Honda of Lisle

ridgeline good dealership friendly and prompt negotiations. had the vehicle i wanted and gave me a fair trade for mine. the facility was excellant clean and u good dealership friendly and prompt negotiations. had the vehicle i wanted and gave me a fair trade for mine. the facility was excellant clean and up to date. More

Great experience purchasing my car! Josh was incredibly helpful in my process of purchasing my first Honda! He was great at showing us all the features, friendly throughout our drive tes Josh was incredibly helpful in my process of purchasing my first Honda! He was great at showing us all the features, friendly throughout our drive test, and overall very helpful throughout the entire process of purchasing. Josh was willing to answer any questions we had and was very patient with us. He made sure to follow-up with us after each visit and conversation. More

Purchase I had a great experience purchasing my first Honda . Mark Petersen and Debbie pierce were great on helping me . I love my new civic ! It was fast a I had a great experience purchasing my first Honda . Mark Petersen and Debbie pierce were great on helping me . I love my new civic ! It was fast and easy . Debbie went over everything about my new car . Thanks again Mark and Debbie. . Helen More

Scott is at the top 😎 No waiting no bull test drove the car got my trade-in value closed the deal Scott showed me all the bells and whistles end of story bada bing ! No waiting no bull test drove the car got my trade-in value closed the deal Scott showed me all the bells and whistles end of story bada bing ! More

New 2016 CRV Purchase With four drivers in the family, this is our fourth new CRV in 11 years....all from the same dealership. We also get good service there. My sales pe With four drivers in the family, this is our fourth new CRV in 11 years....all from the same dealership. We also get good service there. My sales person was Bonita, and she was just the right person for me. She worked with me, and she had a calming presence. Will be back next time we need a car. More

Great Customer Service I was in need of reliable transportation after my car unexpectedly broke down, and was not worth repairing. I stopped in to see their inventory and t I was in need of reliable transportation after my car unexpectedly broke down, and was not worth repairing. I stopped in to see their inventory and talked with Renee about the Certified Pre Owned vehicle program. I looked at a couple cars, and planned to come back later that night with my wife. They had a huge selection of certified pre-owned Honda Civics, and their prices were significantly lower than any of the other dealerships in the area. I ended up driving home a great car the same night, and have been perfectly happy with it. Renee was helpful and straight forward, and made the whole experience enjoyable. I highly recommend. More

Amazing Experience I purchased two cars from Mike Dalpeno in two weeks time. He was attentive without being intrusive. Very willing to let me walk around and look with I purchased two cars from Mike Dalpeno in two weeks time. He was attentive without being intrusive. Very willing to let me walk around and look without being my shadow. What started to be a purchase of a 2015 Civic turned into a purchase of a 2016 Accord. Both shopping and buying was a pleasure. I went back a week later to purchase the Civic for my spouse. Turns out there was an error with the odometer and paperwork that no one noticed until we went to pick the car up. With my goal to drive away with a car off we went back to the lot. A comparable, slightly more expensive with less miles than what we initially agreed upon was found. Mike discussed this with the manager of Used Cars , explained the situation, and that I just bought a 2016 accord the week before. He wanted us to get the car for the same quoted price. The manager agreed and we had a deal. They did not ask for a certified check but simply a personal check and both purchases were very easily done. Mike made sure we knew how to pair the phones, understand the dashboard and went the extra mile, His comment resonated with me with a message stating they are a smaller store than surrounding dealerships and they do not want to "sell" a car to someone only to have the customer go elsewhere. I was sold! We purchased a Civic years ago from them and I will recommend them highly to anyone. Few enjoy dealing prices for cars and the car buying experience is something I have to be ready to deal with, No qualms and no frustration with Honda of Lisle. Thank you for making it such a pleasure to purchase the cars. More

A good experience I saw a car that I was interested in on Cars.com and e-mailed the Internet sales person Meaghan Reilley. Response was quick, and told me that the car I saw a car that I was interested in on Cars.com and e-mailed the Internet sales person Meaghan Reilley. Response was quick, and told me that the car was sold that day. She mentioned she will check with the Inventory manager and got back to me the same day stating that there is another car that I wanted coming into the store. She called me that night and told me what their procedure for trading in a car. I made an appointment on Sat. morning for appraisal. Mike Harvey was the sales person assigned to me. He was very nice and respectful. While my car was was being appraised, Mike had me test drove a similar car. After that he gave me the figures, and I mentioned that I didn't like the trade in value they gave me. I gave them a number, and the Sales manager worked it out with me. Mike got all my paper work done ahead of time so when I pick up my car everything would be quick. The two days I was in the dealership, the total time I spent was only 3 hours, which is unheard of these days. They were very quick and responsive. More

Responsive, Attentive and Respectful We worked with Meaghan Reilley, Customer Service, and Joshua Malinski, Sales; and cannot express enough for what a pleasure it was having them assist We worked with Meaghan Reilley, Customer Service, and Joshua Malinski, Sales; and cannot express enough for what a pleasure it was having them assist in our car buying experience. We buy a new car every other year, and have a process which includes shopping around, not only for the best price but also for a dealership that actually listens to our needs. Meaghan and Joshua did just that. We wanted to be in and out without wasting time or trying to be sold on additional options. We are no nonsense and direct (which I realize can be rude, but we don't want our time or someone else's wasted, especially after dealing with multiple dealerships and sales staff). Not only were they responsive prior to our arrival, they did what they said they would do when we arrived at the dealership. We actually were scheduled to purchase at another dealership, however, the other sales team (i) did not respond timely; (ii) called incessantly (we prefer email); and (iii) refused to provide final pricing (including tax, tags, licensing, etc.). Meaghan respond almost immediately after our email; and provided an answer to every one of questions and requests. Joshua was there immediately upon arrival and had a sense of urgency in getting the paperwork completed, for which we were truly appreciative (especially having 3 small children with us). We truly cannot express our gratitude for their service and would highly recommend them. Obviously we cannot speak for the rest of the team at Honda of Lisle, but Joshua and Meaghan have two new loyal customers; and if they are any reflection of the rest of the staff, we will not be purchasing from another dealership. More