Honda of Kenosha

Excellent, Richie provided great service, excellent vehicle, checked all points before delivery Good day Y vehicle, checked all points before delivery Good day Y More

Good They were very professional and I had a great experience. I will definitely return in the future experience. I will definitely return in the future More

The salesman Don went above and beyond. The deal he lobbied meant a lot to my family The deal he lobbied meant a lot to my family More

The salesperson Kenny was extremely poor at his job. He told me the car had features it did not have, he really didn't know anything about the car I specifically came to look at (he had time to study be He told me the car had features it did not have, he really didn't know anything about the car I specifically came to look at (he had time to study before I arrived as I set up an appointment!), and he flat out lied to me about my getting the financing I wanted at the percentage rate I wanted in the timeframe I wanted. I went in to sign papers only to find out nothing had gone in my favor! It was a struggle to buy the vehicle, but the financial guy (his name escapes me). The only reason I purchased the car was be I had done my homework and knew that it was exactly what I was looking for. Oh! Kenny also told me I got what I wanted for my trade in which also was NOT true. Kenny failed his job miserably. Now, there were also issues about getting a large dent out of the tailgate, since it is certified pre-owned, that should've been taken care of prior to being sold. It was a struggle to get them to admit it was there prior to my leaving the lot, but I found sales pictures from Hondas advertising that indeed showed the dent was there already. We have some We Owes out there that are being worked on including the dent: rubber mats, etching on the window, undercoating...and Amy is on it. She is the Sales Mgr and she is 100% about making this right and her customer service has been on-point. We will see how this all goes, but there already has been hiccups: parts are weeks out, so they can't replace the gait for a couple weeks. I'm okay with that as I have a loaner car from Honda. I am not supposed to be charged for this loaner, More

Great professional service very nice help me and my Husband understand the services that they offered they were not pushy did not keep us waiting there all day which we appreciate they even said that w Husband understand the services that they offered they were not pushy did not keep us waiting there all day which we appreciate they even said that we could come back if we needed to learn more about how the systems work in the car very helpful thank for the great customer service Mr and Mrs Weil More

Explained what was needed with my vehicle. Reviewed past and current needs for vehicle and inspection report. Reviewed past and current needs for vehicle and inspection report. More

I was able to get my service scheduled quickly and within a day or two of deciding I need to get an oil change . within a day or two of deciding I need to get an oil change . More

Kevin was very pleasant and also very helpful. This was the first time working with Kevin and I would be glad to deal with him again. Stopped by to see how Rich was doing and check out the showr This was the first time working with Kevin and I would be glad to deal with him again. Stopped by to see how Rich was doing and check out the showroom too even though I am not looking to purchase a new car! More

Quick and easy service, they worked with me and didn't beat around the bush. I was comfortable and there was no pressure. We came to a price that was reasonable. They didn't drag it out for several hours. beat around the bush. I was comfortable and there was no pressure. We came to a price that was reasonable. They didn't drag it out for several hours. It was a great experience. More

They did not want to help me with what the seller lied to me and in the end I am paying for something that I did not want from the beginning me and in the end I am paying for something that I did not want from the beginning More