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Honda of Greeley
Greeley, CO
621 Reviews
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621 Reviews of Honda of Greeley
October 15, 2014
Excellent across the board Juan was friendly, trustworthy, funny, and most importantly helpful. The whole process went quickly and smoothly, and I couldn't be happier with my ca Juan was friendly, trustworthy, funny, and most importantly helpful. The whole process went quickly and smoothly, and I couldn't be happier with my car! More
by stinacaudill
Employees Worked With
Juan Muro
Helpful October 15, 2014
Amazing Rob Campbell was incredibly helpful when it came to my first time car buying experience. He did everything to find a car in my budget and to get a lo Rob Campbell was incredibly helpful when it came to my first time car buying experience. He did everything to find a car in my budget and to get a loan that would work best for me. When we went to Loveland to have my mother cosign, he bought me lunch! Very nice guy, I will recommend him to friends and family who are looking for a car. :) More
by Stu111111
Employees Worked With
Rob Campbell
October 10, 2014
Communication and Customer Service Needs Some Work. Had complaints about customer service and seems like they are working on that. Was contacted by them to work out the problem. Changed my rating. Had complaints about customer service and seems like they are working on that. Was contacted by them to work out the problem. Changed my rating. More
by Chance Fiala
September 24, 2014
Bought a used car, should have kept my older car!!! I went in after speaking with a new sales personnel, and he helped me find a used car with a little less miles than my car I traded in. We found an 0 I went in after speaking with a new sales personnel, and he helped me find a used car with a little less miles than my car I traded in. We found an 05 Tucson and was told it was mechanically sound. Took it on a test drive, and seemed to run great. Right when I was being handed the keys to drive home, a DETAILER walked by the car and noticed an oil leak. The dealership told me it would be done monday, but of course I couldn't pick it up until Thursday. Fine, whatever the car was repaired for a cracked oil pan and rear seal. I left the dealership with the car, and 2 days later, I was broken down. I called the dealership and initially Rusty told me "well what do you want me to do". Very upset I asked to speak to someone else who could help me. Bob (the top dog), who was also not nice to me, also said he could do nothing, that it was my problem now that I owned the car. SUPER upset, he finally agreed to send a tow truck, only because I was not sure of the issue, and I had no idea if it had anything to do with the repairs they had just made on the car. Once the car got to the garage, I was told by Rusty that the technicians couldn't find a problem, and that I could come pick up after hours because the secretary was still there. Went to pick it up, and the lady could not find the keys. So my husband and I had to walk around the whole car lot looking for my car, until we saw it still up on the stand in the mechanics garage, hood open, and up on the stand. So we were not able to take the car home after driving all the way over to the dealership and wasting an hour of our time. (Thanks for the GREAT communication, Rusty... aren't you the manager??). So the next day, I called Ryan, service manager, (the ONLY nice, polite and helpful person I have dealt with), and he told me I needed a new water pump and should get a new timing belt.... $700 worth of work.... 2 days after I took the car home. We were NOT happy. Rusty said he would see what he could do about the price, and when Bob called back, he was short and rude, and wouldn't even work with us! It was now OUR problem. I have never dealt with such rude managers in my life. 2 days and they could care less. The car obviously had problems, that thank God the detailer noticed after we paid for the car in full! They told me I should have purchased the warranty... but funny thing is.. we were NEVER offered ANY warranty. So now we are stuck with a car we don't trust, over a $700 bill, and HORRIBLE taste in our mouth about this dealership. We were going to buy a new Honda next year from this company - but WILL go else where. I can't believe the lack of customer service, and the mis communications. We were also told that we bought a cheap car so what should we expect? Well we expect a trusted dealership would sell us a car that had been looked at and reviewed before being sold "as mechanically sound". I also had to refill the power steering fluid as soon as I bought the car - so this car was NOT even looked at, every though we were told it was. I don't expect much, I just expected to get more than 2 days out of a car I just bought and was "mechanically sound". I also expect the dealership that is "trusted and of quality" to work with us a little since they technically sold us a lemon. If they didn't know about an oil leak, they didn't even look at the car. They don't care - they will sell lemons to anyone. And as a Honda lover, I will NEVER buy a honda again. Thank you very much for making this the worse experience of my car buying experience. I have bought other used cars before, and NEVER had any issues like this. More
by ekw82781
September 19, 2014
Pain free purchasing! Awesome experience in car buying! The staff was welcoming and Peggy was a delight. Even the lot techs exhibited great customer service. I feel I've Awesome experience in car buying! The staff was welcoming and Peggy was a delight. Even the lot techs exhibited great customer service. I feel I've made a friend AND got a great deal on my new CR-V. More
by wellman333
Employees Worked With
Peggy Martin
September 15, 2014
Amazing I wanted to take the time to let Robert Campbell and Terri Langenbahn that I really appreciate their hard work and detection. They were kind, friendly I wanted to take the time to let Robert Campbell and Terri Langenbahn that I really appreciate their hard work and detection. They were kind, friendly and patient. I would recommend you with out a doubt to someone. Thanks again, Melissa Arias. More
by Mariah's
Employees Worked With
Robert Campbell , Terri Langenbahn
September 14, 2014
Great customer service and quality! would buy again! We worked with Peggy and had the best experience we had had buying a car! Great , friendly customer service, excellent quality, painfree process. THE We worked with Peggy and had the best experience we had had buying a car! Great , friendly customer service, excellent quality, painfree process. THE ONLY PLACE TO BUY! More
by nbell98
Employees Worked With
Peggy Martin
September 14, 2014
Fast, no-hassle, transaction Mark Grantner sold my wife & I a used Honda Pilot & we have nothing but good things to say about Mark & the dealership. Mark listened to our needs in Mark Grantner sold my wife & I a used Honda Pilot & we have nothing but good things to say about Mark & the dealership. Mark listened to our needs in a vehicle & delivered exactly what we needed. All in all it was a no pressure experience & Mark surely is a stand up guy. We would definitely recommend friends & family to Mark & this dealership. More
by shawshaw187
September 02, 2014
Friendly, no-pressure experience My husband and I enjoyed working with Rob Campbell. We had no clear idea what kind of car we wanted, but had several different makes and models that My husband and I enjoyed working with Rob Campbell. We had no clear idea what kind of car we wanted, but had several different makes and models that we wanted to drive. Our intention for the day was only to drive different cars and narrow down our field of prospects. Rob was honest with us that he was a newer salesman- a disclosure we respected. If we posed a question that he did not know the answer to he was always willing to go find the answer. We drove several vehicles (the used car selection was diverse) and ended up purchasing an Accord Crosstour- which is a model we have never seen before. We had a bit of a haggle about our maximum monthly payment- we had a clear dollar amount that we stuck to and Rob respected our limit and delivered a payment that was comfortable for us. I have not had any actual work done on the car, but the car was clean upon delivery and I am looking foreword to getting my first oil change there. I will be recommending Honda of Greeley and Rob Campbell to my friends and family anytime they are in the market for a car. More
by jmtruji
Employees Worked With
Robert Campbell
September 02, 2014
Peggy is AWESOME We just purchased our 6th car from Peggy @ Honda of Greeley and she was wonderful as usual. We have looked at other dealers for all sorts of cars - we We just purchased our 6th car from Peggy @ Honda of Greeley and she was wonderful as usual. We have looked at other dealers for all sorts of cars - we have test drove about 15 other cars and somehow we always come back to Peggy. Honda is really a good company and our Honda cars provide us with the feeling of security we want, but there are other good cars out there too. The reason we keep coming back is Peggy Martin. Peggy's like family (but without all the drama). Peggy listens and never pushes. She follows through and follows up. Peggy is always honest when answering questions and helps you make the correct choice for the family. If you have the opportunity and even if you are just looking - because that's ok with Peggy too - drop by and see what fun it is to look for a new / used car with Peggy Martin. More
by mergner99
Employees Worked With
Peggy Martin
