Honda of Jefferson City

I had an extremely disappointing experience with the Honda of Jefferson City technicians. Despite providing detailed information about the check engine light issue, they could not identify or resolve th Honda of Jefferson City technicians. Despite providing detailed information about the check engine light issue, they could not identify or resolve the problem. Additionally, they recommended replacing the tires but completely overlooked the suspension issues that caused the tire problems. It was frustrating that they failed to address my reported concerns yet charged for their services. Ultimately, I had to take my vehicle to another shop, where all the issues were promptly diagnosed and resolved. This experience was both costly and time-consuming. Based on my experience, I would not recommend Honda of Jefferson City. More

Service and Sales were both incredible. Really appreciated the help that was received on both sides. Really appreciated the help that was received on both sides. More

I always get great service from the Jefferson City Honda Service Dept and specialist Manny sees that everything is finished in a timely manner. Thank You Service Dept and specialist Manny sees that everything is finished in a timely manner. Thank You More

Dropped car off and it was done in no time. Excellent job well done! Great!! Excellent job well done! Great!! More

Always awesome service very nice people and very helpful and professional I would recommend them and professional I would recommend them More

Service managers are professional and explain services thoroughly so there was no surprises. They got my car in within a day of my call for an appointment. I really appreciate the courtesy van taking me t thoroughly so there was no surprises. They got my car in within a day of my call for an appointment. I really appreciate the courtesy van taking me to work and picking me up again. Everyone was super friendly. More

Great customer service in the service department. Enjoy working with Manny. Ensures my vehicle has required services. Enjoy working with Manny. Ensures my vehicle has required services. More

Had several things that needed attention. We thought it would take 3 to 4 hours to get everything done. Only took 2 hours. Pleasantly surprised. We thought it would take 3 to 4 hours to get everything done. Only took 2 hours. Pleasantly surprised. More

Has the information to help their customers make better decisions on the products and services that are available. decisions on the products and services that are available. More

I would only mildly recommend this dealership. While they made the distance part (2 hours away) easy and my interaction with my sales person was fine a few things I found distasteful from the fin While they made the distance part (2 hours away) easy and my interaction with my sales person was fine a few things I found distasteful from the finalizing of everything at the end, 1) the hard sale for an extended warranty - I’m buying a car long distance and am absolutely not taking it 2 hours for warranty work - it’s also a Honda. But the warranty sales person was using standard “scare tactics” thankfully my family has own Hondas all my life, so they didn’t work. But stop treating your customers like marks. 2) And, yes, I know this sounds petty - but I was only given 1 key fob for my car and not even offered advanced notice or opportunity to get a second fob. Given that keyless ignition fobs are about $200 and that even my last Honda came with 2 - I expected two fobs or notice that they would only offer one/a good deal on a second. Again - it’s petty - but treat your customers like they mean something. More