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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,261 Reviews

5,261 Reviews of Honda of Freehold - Service Center

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February 19, 2020

Service Team Service team was very helpful. Everything was done on time and to expectations. I appreciate Ken and his manager's assistance with my service needs. More

by AHADER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken - service
February 19, 2020

Mike Chirichello was very professional and courteous during my visit for routine car maintenance. I have been a customer since 2012 and will only bring my car there for service. More

by JMPM102
Recommend Dealer
Yes
Employees Worked With
Mike Chirichello
February 19, 2020

My advisor, Steven was very helpful and explained all the services that my car needed. All of my concerns were met. And the service was done before time. More

by Jeni
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Steve was horrible to deal with. He is completely arrogant and exhausting to speak with. He asks questions and then cuts you off when you answer them. Poor communication skills. When it comes to c More

by JAC
Recommend Dealer
No
Employees Worked With
Steve Mutchler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ramirez
Mar 05, 2020 -

Honda of Freehold responded

We want to sincerely apologize for your negative experience with us. We want to make things right. Please contact us at 732-414-3721 and we will get back to you promptly. We look forward to hearing from you and earning back your business.

February 19, 2020

Steve welcomed warmly and completed the paperwork by explaining it completely. The services are good. I will definitely recommend Steve in future for all service needs More

by anil
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Service was very professional from start to finish. All of my concerns were met and I couldn’t be happier with the outcome. Thank you for the care that was put into my vehicle. More

by ACDC79
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Fowler
February 18, 2020

Excellent service! Very customer friendly. One of the very few, if not the only, representatives who provides the recommendations but doesn’t force the choice! Took exceptional care. Keep up the great wo More

by SRIGOLLAMUDI
Recommend Dealer
Yes
Employees Worked With
Chris Zrinski
February 18, 2020

Service Department experience continues to remain positive. Despite a busy day, vehicle was serviced and delivered as promised. Steve explained all services and was thorough More

by Steve P
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2020

Mike chirihello took the time to listen to our concerns at the service department. I did not have an appointment and they took me right away. I hope it continues More

by STACEYDIGRANDE
Recommend Dealer
Yes
Employees Worked With
Mike Chirichello
February 18, 2020

I visited for an oil change and got great service. They did not take too long and the bathrooms were clean. Employees were amazing as well. More

by JamesAccord
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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