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5,324 Reviews of Honda of Freehold - Service Center
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February 26, 2020
Great service every time! They are reliable and I never feel taken advantage of. They explain what needs to be done or if something is in the near future. feel taken advantage of. They explain what needs to be done or if something is in the near future. More
by susieestes
Verified CustomerEmployees Worked With
February 26, 2020
Recall This trip to your service center restored my faith in you after a terrible experience last time. When I called to make the appointment, I was told tha This trip to your service center restored my faith in you after a terrible experience last time. When I called to make the appointment, I was told that it would take 1.5 hours, but it took only 45 minutes. The employee who checked me in was able to notify me by text as soon as my van was ready. He was courteous and professional. I am sorry that I did not get his name, I hope you have it in your records. On my receipt, under Advisor NO, it says Eric. I can't rate the price, as there was none, and I can't rate the quality of work as I can't see it. More
by Ca
Employees Worked With
Eric?
February 23, 2020
good service car service was quick the waiting time around one hour, and they cleaned my car too. the service person ( Chris) was very nice and answered all my qu car service was quick the waiting time around one hour, and they cleaned my car too. the service person ( Chris) was very nice and answered all my questions. More
by JMCHEN2K
Employees Worked With
Chris
February 23, 2020
We were pleasantly surprised to find that the service department was gracious enough to service our vehicle on a Saturday without an appointment. The pricing was. Very competitive as well We worked with department was gracious enough to service our vehicle on a Saturday without an appointment. The pricing was. Very competitive as well We worked with Steve and he was very friendly and professional. We highly recommend serving your vehicle here! More
by SJLEVEN
Employees Worked With
February 23, 2020
jake did great he provided excellent service he was very helpful and informative, i would highly recommend going to jake for your next service needed. helpful and informative, i would highly recommend going to jake for your next service needed. More
by Alyssa.danser
Employees Worked With
Jake Hendricks
February 23, 2020
Courteous,friendly andEfficient. Always ready to help Courteous,friendly and Efficient. Always ready to help as soon as you pull your Vehicle in,weather you are their client or not. Coffee good! Courteous,friendly and Efficient. Always ready to help as soon as you pull your Vehicle in,weather you are their client or not. Coffee good! More
by JEMMOTT1
Employees Worked With
Eric; Service Department.
February 22, 2020
Service was good, people were friendly and courteous, answered all of my questions. Estimate to do the work was 1.5 hours but real time was about 3 hours. That is my only complaint. Thank you. answered all of my questions. Estimate to do the work was 1.5 hours but real time was about 3 hours. That is my only complaint. Thank you. More
by Aaron Rappaport
Employees Worked With
Mike, Nick and Brian the mechanic. JJ in parts is a super employee.
February 22, 2020
Wow where do I begin...Service Manager Sal Hernandez and Service Advisor Mike Chirichello were an absolute pleasure to work with. The moment I met these two gentlemen they made me feel like a VIP client and Service Advisor Mike Chirichello were an absolute pleasure to work with. The moment I met these two gentlemen they made me feel like a VIP client and honestly they went above and beyond to make sure I left their Department not just happy but ecstatic with my service. An issue that at another dealership they were dragging their feet for months to get back to me and taken care of Sal dropped everything made one phone call and said bring the car in on Monday and we will get this taken care of. I was blown away at the urgency that had set in to take care of my vehicle. Something that was taking me months was ready to move forward in just minutes with Sal. When picking up my vehicle I must say it looked better than brand new... what more could a Honda Type R Owner or any Honda owner could ask for. A vehicle that was treated by a service dept as if it were their own. Sal and Mike thank you so much for going above and beyond. I look forward to recommending others and I myself will not be going anywhere except to Honda Of Freehold for service because of these two wonderful guys. Sal and Mike the definition of outstanding customer service/satisfaction. Kindest Regards Paul V. More
by Paul13
Employees Worked With
Mike Chirichello, Sal Hernandez
February 22, 2020
Good customer service and very quickThey explained Good customer service and very quick They explained everything and followed up, made sure that it was done in a timely manner. The service dept is cl Good customer service and very quick They explained everything and followed up, made sure that it was done in a timely manner. The service dept is clean More
by JKAYTAYLOR
Employees Worked With
Other Employees :
Steve Gallo, Christina Barrett
