Honda of Freehold - Service Center

This particular dealership does not make efforts to go the extra step to ensure that it’s customer is satisfied. They have shown me in particular that they don’t care much and are only interested to bill the extra step to ensure that it’s customer is satisfied. They have shown me in particular that they don’t care much and are only interested to bill for service. For example my cat was kept for 4 days after repair just because they couldn’t get me a ride to come pick up my car. I was very inconvenienced . It was a lackadaisical attitude More

Very happy with my service, My service advisor Chris addressed all of my concerns. I was greeted promptly and the car was serviced in a reasonable time. addressed all of my concerns. I was greeted promptly and the car was serviced in a reasonable time. More

Upfront service person who was honest about how long the job would take. Afterwards when car experienced a different issue got me back in and diagnosed right away job would take. Afterwards when car experienced a different issue got me back in and diagnosed right away More

Hi, Steve, who helped with our service was excellent, polite, thorough, delivered on time. Also price was good for all services. I think the dealership could do a better job with coronavirus issues. E polite, thorough, delivered on time. Also price was good for all services. I think the dealership could do a better job with coronavirus issues. Example: even though there was glass between me and the service employee. If I chose to sit, we would have been back to back. We chose to stand. Also, the employee that I would have sat behind either has a cold or allergies as he has to blow his nose and his nose was very red. I wondered if you were doing temp checks, like many businesses are doing now. Hand sanitizer could be more readily available as we shared pens. Steve did have some. More

Excellent service team. Chris is AMAZING best in the business bar none!!!!!!!!! He is informative, kind, and helpful. The insured that all of my concerns were addressed in a timely fashion and did it be business bar none!!!!!!!!! He is informative, kind, and helpful. The insured that all of my concerns were addressed in a timely fashion and did it beyond my expectations. He is the best in the business. In fact, he should be promoted to service director he has the skills required to lead teams to success. More

The service check in was efficient My car was done at The service check in was efficient My car was done at promised time And my service consultant was excellent! Highly recommend!! My car was returne The service check in was efficient My car was done at promised time And my service consultant was excellent! Highly recommend!! My car was returned sparkling clean More

Honda Service was very accommodating providing details on the service being offered and providing a valet service to bring me home and pick me up. the service being offered and providing a valet service to bring me home and pick me up. More

Eric handled all my service needs for our 2016 Pilot. He was polite, courteous and thorough in his explanation of the work completed and for upcoming service. He was polite, courteous and thorough in his explanation of the work completed and for upcoming service. More

Hi They have a great service department every time I Hi They have a great service department every time I bring my vehicle in for service they inform me about any service that is coming due. Which is g Hi They have a great service department every time I bring my vehicle in for service they inform me about any service that is coming due. Which is good for me because I don’t keep up with what is needed to keep my vehicle in tip top shape. I would like to give a great rating to Steven in the service department. More