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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,266 Reviews

5,266 Reviews of Honda of Freehold - Service Center

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July 24, 2021

I arrived five minutes early for my 11am appointment. No one greeted me for 15-20 minutes. I had made the oil change appointment and said I was waiting for my car. I was told the wait would be a minimum of More

by AMYRUM
Recommend Dealer
No
Employees Worked With
Jake Hendricks
Jul 29, 2021 -

Honda of Freehold responded

We apologize for your experience in our service department, please give me a call directly to discuss further at 732-414-3721. Sal Hernandez Service Manager

July 24, 2021

Good job I didn’t have to way long time Steve was very friendly and professional. I took my car because was a recall .I will come back. More

by MIMIMURPHY52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

My son took his car for oil change and got ripped off. When I take it they apply the coupon or competitor match. Taking advantage More

by JOHNMO7728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Hernandez
Jul 29, 2021 -

Honda of Freehold responded

We apologize for your experience in our service department, please give me a call directly to discuss further at 732-414-3721. Sal Hernandez Service Manager

July 24, 2021

Professional, on time, service too half an hour. I would definitely recommend this dealership to anyone looking for quality service. Glad they are nearby. Thanks More

by Anne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

Great service team, went the extra mile to make things right! Sensitive to my needs, treated my car like there own. All this and a loner car, can’t get better than that. More

by E.FAIELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Professional, friendly, was taken care of right away!! Needed to be out by a certain time and was! Can always get my appointment when needed More

by CFERAUDO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Megan
July 23, 2021

Sal was very helpful made sure all my concerns were addressed. He followed up and sent a shuttle to pick me up. Thank you Sal. More

by aolaleye
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sal Hernandez
July 23, 2021

Sal, as well as Steve in the service department were very responsive to the issues I had. Customer service rep was outstanding- she went out of her way to resolve a question I had. The service was completed More

by JDEVLINGROUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez
July 23, 2021

Efficient, courteous and attentive to customers needs. Was able to find and resolve the problem right away. People I dealt with were very friendly . Place was also neat. More

by AGBULOS_ALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian , Sal Hernandez, Jake Hendricks
July 23, 2021

This dealership, Honda of Freehold, is very well organized and so far, it has been a pleasure to be serviced for my vehicles needs. The staff is professional and organized and wants to make sure the More

by Joe Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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