Honda of Freehold - Service Center

Making appointment was easy. Service was efficient. My scheduled car maintenance went smoothly and my car came out looking shiny and new. I was very pleased. scheduled car maintenance went smoothly and my car came out looking shiny and new. I was very pleased. More

When I showed up for my appointment my service rep was polite and thorough about my service. He even answered a few questions I had regarding the vehicle. My overall experience was excellent. polite and thorough about my service. He even answered a few questions I had regarding the vehicle. My overall experience was excellent. More

- This was the first service on a new vehicle. Appointment time was meaningless; vehicle didn’t go in until over an hour later for a simple oil change. - There were only 5 chairs for waiting out Appointment time was meaningless; vehicle didn’t go in until over an hour later for a simple oil change. - There were only 5 chairs for waiting outside and no offer of bottled water despite the heat. - There was NO COVID-19 protection when dealing with attendant who returned vehicle to me - he wore no mask and no gloves. He handed me fob instead of leaving it in vehicle. He did not social distance from me. Vehicle was not sanitized by this person who altered AC settings, and obviously handled steering wheel, shifter and audio, too. There was no plastic over seat or even paper on floor. - Eric updated status hourly; offered apology for the lengthy delays and a much appreciated discount. - An oil change that was promised to be a quick in and out by person who made the morning appointment turned into a three hour, uncomfortable stay at the dealership. - The interaction with the attendant was dangerous. I am now being advised that it should be reported to the State as a violation to COVID-19 regulations. More

Chris in the service dept. was friendly,efficient & took the time to explain what service was recommended for my car. I give him 5 stars!! the time to explain what service was recommended for my car. I give him 5 stars!! More

Chris was very attentive from start to finish. Addressed all concerns and made sure I was completely satisfied before the car was released. Very professionally handled. all concerns and made sure I was completely satisfied before the car was released. Very professionally handled. More

Great service and recommend this dealership for service 10 out or 10 in my book. Mike was professional and help me out in every way 10 out or 10 in my book. Mike was professional and help me out in every way More

I worked with Mike in the service department and he was beyond wonderful. Nothing but great things to say when I come for service there. beyond wonderful. Nothing but great things to say when I come for service there. More

Eric was very friendly and helpful. He was able to get my problem taken care of, and called me when the car was ready. The service tech also was very good. problem taken care of, and called me when the car was ready. The service tech also was very good. More

Very satisfied. I will lease again if I get a good rate.i was told I could get a loaner car when serviced but that has not happened anytime I have brought my car in. That could be a deterrent to my leasing a was told I could get a loaner car when serviced but that has not happened anytime I have brought my car in. That could be a deterrent to my leasing again! More

Chris is the best service agent you currently have! He's courteous, timely, attentive, and personable. He's efficient and friendly. I like calling him directly to schedule my appointments. courteous, timely, attentive, and personable. He's efficient and friendly. I like calling him directly to schedule my appointments. More