHOULD BE GRATEFUL TO HAVE A MAN OF SUCH DEDICATION AND COMMITMENT, SOMEONE WHO LISTENS TO T EXCELLENT,KNOWLEDGEABLE,POLITE, EMPLOYEE. FREEHOLD HONDA SHOULD BE GRATEFUL TO HAVE A MAN OF SUCH DEDICATION AND COMMITMENT, SOMEONE WHO LISTENS TO THE CUSTOMER AND TAKES PRIDE IN HIS JOB BECAUSE HE CARES ABOUT THE END RESULT. SO MY EXPERIENCE OVERALL WAS EXCELLENT ,ONCE AGAIN THANK YOU TOM. More