Honda of Frontenac

More than just numbers to evaluate a customer. Hi there, on December 31st, 2015 Honda offered to me opportunity to switch my CRV 2015 EX for a new CRV 2016 EX, no down.....it was great for me and f Hi there, on December 31st, 2015 Honda offered to me opportunity to switch my CRV 2015 EX for a new CRV 2016 EX, no down.....it was great for me and family but more than just a car, I felt between friends. Nick Johnston always treated me as a friend and this is really important, we are not just "numbers' neither statistics, we are human with feelings and I believe that when we feel confidents as I was feeling while dealing with Nick, then we can trust even more. Way to go Nick, keep it always and Blessiings!! Johann Sanchez and family!!! More

Good Deals We got a 2016 Honda Odyssey SE from Honda of Frontenac. it was the most wonderful dealer that we ever dealt with. And Patty Robinson she was the bea We got a 2016 Honda Odyssey SE from Honda of Frontenac. it was the most wonderful dealer that we ever dealt with. And Patty Robinson she was the beautiful, grateful, helpful, and professional salesperson I ever met. She answered all my questions. And the deal went through because of her Thank you so much Patty Mohammed Alasady More

Front seat not bolted down Brought my Accord in for AirBag recall and Safety belt sensor replacement and picked up the car and noticed the seat moved when getting in and out of Brought my Accord in for AirBag recall and Safety belt sensor replacement and picked up the car and noticed the seat moved when getting in and out of the car. I found that both of the seat rail bolts weren't tightened down but merely just started threading. Good thing I wasn't in a collision because my seat would have folded back. I called to report to the service writer and was quickly dismissed and wasn't even asked for my name so that they could speak with the tech that forgot to bolt down my seat rails. I will never use this dealership again for service or purchase. More

Second purchase CRV An unfortunate accident caused us to have to get an update mediate replacement for our Honda CRV that we purchased about 4 months ago. Firstly , we we An unfortunate accident caused us to have to get an update mediate replacement for our Honda CRV that we purchased about 4 months ago. Firstly , we were told that the car " did it's job" from the adjuster as while the car was totaled my husband walked away with not one scratch, bump or bruise. . It was a no brainier that the replacement be the same car! We received excellent CS from our former sales person. We formally bought cars from Bommarito Honda and West County Honda. They used to be great to deal with but have since become unprofessional and tell untruths .(shake on deals and then change the terms. ) We tried Honda of Frontenac and much to our surprise they were one of the greatest dealerships to do business with. They were pleasant , so accommodating and there was no nonsense dealing when it came time to talk price. Our sales person Patty Robinson was the best. Yes I said THE BEST. You won't regret using this dealership or using Patty! More

Quick to help When I first came in, Ken was the first to help. I told him what type of car I was looking for and my price range. Then he showed me the perfect car w When I first came in, Ken was the first to help. I told him what type of car I was looking for and my price range. Then he showed me the perfect car which I am now happily driving today. The best part about it is that he helped as much as he could to get the price down to a more reasonable amount for me. More

Purchase of 2016 Honda Civic Excellent end to end experience purchasing my 2016 Honda Civic. Sales Agent, Patty Robinson, exceeded my expectations by providing extensive explanat Excellent end to end experience purchasing my 2016 Honda Civic. Sales Agent, Patty Robinson, exceeded my expectations by providing extensive explanation of product offerings, availability, and pricing with professionalism and timeliness. More

Awesome customer service! Tom was so helpful and informative when I brought my 2006 Honda CRV in for a replacement seatbelt. He made the experience enjoyable by making sure I w Tom was so helpful and informative when I brought my 2006 Honda CRV in for a replacement seatbelt. He made the experience enjoyable by making sure I was aware of any and all maintenance that I may need or want done. More

Enjoyable Experience Rarely is buying a car an enjoyable experience, but Nick Johnston at Honda certainly succeeded at making it just that. We will be back for sure Rarely is buying a car an enjoyable experience, but Nick Johnston at Honda certainly succeeded at making it just that. We will be back for sure More

Made it Easy Martin Kingsbury made a potentially uneasy experience, quite nice. He's very knowledgable about the CR-V I ended up purchasing. Kind and not pushy, Martin Kingsbury made a potentially uneasy experience, quite nice. He's very knowledgable about the CR-V I ended up purchasing. Kind and not pushy, exactly how I like to be sold. Thanks Martin for all you did. I love my new car! More

New Car Purchase Thanks to Patty Robinson for a pleasurable experience in buying our new 2015 Honda Accord. She was knowledgeable about the car and was the go to pers Thanks to Patty Robinson for a pleasurable experience in buying our new 2015 Honda Accord. She was knowledgeable about the car and was the go to person to seal the deal. More