Honda of Kenosha

I recommend Roberto the salesman in Honda of Kenosha. It was a very easy and informative process buying our brand new car here. Glad we stop here to look. It was a very easy and informative process buying our brand new car here. Glad we stop here to look. More

David was great. I had just come from another dealership and a very poor experience. David and the team were able to make things right from the beginning. Not only we I had just come from another dealership and a very poor experience. David and the team were able to make things right from the beginning. Not only were they professional, they were very considerate throughout the whole process. More

The dealership was nice and clean but the service provider I dealt with was flippant and rude. He seemed quite annoyed that we purchased our vehicle at a different location but were coming to this lo provider I dealt with was flippant and rude. He seemed quite annoyed that we purchased our vehicle at a different location but were coming to this location for service. Honda advertises the ease and convenience of going to any dealership for service so being treated this way was a huge disappointment. I also felt that as a young woman bringing my vehicle in alone, he automatically wrote off anything I said. More

Very quick, efficient, and timely. A very professional staff, who take pride in the job of helping clients. A very professional staff, who take pride in the job of helping clients. More

Nice friendly, place, staff was very helpful and the lobby area was very clean good place to visit lobby area was very clean good place to visit More

Everything went very smoothly. Jim was excellent in negotiating the deal, securing the car from a different location, and during the delivery process. Jim was excellent in negotiating the deal, securing the car from a different location, and during the delivery process. More

Services cost WAY too much compared to any other mechanic (not to mention, they do not roll your diagnostic fees into any repair work...like most mechanics do). I wound up paying $250 for an oil change and t (not to mention, they do not roll your diagnostic fees into any repair work...like most mechanics do). I wound up paying $250 for an oil change and to be told my 2008 Honda Civic, that was purchased 3 years ago for $3500, needs over $6000 of work. When brought to my normal mechanic for a second opinion, the amount for the work I NEEDED was under $1000 and I was told a lot of what Honda of Kenosha added to my work order was just to pad their numbers. I only made the reservation at Honda of Kenosha in the first place because it was a Sunday when I noticed I had an issue with my car and was able to make an appointment for the next day on Monday online. On a similar note, Joe Valente was quite possibly one of the WORST advisors I've ever worked with from any dealership; Condescending and rude throughout our entire interaction. He was not helpful when I had questions, just replied with a snarky quip or assured me that any previous maintenance that I've done to my vehicle was incorrect. I will never return to this dealership nor will I recommend anyone to go here. More

They were very professional and exhibited great customer service skills. I definitely would recommend them to anyone! service skills. I definitely would recommend them to anyone! More

Wonderful experience and Ritchie Sutton, great salesman - professional and very knowledgeable. Car came in sooner than expected and that was a nice surprise! professional and very knowledgeable. Car came in sooner than expected and that was a nice surprise! More

Very nice professional people especially Jim,I will work with him next time and I recommend Honda of Kenosha with him next time and I recommend Honda of Kenosha More