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Honda of Kenosha

Bristol, WI

4.6
4,809 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,809 reviews

December 01, 2023

Joe Valente is a very smart, knowledgeable service writer. Work was done in a reasonable amount of time. More

by kbigalke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

December 01, 2023

Always very satisfied with the courtesy and thorough explanation of the work being done and what is scheduled to be done at the next visit. That's why I have bought my last 4 vehicles at Honda Kenosha. More

by rswatkowski
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Zatz
Dec 01, 2023 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

December 01, 2023

Wonderful The overall experience was wonderful. .. because of the staff. They were all great! Sorry More

by chi_town_dan
Recommend Dealer
Yes
Employees Worked With
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
Dec 01, 2023 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

November 30, 2023

Use better tone when speaking with customers. Was able to fix issue but it wasn't a good way to start. More

by zamudio.vm
Recommend Dealer
Yes
Employees Worked With
Joe Valente
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
Nov 30, 2023 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

November 30, 2023

Honda of Kenosha does a great job ensuring you can have your service scheduled quickly after you call for an appointment. More

by Jasond72176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 30, 2023

Joe is prompt, a good communicator, knows and does his job well - I appreciate that! More

by Marykaytaknai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review, Mary! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

November 30, 2023

Kenny was very helpful and he made buying car easier He is nice and very kind More

by victorgobrial
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Marti
Dec 01, 2023 -

Honda of Kenosha responded

It's great to hear that we were able to help you out, Victor. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

November 30, 2023

Twice I’ve had issues with my vehicles that they have been difficult to work with. Most recently I had to pay for them to fix something that wasn’t broken and got my car back still broken because they d More

by nancymays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
Dec 04, 2023 -

Honda of Kenosha responded

Thank you for this feedback, Nancy. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 30, 2023

Quick and reliable service with knowledgeable advisors that only want the best for their customers. Truly a great staff More

by Nicklimon_13
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Zatz
Nov 30, 2023 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

November 30, 2023

Kevin was super nice and helpful. The team that worked on the car did a great job! More

by recemayer
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Zatz
Nov 30, 2023 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

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