Honda of Kirkland

Avoid this dealership! I came to Honda Kirkland with the best intent of purchasing a car and was led around in circles of lies and deceit. During negotiations, the dealershi I came to Honda Kirkland with the best intent of purchasing a car and was led around in circles of lies and deceit. During negotiations, the dealership made me an offer that I was considering, but before accepting the offer I asked to see all the fees associated with purchasing the car. The salesperson went to request the paperwork from the sales manager and when he came back he said "they're not cooperating." He scooped up the paperwork, including the registration for my trade-in, and left. I had to chase him down to recover my registration so I could leave. A few days later, the salesperson reconnected with me and we were able to resume negotiations (against my better judgement). I got the information I needed about the fees and told him I would accept the offer that was on the table at the time the previous negotiations fell apart, which they said was no longer acceptable. I was fed a series of weak excuses as to why they would not be able to honor their original offer. In the end, an agreement was made (what was I thinking??) and I was told the agreement was completed, but I would be able to pick up the car in 5 days. The next day, I was told that I hadn't signed the right paperwork and while I was on the way to the dealership to sign the papers, the vehicle was sold to another party (or so I'm told). I'm not sure what to believe anymore. My advice: avoid this place at all costs. More

Pretty good experience The dealership was polite and helpful throughout the process. They were willing to work with me in my situation (since I did not previously own a car) The dealership was polite and helpful throughout the process. They were willing to work with me in my situation (since I did not previously own a car) and were very upfront about all the necessary fees and additional costs, which (while I always prefer not to spend money) I greatly appreciated, since I didn't feel like I was caught in a bait-and-switch. More

Wonderful experience with Mohammed Khaleque I had the pleasure of leasing a Honda CRV from Honda of Kirkland. I'd like to stress on the wonderful experience I had dealing with Mohammed Khaleque. I had the pleasure of leasing a Honda CRV from Honda of Kirkland. I'd like to stress on the wonderful experience I had dealing with Mohammed Khaleque. Mohammed is a wonderful salesman and a very gentle person who understands the exact requirements of the buyer. The entire process was friendly, transparent and flexible. I'd recommend every potential car buyer to go see Mohammed and talk to him as he knows the business very well and can find a perfect car and deal for you. More

Quick and easy purchasing! I had the pleasure of working with Ed Molina in purchasing my Honda Civic. He was very helpful and polite, and I was able to get exactly what I was lo I had the pleasure of working with Ed Molina in purchasing my Honda Civic. He was very helpful and polite, and I was able to get exactly what I was looking for. A very professional dealer whose experience and care shows in his work. Thanks again! More

Above and beyond customer service with M.J. Kim and Ken Pho! My experience with M.J. and Ken was absolutely fantastic! Ken was very helpful on what kind of car I should get based on my budget and needs. I needed My experience with M.J. and Ken was absolutely fantastic! Ken was very helpful on what kind of car I should get based on my budget and needs. I needed a reliable car right away for work to a different state and Ken recommended me a 2016 4 Door Honda Civic LX or EX model, and I test drove both models with M.J.. M.J. was very knowledgeable and educated us about the car. I am very impressed by the safety, performance, and style of Civic! I was able to get exactly what I was looking for and I ended up leasing the EX model. Excellent hospitality from M.J. who offered my little son a hot chocolate! Extra kudos to Ken who understood us and took care of me and my mom based on my budget and needs! I want to thank again Ken, M.J. and Honda staff for giving us a excellent customer experience! We recommended everyone to this dealership and ask for Ken and M.J.! They will take best care of you! More

Very kindness I purchased the first car, but he told me to respond to kindness. I can't use English too much, so I was saved in Japanese support. I purchased the first car, but he told me to respond to kindness. I can't use English too much, so I was saved in Japanese support. More

Jacque was great! Jacque Larson was super helpful, and a pleasure to deal with. Everything she said and did was honest and fair. She worked hard for us. Jacque Larson was super helpful, and a pleasure to deal with. Everything she said and did was honest and fair. She worked hard for us. More

Thank you MJ and Eastside Honda My experience with MJ and the service people at Honda of Kirkland could not have been better. Very easy to write a review when it is all positive. My experience with MJ and the service people at Honda of Kirkland could not have been better. Very easy to write a review when it is all positive. More

Very helpful I just leased a car from Honda of Kirkland. Jin Sato was my salesperson, he was very helpful and nice! I strongly recommend him and this shop! I just leased a car from Honda of Kirkland. Jin Sato was my salesperson, he was very helpful and nice! I strongly recommend him and this shop! More

This shop was good choose! Good This shop was good choose! It was to help Jin Sato clerk. Car of choice, price, gave us very politely explained. I was able to get a new car Good This shop was good choose! It was to help Jin Sato clerk. Car of choice, price, gave us very politely explained. I was able to get a new car very happy. Other staff is also friendly. More