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5,261 Reviews of Honda of Freehold - Service Center
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May 29, 2020
Rare, especially these pandemic days to find essential services that inspire confidence in their work. Honda Freehold is such a place. Wait kind of long, but worth it. services that inspire confidence in their work. Honda Freehold is such a place. Wait kind of long, but worth it. More
by PAULROSN
Verified CustomerEmployees Worked With
Other Employees :
Eric- super friendly, very knowledgeable!, Sal Hernandez
May 29, 2020
Staff is very courteous and professional. My service agent Mike was very helpful. The few times I’ve had to have service was a good experience. agent Mike was very helpful. The few times I’ve had to have service was a good experience. More
by BLOODYWOLF
Employees Worked With
Mike Chirichello ( last name may be misspelled)
May 28, 2020
I waited 3 hours at the dealer yesterday for my car battery replaced. I thought it would be nice if at least let me know about how long it will take and inform me when he knew still be for a while. Com battery replaced. I thought it would be nice if at least let me know about how long it will take and inform me when he knew still be for a while. Communication was a bit lacking. More
by nancy0320
Employees Worked With
Eric
May 28, 2020
Dropped the car off at 930 for an oil change and tire rotation. Called at 2:30 not done but said it would be done by 4:30. Show up at 4:30 it will be a couple of more minutes. Finally get the car back af rotation. Called at 2:30 not done but said it would be done by 4:30. Show up at 4:30 it will be a couple of more minutes. Finally get the car back after waiting 45 min when told to show up at 430. Just being honest ad you sent me the survey. More
by ba530a
Employees Worked With
Ed
May 27, 2020
Dropped car off on a Sunday night, no callback when ready on Monday. Paperwork with wrong customer name/plate. No review of inspection. Had to ask about why certain inspection items were marked in the red an on Monday. Paperwork with wrong customer name/plate. No review of inspection. Had to ask about why certain inspection items were marked in the red and not addressed AFTER I picked up the car. Good thing NJ is in lockdown and didn't really need the car. Multiple follow ups. Also don't appreciate how they ask for perfect score ahead of time, especially with poor service. More
by Never Freehold Honda
Employees Worked With
Jake Hendricks
May 27, 2020
I was greeted by Eric Weaver who proceeded with the intake of my car! I found him friendly & professional! He definitely is an outstanding ten! I find Honda of Freehold very convenient to where I live intake of my car! I found him friendly & professional! He definitely is an outstanding ten! I find Honda of Freehold very convenient to where I live! More
by EVELYN9464
Employees Worked With
Eric Weaver
May 27, 2020
Great service as always! I appreciated all the safety measures taken when I brought my car in for an oil change. Also, love the car wash too! measures taken when I brought my car in for an oil change. Also, love the car wash too! More
by SHORTSHAY
Employees Worked With
Sal Hernandez, Jake Hendricks
May 27, 2020
Could not be a better experience. I realized I had an issue with my Civic late in the afternoon. The Service Department has availability still, same day. I brought in immediately and was treated quickly issue with my Civic late in the afternoon. The Service Department has availability still, same day. I brought in immediately and was treated quickly and efficiently. Car was fixed and ready to go the next business day before 11. Awesome and thank you! More
by JimC
Employees Worked With
Jake Hendricks
