5,266 Reviews of Honda of Freehold - Service Center
I dropped my car off to have the a/c repaired. Mike, the person I spoke to, was very professional. The repair was done quickly and smoothly. I am very happy with the result of this transaction. person I spoke to, was very professional. The repair was done quickly and smoothly. I am very happy with the result of this transaction. More
Excellent service, service rep was very friendly and helpful, service was completed on time. Will bring my auto back for next service. Dealership was clean helpful, service was completed on time. Will bring my auto back for next service. Dealership was clean More
Very Professional took my civic in for oil change also Steve wrote down the service recommended for my civic with no pressure Thank you Joe ! Steve wrote down the service recommended for my civic with no pressure Thank you Joe ! More
Steve was Professional and courteous. everything explained in detail and hassle free. Work was performed as described and delivered on time. Overall a good experience explained in detail and hassle free. Work was performed as described and delivered on time. Overall a good experience More
This particular dealership does not make efforts to go the extra step to ensure that it’s customer is satisfied. They have shown me in particular that they don’t care much and are only interested to bill the extra step to ensure that it’s customer is satisfied. They have shown me in particular that they don’t care much and are only interested to bill for service. For example my cat was kept for 4 days after repair just because they couldn’t get me a ride to come pick up my car. I was very inconvenienced . It was a lackadaisical attitude More
Very happy with my service, My service advisor Chris addressed all of my concerns. I was greeted promptly and the car was serviced in a reasonable time. addressed all of my concerns. I was greeted promptly and the car was serviced in a reasonable time. More
Upfront service person who was honest about how long the job would take. Afterwards when car experienced a different issue got me back in and diagnosed right away job would take. Afterwards when car experienced a different issue got me back in and diagnosed right away More
This is an excellent dealership they always strive for perfection and customer service and satisfaction are of utmost importance. I would highly recommend this service department perfection and customer service and satisfaction are of utmost importance. I would highly recommend this service department More
Hi, Steve, who helped with our service was excellent, polite, thorough, delivered on time. Also price was good for all services. I think the dealership could do a better job with coronavirus issues. E polite, thorough, delivered on time. Also price was good for all services. I think the dealership could do a better job with coronavirus issues. Example: even though there was glass between me and the service employee. If I chose to sit, we would have been back to back. We chose to stand. Also, the employee that I would have sat behind either has a cold or allergies as he has to blow his nose and his nose was very red. I wondered if you were doing temp checks, like many businesses are doing now. Hand sanitizer could be more readily available as we shared pens. Steve did have some. More
Excellent service team. Chris is AMAZING best in the business bar none!!!!!!!!! He is informative, kind, and helpful. The insured that all of my concerns were addressed in a timely fashion and did it be business bar none!!!!!!!!! He is informative, kind, and helpful. The insured that all of my concerns were addressed in a timely fashion and did it beyond my expectations. He is the best in the business. In fact, he should be promoted to service director he has the skills required to lead teams to success. More