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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,146 Reviews

3,146 Reviews of Honda of Kenosha - Service Center

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April 27, 2020

They are efficient, friendly, and fair. They gave me a accurate assessment of what needed to be done, and even explores non-Honda options as a price alternative. More

by Jeremy
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 27, 2020 -

Honda of Kenosha responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Honda of Kenosha Team

April 27, 2020

Service was great, rep was thoroughly asking questions regarding my issue. Turns out it was a camera in my car that needed to be replaced. Took a couple of days 4 things to turn around but then I was also More

by khoffman3811
Recommend Dealer
Yes
Employees Worked With
Nathan (?) in service
Apr 27, 2020 -

Honda of Kenosha responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Honda of Kenosha Team

April 27, 2020

Gina Ruiz at the service desk was very helpful and great to work with. I had a recall to fix and they completed it quickly. More

by bv201
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Apr 28, 2020 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Todd Rohrssen Service Director

April 23, 2020

Fast and friendly service. They we're well set up for social distancing. This was much better service then when I used to bring my Civic in. More

by Jenleigh78
Recommend Dealer
Yes
Employees Worked With
I only worked with the person who checked my car in and out. I can't remember her name.
Apr 23, 2020 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Todd Rohrssen Service Director

April 23, 2020

I scheduled the appointment online which was easy and convenient. Attendees were available at the time of my appointment. While I had been told that auto butler services were temporarily suspended, they More

by l.motzel
Recommend Dealer
Yes
Employees Worked With
Unavailable
Apr 23, 2020 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Todd Rohrssen Service Director

April 23, 2020

Everything was good. I made an appointment online and received the service I wanted. Everyone was very nice and took time to explain all of the services. More

by jmrazdik
Recommend Dealer
Yes
Employees Worked With
Service person. I think her name was Julie
Apr 23, 2020 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha. Todd Rohrssen Service Director

April 23, 2020

I had the most wonderful experience with Honda Of Kenosha after having a horrible flat tire in my 2020 Honda pilot on interstate 94 I worked with joe valente and his manager Martin they were both very easy t More

by sd111177
Recommend Dealer
Yes
Employees Worked With
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon! Todd Rohrssen Service Director

Feb 21, 2022 -

sd111177 responded

Fantastic Dealership

April 20, 2020

I had taken my car in for service, And Will Chadwick was very professional, excellent interpersonal skills and made sure everything was in check when my vehicle was finished!!! Everyone there , was very pol More

by Brian Balli
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willam Chadwick!!!! I give 10 STARS !!
Apr 21, 2020 -

Honda of Kenosha responded

Thank you, Brian, so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else. Todd Rohrssen Service Director

April 20, 2020

They took very good care of me and was very nice and considerate. I was sad that I couldn’t get my car wash but I need the circumstances I understand. More

by Yvonne.o
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Honda of Kenosha responded

Thank you, Yvonne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha. Todd Rohrssen Service Director

April 20, 2020

Was not following the covid19 recommendations for keeping customers/employees safe. No masks, no distance, no visible cleaning taking place or hand sanitizer out. I've come here for years and was disappointe More

by ame283
Recommend Dealer
No
Employees Worked With
Not sure
Apr 21, 2020 -

Honda of Kenosha responded

Thank you for your review. We currently wiping down all handles in the store several times a day with a disinfectant . We also have a cleaning crew every evening and deep clean every weekend. We currently offer masks and gloves to any customer who would feel more comfortable. We have also put up shields in our service drive to keep our staff and customers safe. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Todd Rohrssen Service Director

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